Bramley Apple Crumble
Le Caprice London

Le Caprice London

20 Arlington Street London, SW1A 1RJ, SW1A 1LP, United Kingdom

Fish • Bars • British • European


"I requested a spot at the counter bar since I was alone and heading to the theatre . No sooner was I seated than the bar man abruptly asked me what I wanted to drink no “welcome, how are you tonight” . He seemed a bit miffed when I asked to see the cocktail list, as though I should know instantly what I wanted. And, although a prix-fixe, pre-theatre menu is advertised online, only the regular a la carte menu was handed to me. So I had to ask for that, as well! As it turned out, I ordered an expensive a la carte main dish, since it appealed to me. During my meal, no one ever topped up my sparkling water the bottle stood in plain sight and the barman/waiter watched me refill my glass. And, when I’d finished my cocktail, no one asked if I’d like a glass of wine although I sat there looking at the page of wines by the glass . By then, although I did want wine, I was too fed up with the rudeness to order one. It was only after I asked for my bill that a waiter asked if I’d like dessert or coffee! Obviously, I didn’t. But I just smiled politely and said I had to go. No one thanked me for coming or wished me a pleasant evening. Yes, the place is packed being right by the Ritz Hotel is very beneficial . And the ambiance is suave and clubby. But the waitstaff is basically disaffected although they do act unctuously polite to regulars . I’ve actually been coming to Le Caprice for many years, but usually sit with friends at a table. Hmm— what a difference!"

Scoff Banter Kensington

Scoff Banter Kensington

68-86 Cromwell Road Gloucester RoadSW7 5BT, London, United Kingdom

Wine • Fish • Steak • Coffee


"We arrived for our 12.30 booking at 12.00, this was obviously frowned upon, we asked if we could stay and wait which they unhappily agreed. We were taken to our table at 12.30, a few minutes later we were given the drinks menu, we asked if there was a different menu for the two course meal deal, they said “no not really just order off the main menu” and they handed over the food menus. We received our drinks and announced that we we’re ready to place our order. 3 x fish and chips and 1 x burger and chips, we thought they had gone fishing as this took so long to get to the table. It arrived….. the fish was delicious, very white and flaky, the chips were bad, under cooked and as for the mushy peas, I have never had garden peas mashed before, disgusting. We ordered desserts which eventually arrived but without cutlery. We asked for some cutlery and again waited 7 minutes for a spoon to arrive. We asked again for the bill, it didn’t arrive, we then asked another two members of staff for the bill, when we received the bill we had been charged full price for the meal deals, we challenged this and they said at the point of actually giving our food choices we should have said two of the orders were meal deals. We refused to pay the service charge as we have never received such bad service, in the mean time throughout our lunch time experience staff were continuously moving tables and chairs all around us. Needless to say we will never return to this chain of restaurant again."

Salt

Salt

Cobblers Cross Lane, CW6 0DJ, TARPORLEY, United Kingdom

Tea • Meat • Steak • Ice Cream


"The kitchen at this restaurant serves subpar food and relies on its young staff to explain the disappointing dishes. For example, the pea puree on the Monkfish Scampi was identical to mushy peas on the Haddock Chips, and fries were served instead of chips with the steak because the kitchen had run out of chips. The menu advertised hand-cut chips, but it seems they ran out of potatoes as well. The "Artisan cheese and Arran crackers" turned out to be generic cheese and Jacobs crackers with no chutney. The chocolate fondant was not oozing as expected and came with cherries instead of peanut brittle. The ice cream was vanilla instead of the advertised peanut butter. This may be acceptable for large groups of golfers on a set menu, but for a couple staying for two nights looking to enjoy the hotel and area, it was disappointing. On the first night, we had to settle for our fourth choice of white wine as they didn't have our first three choices. It was strange to not have a wine list and to be missing 25% of the wines. The sourdough bread on the menu with Cullen Skink turned out to be a mini Hovis loaf, which felt like an insult from the kitchen and management. These issues were brought to the attention of the Operations Manager upon departure, as it was not the fault of the young serving staff. Our experience has left us feeling that the brand image has been tarnished, and we will not be returning to another MacDonalds restaurant."