Breaded Chicken Goujons
Gourmet 4 Liverpool Bromborough

Gourmet 4 Liverpool Bromborough

Unit 4, Croft Retail Park, Welton Road, Bromborough, Birkenhead, United Kingdom

Grill • Tacos • Drinks • Gourmet


"Unfortunately the experience at gourmet 4 wasn’t the best it could be. We walked in and we’re greeted by a female member of staff who was pleasant enough and asked if we wanted to use the app or a menu. From that point onwards a male member of staff waited on us and seemed to be rather distant and lacking in attention. When delivering food the member of staff would walk up to our circular booth then just place any item on the table. it’s rather strange to me that a waiter wouldn’t state the item, in order to enquire who had ordered that particular item. Then place the item near them. The same member of staff also would lean over the booth and members of our group rather than walking to where the person who’d ordered the food was seated (after he’d been told rather than asking who the item was for). We then ordered a desert and some drinks which took 20 minutes to arrive for some inexplicable reason (there was only our group of 4 and a table to 2 in the restaurant at the time). When the desert arrived it wasn’t even the correct desert which when questioned was greeted with a rather annoyed look by our less than helpful waiter. The food was decent size, tasted pretty good and good value. It would perhaps be an idea however to get some staff training, or at the least managerial oversight as I doubt the service would be up to standard."

The Green Man

The Green Man

The Green Man at Lindsell Mill End Green Dunmow, Essex CM6 2DN, Uttlesford, United Kingdom

Cafés • Mexican • Asiatic • European


"We used to go to the Green Man a lot under the previous owners and thought we would give it a try again for our wedding anniversary with our children. Bit of a mistake! You can see they are trying to improve the quality of the food, which was always good anyway but poor training and terrible service really let it down tonight. So we sat at 17:30 and it was 15 mins before we were offered drinks, not a massive deal. Food order another 10 mins. Both the kids ordered burgers so I specifically asked if there was mayonnaise in the burgers and if the coleslaw was separate and was told no mayo in burger and coleslaw separate. Starter sharing mezze was OK except only 2 bits of halloumi (for 4 people) and odd tasting sandy brown coloured olives. So the burgers turn up and have coleslaw chucked on the plate right on the burgers and mayo in the buns. So they went back and “replacements” came back from the kitchen very quickly which were the same burgers just in new buns with no mayo and the coleslaw in ramekins. Then the wife’s fish and chips. Looked nice and waited for service to offer condiments however seems we are being left alone now we said about the burgers. So she starts tucking in and finds a short dark black human hair on the plate. So that gets sent back. To be fair to the chef came out and apologised that he had not put his bandana on and unfortunately one of his hairs had fallen on the plate. OK forgive that once and say thank you for apologising. However it’s the same but if fish (as the wife had picked a bit off the end) and probably the same chips. Lovely. Then we totally get left alone. The kids were enjoying the burgers but slightly over salted and the water had run out so we thought get more water so they can finish and that someone would come near, which they did but to serve the tables around us and completely ignore us, even when trying to get attention. So in the end we get up (and could totally have walked out without paying and none of the staff would have been any the wiser) that’s not us though, so we paid. Told the chap at the bar that we had to come to the bar as we had been totally ignored (him being one of the many staff fawning over the people on the tables around us) and he just said OK handed the receipt. Now was the time for an apology, maybe even some sort of discount (which most places just do regardless) but no, nothing, no apology, no discount. Not bothered about the money So I paid in full and will be extremely unlikely to (read will never) set foot in the place again as there was no attempt at apology. Happy wedding anniversary! When you book there is a question “is it a special occasion” which we put yes it was our wedding anniversary and no acknowledgment so they obviously ignore those bits on the bookings. It felt like it was very clicky, like if you are known or are loaded you get looked after. Not a place for mere mortals."