"they enter the pub and so we stood at the bar and waited to be recognized. employees get drinks for customers at the bar and not even a simple “Hello” or reinsurance that they knew we were waiting. after almost minutes I asked. the barmann when we waited at the right place for the restaurant. he suddenly said, “Have you booked?” I confirmed that I and the time. we went to us and then went away. Paper menus on the table, no drinks menu at all. menus were left on the table, maybe this is a Kovid measure and they intend to throw away the paper menu, seemed just strange and no explanation given. kellnerin appeared a short time later asked what we wanted to order. I've seen it in a hurry to ask to shoot. drinks arrived, a drink was wrong, no big thing, it changed without problems. we all had the chicken roast and the meat was really delicious, no problems there. the veg consisted of less than one tablespoon of cauliflower, a single carrot strip and two small discs of papageiens. very small bratkartoffels and were tante bessies ofen ready to sort or similar certainly not a cooking quality or homemade frying. the gravure was well flavored and delicious. after the meal was laid on the table, the waitress disappeared permanently. the water that had been demanded for the table did not arrive. the waitress was not near enough to ask at any point. halfway through the meal, from us our drinks had ended and looked around again and again to order another, but no incident. No one came and asked how the meal was or whether we needed anything. who I think was the manager or owner was very attentive for two ladies sitting a few tables away and seemed to impress them. they did not seem to be aware of any other guests in the opposite and had their flashers fixed. the table next to us was a group of people, the limited space made it very loud (not really someone to blame), but it was difficult for us to talk to each other on the table when we were in the competition to hear. we finished our meals and sat for about minutes waiting for the staff to notice. the waitress catches the place of my boring expression over the room and came by and asked if we were done. at this point more drinks were offered, which we rejected. we had also removed the idea of dessert and so ordered only a child with us. ordered a cappuccino, that came and the barman asked who ordered it. when the person laid his hand, the barman leaned over the table, whereby a second person had to move her chair back, on the one hand, because it was so rude to lean so tightly and on the other hand over someone because there was the danger of having a hot drink over the head. to move the table to the person that is served, seems not to have been taught to the staff. two packs of white sugar were sat casually on the table. the drink was lukewarm and badly made. brown sugar was demanded when the dessert of the child arrived and that was given. the dessert was brought to the child (alter with the instruction “not touching the plate it is really hot” I moved the plate for him and it was tasty hot after having been whipped around in the microwave to warm the brownie I suspect. fortunately, he is a child who is not impulsive and has no special needs and therefore would not attack a plate, but much more thoughts should be given to safety, in particular safety of children. change the plate would have taken seconds before serving a child. the waitress then disappeared again and we looked at how he had to stand up and go on looking for waiting staff. we were finally asked if we wanted something else and politely said that the bill would be enough. a service fee has been added to the bill. after the discussion, we decided (for the first time in my case) to draw the complaint from the bill. I said the waitress that politely and said that unfortunately this evening did not go well. her answer was: “OK, thank you” took the payment and went away. there was no attempt to apologize or ask what made us feel like that. then we put on our hands and made us to the door. ignored by the waitress who either do not check whether we go or not interested. the manager/owner was right at the exit and did not try to say goodbye or even thank her for her need. really is a scandal and in the right hands could visit and enjoy a wonderful place."
