"We arrived at 6.30pm on Tuesday 11th February, there were two on service, and we were shown to our table and drinks arrived later. It was very quiet with only about 8 other guests, mainly single diners. We ordered a garlic pizza to go with our drinks and when it arrived at about 7pm it was cold and soggy. We then waited and waited for our main course which finally arrived at about 8pm. My wife, who doesn't usually complain, said to me this is cold; she was having some sort of steak dish. I then tried mine which was also cold. The fried chicken was very clearly a piece of warmed up cold chicken, which had gone cold again, also the salad which was meant to be warm was cold. I called for the waitress and explained the problem. I said that I wished to send it back and did not want a replacement. She offered the same to my wife, but she opted to eat hers. From then on I am afraid that the staff seemed to avoid us. When we were ready to go to pay our bill, the waiter said that he understood that we had had a problem with our meal. I explained our dissatisfaction and he asked whether I wanted him to go and see the manager. I was rather appalled at this. There was no real apology and if he had been really customer friendly, I would have expected him to have sorted it all out before we came to pay. I said no, paid the full bill and departed feeling very dissatisfied. I don't know whether we had hit a bad night but I couldn't recommend this eating place to anyone."
