Village Grill – Village Hotel Aberdeen

Prime Four Kingswells Aberdeen, AB15 8JP, AB15 8GA, United Kingdom

🛍 Beer, Coffee, British, Seafood

3.9 💬 1381 Reviews

Phone: +441224974621,+441224470025

Address: Prime Four Kingswells Aberdeen, AB15 8JP, AB15 8GA, United Kingdom

City: Aberdeen

Dishes: 35

Reviews: 1381

"DisgustEd and utter disappointment in the way my party of four were treated . I had booked a table for 4 people at midday as a treat for my parents before going to Strickly come dancing today. when we arrived there was a board closing of the restaurant and so we went into the bar where we approached and told the restaurant was going to be full with an oil company function and waved away to find ourselves a table in the bar. My parents are elderly and can not manage up to the high tables so we eventually found a round table for the four of us to sit. The table and chairs were dirty and covered with food. I had to go and find someone to come and clean the table and chairs. We chose our food and after a while went to the bar to see if someone was going to serve us to discover we had to order at the bar. The final straw was when we tried to order they didn’t have what we would like for our meal. There was no explanation or apologies for not having a table for us in the restaurant, for the table and chairs being dirty, no service or explanation that we had to order our food at the bar and no apology for not having what we would like to order for our meal. We collected our jackets and left. We had a lovely meal with great service elsewhere. Totally appalled at the lack of customer service and when speaking to others it would appear we are not the only ones."

Menu - 35 options

All prices are estimates.

Opentable Opentable

Accommodated myself, who is vegan and my friend who is gluten free very well.

Address

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Reviews

Amyee
Amyee

The food was absolutely amazing. Boyfriend said his steak was the best he’s every had and my spinach and sweet potato curry was delicious!


Carf
Carf

Service is very poor. Knowledge of menu is very poor. Never got offered menu for deserts or drinks. Couldnt find anyone to get the bill so had to stand and wait at till. Nothing special, just an average tea.


Wolfgang
Wolfgang

The hotel was lovely, with a clean room and friendly staff. The food was excellent and it was great to have access to the pool. I would definitely go back, even though it was a bit farther than I expected. Overall, it was a very relaxing experience.


Ellie
Ellie

The first time to visit here and it is a good hotel with good facilities, the pub and barbecue was nice as the breakfast, the pool sauna and steam bath where super, my only grip was the location, it is just too far away from the city center, but it will not stop me visiting again and I would certainly recommend you to visit it.


Daniel
Daniel

We had a great time during our stay in the village of Aberdeen. The room was very clean, simple but nicely decorated, and had everything we needed for a relaxing night away. The swimming facilities were also clean and well looked after. The food was decent with a good selection at breakfast. We would definitely consider visiting again in the future.


Jonatan
Jonatan

The two girls at the front desk were friendly and helpful, providing us with all the information we needed for our stay. The room was spacious and clean, although there were some minor cosmetic issues. The staff at the bar and restaurant, both in the evening and during breakfast, were also very welcoming. However, the only negative aspect was when the fire alarm went off at 11:00 at night and most guests were outside, there was no hotel staff present to provide information or guidance. This lack of communication during an evacuation could potentially lead to bigger problems, so it's important for hotels to ensure they have proper procedures in place.


Valentina
Valentina

My wife and I stayed at the hotel for two nights. The room was comfortable and clean with an excellent bathroom. The hotel, although a short distance from the city center has a regular bus service that had us in Union street in a few minutes. An evening meal at the hotel was a good pub-grub both delicious and well presented. Breakfast was compact, delicious and hot. I loved the little teapots you can fill yourself, give 2 good cups. The staff was always friendly and helpful. A member of the bar staff helped us find the mess we had done to order food online. In the second morning I visited the gym and the pool that was a good experience. A well-equipped gym with friendly staff. Pool/Spa facil...


CandT
CandT

There are not enough staff for the pub and grill. The service is extremely slow. We waited 50 minutes on our mains arriving and both were wrong. They took them away to fix and again were wrong. My partner ordered a chicken stacker which said came with 2 chicken breasts however it only came with one. We then waited 10 minutes for this to be fixed. I ordered the village stacker burger, I looked inside the burger thinking it was different to what I had read on the menu. Immediately the waitress came and said they had given me the wrong burger and would bring back the right one. They did bring back another burger however again it was wrong. I was fed up by this point so said nothing and just ate...


ClaireMcNab
ClaireMcNab

DisgustEd and utter disappointment in the way my party of four were treated . I had booked a table for 4 people at midday as a treat for my parents before going to Strickly come dancing today. when we arrived there was a board closing of the restaurant and so we went into the bar where we approached and told the restaurant was going to be full with an oil company function and waved away to find ourselves a table in the bar. My parents are elderly and can not manage up to the high tables so we eventually found a round table for the four of us to sit. The table and chairs were dirty and covered with food. I had to go and find someone to come and clean the table and chairs. We chose our food an...

Categories

  • Beer Discover our selection of refreshing beers, from crisp lagers to bold ales and rich stouts. Whether you prefer local brews or international favorites, we have the perfect pint to elevate your dining experience.
  • Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note.
  • British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!

Amenities

  • Amex
  • Full Bar
  • Visa Card
  • Bar Dining

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