"When we arrived at The Village Hotel Aberdeen we were put in a lovely room with a super king size bed, lovely decor and it was lovely and clean. We stayed the first night in this room, the bed was extremely comfortable and a very good size. The problem was I have mobility difficulties and there was a bath in the bathroom. I went to reception to see if they could do anything, the staff were very friendly and helpful and changed our room to an accessible room. I really wish we hadn't changed room! The accessible room was awful! The bed was a small double and the most uncomfortable bed I've ever slept on, I woke every hour through the night with back pain, as did my partner. The room decor was dingy and the carpet was stained, there were marks on the sheets and the TV was much smaller than the TV in the original room. Why does the accessible room not have the same standards as a normal room? I was appauled. They really should improve the standard of the accessible room, it is unfair that people that need to use these rooms have to compromise on comfort and luxury. On a positive note, the staff were wonderful, helpful and friendly, the breakfast and evening meal were very delicious, although quite expensive. The breakfast is a buffet style with lots of choice. The evening meals have a good size portion and are very yummy. There is limited room service available between 5pm and 9:30pm. The bar was well stocked, although some of the drinks on tap were not available because the pumps were broken. The bar prices are quite expensive... £10.60 for a pint of larger and a Jack Daniels with diet Coke. My overall opinion is that if you are staying in a standard king size room then I would recommend, but if you are staying in an accessible room avoid unless you want a bad back!"
