Carolina-Style Glazed Pork Riblets
Windmill Stoke On Trent

Windmill Stoke On Trent

1 Hilderstone Road, ST15 8RP, Stafford, United Kingdom

Pubs • Pub, • Full • Steak


"Booked a table on line, which was easy enough. Arrived at the Windmill, the lady logged in to find our booking, which took a little while as the app kept logging her out, and it had ‘the longest ever password’ to log in her words not mine. Took our seats, and ordered our drinks via the app. After about 10 mins, the same lady asked if we were ok, we said we were waiting for drinks, she went back to the bar and retrieved our order and brought our drinks to us. Next round of drinks which again were order via the app arrived promptly. Next we ordered our mains. Medium rare 10oz stake, and a lasagna. Food arrived. Lasagna was very good. Not overpowered with tomato or garlic, very tasty. Hubby’s medium rare stake was overcooked making it a bit dry and lacking taste, but he didn’t want to wait for another to be cooked. Not once did anyone check with us how the meal was. During the meal we ordered another round of drinks, and waited patiently. The lack of drinks made a dry steak even less palatable. We finished the meals (well left half the steak) yet still no drinks. After 25 minutes I went to the bar to cancel the drinks and ask for a refund. After tapping many buttons, hey presto the order was located. There was much confusion over how to do a refund, and at one stage it was suggested that we may have to have cash and the staff member sort it later, but eventually it got sorted as a refund to the card. STILL NO ENQUIRY AS TO HOW THE MEALS WERE!!!!!! As much as I enjoyed the lasagna, I don’t think we will visit again. One member of staff was spending more time having a chat with the locals than checking on things. There were a lot of food orders being collected for delivery, I felt that these were being prioritised above the seated diners. I wish I could say the pub was busy, but it really wasn’t so there was no excuse."

The Greyhound

The Greyhound

1 Ash Street, GU12 6LA, Guildford, United Kingdom

Pub • Steak • British • Vegetarian


"We ordered two meals from the meal deal. It took ages for the starter to arrive, we had to ask the waiter where it was. I had ordered hunters chicken for the main and when it came, I found it to be really salty, I thought it was the yellow/orange sause, so tried to avoid it, and realised that the red sauce was not BBQ sause, but a very runny (mainly tomato) bolognese sauce.So I complianed to the waitress, who then went ans spoke to our waiter, who told her that the chicken was alway with a bechamel sauce, but I could have more BBQ sauce if I wanted. I pointed to the menu that had no mention of bechamel sauce. Our original waiter came over and explained that they had a new menu and that the old menu had included bechamel and the kitchen were not aware of the menu change. He offered me a starter as compensation, I had already had a starter and did not want another. I ate the chips and onion rings, but the chicken was so awful, I left it. When I went to pay the bill, or original wait was no where to be found and we were left with a very nice young girl who had only been working there a week. She asked if we had been offered any compensation I said that we hadn't but felt we should have been, so she went to the kitchen to speak to our origninal waiter, who did not return with her, and she told us because it was part of the meal deal, that they could not remove any thing, and what we had would have been more expensive than removing the meal. So I ended up paying full price for a meal I did not eat! The customer service was terrible except for the new girl. The hunters chicken was not as described on the menu and unedible."

Old Halfway House Wakefield

Old Halfway House Wakefield

141 Westfield Rd, Horbury, Wakefield WF4 6ET, UK, WF4 6EH, United Kingdom

Pub • Steak • British • Contemporary


"My friend and I often visit the Old Halfway House as it’s local to us both. Until relatively recently, we have been for the lunchtime menu, and it’s been fairly good. The pub has a nice atmosphere, and it’s clean and tidy. However, the menu has now changed; the lunchtime menu has increased from £6 to £8. Soft drinks have also increased, and a glass of coke is now £4.25, which is simply too much. This last visit, I ordered scampi chips and peas. I could hardly believe my eyes when the server brought my meal. There were 9 small pieces of scampi, a few chips and what I estimated to be 1 spoon of peas. I was really upset about this. The tartar sauce was also underwhelming a tiny bit in the bottom of the dish. The plate actually looked like a child’s meal. Ok, so we all know prices are increasing across all sectors, but whilst pubs need to make a profit, customers also need value for money, and this falls woefully short of what one would expect. Would a few extra peas and chips, and maybe a couple more pieces of scampi really cost that much more for better customer satisfaction? I’ll answer that myself no. When the lady came to collect our plates, we were asked if everything was ok. I mentioned the measly portion size, and she said she’d mention it to the kitchen. We remained in the pub a good 20 minutes, but she never returned, so I don’t know what the kitchen had said. We were going to order dessert, but after seeing that portion size, decided we wouldn’t bother. As mentioned before, we eat out locally once a week, so we have plenty of places with which to compare this to, and it falls way short of the competition. It is sad, but we will be finding somewhere with better value for money in future."

Waterside Inn

Waterside Inn

2A Star St, East Hertfordshire, United Kingdom

Kebab • Cafés • Pizza • Asiatic


"Afternoon Tea for 2 at 12:15pm We made a booking, paid a deposit and it was confirmed again the day before with an email. When we arrived the manager said he knew nothing about our booking, so nothing had been prepared. He apologised, and kept apologising. We were very disappointed as this was our first catch up in 8 years! The manager then went into the kitchen. When he came back he said could we wait for an hour while they prepare. He said there was a party of 50 people to cook for too. It was too late to go anywhere else. He placed us in a quieter area, offered us tea/coffee. We chose 1 tea and 1 black Americano. They came with 2 teas! Took one away and eventually arrived again with a coffee. The tea was not nice so it didn’t get drank. We ended up having to move to a different table as the smell from the accessible toilet absolutely stank when the door was opened. Eventually our food arrived. It was awful! The cheese sandwich bread was hard, the bacon sandwich was not that enjoyable, the chicken one was also not nice, the sweet potato one was horrible, soggy and looked awful. The scones were dry, clotted cream looked like it had seen better days. The small dessert ‘thing’ in a shot glass was disgusting, the cream ontop had already slid off onto the plate. The only nice thing was the very small chocolate brownie. We complained, the staff on the tills were actually very lovely and tried to help us over and over. Not their fault. They tried to reduce to bill, but not with much success. Only taking off £2 each! Then we reminded them that we’d paid a £10 deposit on booking, then they checked and said oh yes! (So there was a booking in our name after all! we were so fed up by then we just paid under protest and left. all in all it was an absolute farce. We both put all this info on their online feedback form, which promises to reply within 72 hrs. We have not heard anything back and it’s been 10 days now! We certainly would never recommend this place, especially Afternoon Tea. Appalling!"