"I came to this restaurant for my boyfriend's birthday, but unfortunately, we were both disappointed. The concept and decor were impressive, but the execution fell short. The service was slow from the moment we were seated, leaving us waiting long periods without drinks or guidance on what to do next. When we were finally given tasks to complete, we had to wait for ages for the headphones needed to do so, as there were only a couple of sets for all customers to share. Additionally, the "mission" cards were dirty and smudged from previous use. On top of that, when we were on our last cocktail (you are allowed 3 each), mine arrived only 15 minutes before we were told to leave the table, while my boyfriend's did not come at all. Despite prompting the staff 3 times, it was only when a particular staff member (wearing a flat cap) stepped in to help that we were able to get the drink, but by then, we were already asked to vacate the table and had to finish it at the bar upstairs. It might be more efficient in the future to assign specific staff members to a few tables each rather than having them spread thin trying to attend to all customers."
