Creamed Potatoes Creamed Potatoes
Brasserie At The Royal King's Arms

Brasserie At The Royal King's Arms

United Kingdom, LA1 1JG, Lancaster

Wine • Full • Steak • English


"The Brasserie is a lovely decorated restaurant that played smooth jazz throughout our visit. As a birthday meal out, we were excited to try somewhere new in town. The first waiter was prompt at taking our drinks order, but barely apologised at the lack of gas (so no draught ales) and didn 't know too much about the bottled beers. Two couples order the charcuterie boards. The ciabatta bread was toasted and sharp, so it didn 't make for a pleasant bite. It snapped rather than crunched... And the rocket wasn 't dressed, so we were eating dry leaves. After this, the second waiter came to apologise that there wasn 't any creamy polenta to accompany the main, wild mushroom ragu, so he offered mashed potato or rice. When this meal turned up, there wasn 't any of the vegan cheese or rocket, which was also supposed to accompany the meal. What a waste of money, knowing that vegan cheese can be fairly costly. Nobody came to ask the party if the food was alright. We weren 't seen to for a good 30 minutes, despite being the only people in the restaurant. As well as the ragu, the steak dishes were underwhelming as well, even these salads weren 't dressed. Dry leaves make for a sad meal. We are sorely disappointed as we were really looking forward to the food here. The waiting staff were pleasant but didn 't have the experience or training that they really needed. A memorable moment: What 's the cheesecake of the day? Oh, it 's JUST the new york cheesecake. Just vanilla. Don 't undersell your food! Just vanilla is still great!"

Horton Grange Country House

Horton Grange Country House

Berwick Hill, Newcastle upon Tyne, United Kingdom

Tea • Salad • Coffee • Drinks


"Visited Horton Grange several times now over the past few times for dinner and have always found the food to be excellent and the service very good. However, visited for the first time on a Monday and whilst the food was as good as ever, the service was not up to the usual standard. On this occasion my wife and I took a guest with us as we recommended this was a very good local restaurant. On arrival, it didn't seem as though we were expected. Asked if we wanted to go straight to the table or in to the bar for a drink. We opted for the bar as we always do. Took between and minutes before we were offered a drink and only after I asked. Having got the drinks and having waited between and minutes, I had to ask for the menu. I was then asked if I required the dinner or bar menu even though my booking was for dinner. The food was as delicious as ever and all three courses were served in a timely manner. After the final course, it seemed the waitress had disappeared. We were not asked if we required coffee so eventually we decided to leave. Having waited in reception for someone to attend to us so that I could pay, I wandered through into the kitchen to see if there was any member of staff there but found no one. Eventually, some one came down stairs on her mobile phone and asked me to wait whilst she wandered off, presumably to finish her call. I could have easily wandered off without paying! In all, we spent around hours at the hotel, of which about minutes was taken up waiting to be attended to for various reasons. Suffice it to say, we will not be hurrying back and certainly not on a Monday evening."