Eggs Benedict Eggs Benedict

Poached eggs, Canadian bacon, and hollandaise sauce on an English muffin.

The Ewe and Lamb

The Ewe and Lamb

➤ 68 Hanbury Road Bromsgrove, Worcestershire B60 4DN, B60 4FP, United Kingdom

Pizza • Steak • Coffee • British


"Food was fantastic…. Service appalling, to begin with they forgot my potatoes, fine it happens. Ordered a dessert to share chocolate torte however we were served with Eton Mess told the waitress it was not what we ordered so she walked away only to reappear with the same dessert saying this is what I ordered…no way I don’t even like Eton mess … I then witnessed a congregation of staff showing their support disapproval of what had to happened to their colleague at this stage I was quietly feeling awkward embarrassed. Eventually receiving the dessert we ordered I couldn’t enjoy it went to the bar to complain to the ….who appeared to be the manager, she straight away jumped to her staffs defence saying that they apologised for what had happened that there were 2 sides of the story to be heard !! I asked for the bill after looking at the bill noticed I had been charged for 2 items that I hadn’t ordered, again on approaching the apparent manager was again made to feel it was my fault that I hadn’t checked the bill !! I am absolutely fuming , not even about the errors but how I was made to feel. This was a treat for myself my husband who has Parkinson’s Parkinson’s related dementia so these outings are few far between a rare treat turned into frustration of very, very bad contrived customer service"

Slug And Lettuce Edinburgh George St

Slug And Lettuce Edinburgh George St

➤ 113-115 George Street, EH2 4JN, Edinburgh, United Kingdom

Steak • Cakes • British • American


"Been to slug and lettuce before and had no issues. However, have to say I’m shocked at the service I received last night. First off we got there around 20:40 ordered drinks at 20:50. About twenty minutes later still no drinks a worker comes round saying the apps down and to order at the bar. We all went up still not got the drinks we ordered off the app and had to wait half an hour more for these. When I complained didn’t get an apology they gave us 3/4 drinks we ordered, my friend still missing a drink, had to go back up again and ask. When I went up the 2nd time they told me it’s not on their system so it wasn’t ordered. When I came back to the table on the app it said it had gone through so I had to go up for the 3rd time baring in mind at this point we had been here about an hour and still not had a drink. Spoke to the same girl again for the third time and said if you don’t have an email confirmation it’s not gone through. Basically explained look over been here an hour had to deal with all this I’m not impressed but thanks for the help. Go back to the table again and guess what! got an email confirmation for the drink we Apprently “haven’t ordered”. Spoke to the manager this time who told me to calm down when I raised my voice asking for the drink I have clearly ordered. Finally after about an hour and 20 minutes got all the drinks. Never got an apology and didn’t seem to emphasise with customers at all. A friend of mine who went the week previously said the same thing happened to him had to wait over and hour for drinks and staff didn’t even apologise or offer help. In conclusion I wouldn’t recommend on a night out unless you’re willing to wait around an hour to receive a “raving disaster”."

Rosylee Tearooms

Rosylee Tearooms

➤ 11 Stevenson Square Manchester, M1 1DB, United Kingdom

Meat • Steak • Cheese • English


"Now before you all start having a go, let’s set the scene. Mother’s Day is a special day. I understand it means it will be busier than normal and therefore the service may not be the usual. But if you state you can accommodate 60 diners then you should accommodate . We booked our table weeks in advance of Mother’s Day. We did anticipate an Irish Parade happening in Manchester sonset off a bit early to adjust for it. We arrived at 11:50 and our table was booked for 12:15. We didn’t expect our table to be ready but to our surprise, it was. The table was stuck on the end barely big enough for two let alone two adults and a two year old girl. The Mother’s Day menu was presented and we ordered a starter and main as well as drinks. The length of time for them to arrive was nearly 40 minutes. The mains took another 35 minutes to arrive. Keeping a two year old happy for an hour is good enough but after this time our daughter had enough. She was hungry and restless. When the food eventually arrived, the portion of a roast beef lunch was essentially two potatoes a sprig of broccoli, a mini carrot a tiny Yorkshire pudding and a tiny piece of roast beef. We did want to have a special occasion experience but the length of time spent waiting really spoilt our meal. We don’t mind paying good money,if the food and the experience is good . To be honest this was neither good food or a good experience. It was expensive and overrated. This is sad, especially as we had read the recommendations given by Opentable. Lesson learned I guessz"