"I went to Albany Fish bar today with my daughter, the service was appalling! The one guy took my order and his colleague was having an argument/discussion with him about a transaction he had just done and how he didn 't know how to use the contactless machine. I had said my order but my order was not getting any attention, I don 't think he even acknowledged it! So another guy 5 minutes later rudely said what 's your order? I said I 've been served already, he again said yes what is it, I retold my order. The hold up in the shop was being taken out on me, it wasn 't my faulr, but it gets worse! I asked for 2 large fish and chips in takeaway boxes originally, so the guy serving me began wrapping them up, I said I asked for them to be in boxes not wrapped. This is where the four of the workers all started to ganging up on me and told me I hadn 't asked for boxes. I said I did because we always get this, however the guy giving me the most hassle was too busy sorting out his colleagues previous transaction problem!!! Then another guy said these boxes are expensive we can 't just give them out. I said are you serious? I am happy to pay for it. They went on to say yes love next time ask for a box etc etc. By now I said, stuff your food I 'll go elsewhere. I went to The Wellfield, better fish and chips and service was excellent! NOTE TO OWNER; invest in better respectful workers and perhaps get your workers to go on some training in customer service. Maybe they might learn a thing or two about respecting women along the way too! Needless to say I won 't be going there again! The men are patronising, rude and condescending. Off putting before you even get your food is the people that serve you."
Fish Bites
