"I usually hesitate to leave negative reviews, but our experience at this restaurant was so utterly disappointing that I feel compelled to share. Despite having made a reservation, upon our arrival, we were met with a distinct lack of hospitality. No staff member greeted us or guided us to our table. Left to our own devices, we seated ourselves and hoped that the service would improve. Sadly, that was not the case. We patiently waited for 20 minutes, hoping for someone to attend to us, but it seemed as though we were invisible. Although several waiters glanced our way, not a single one made the effort to come over, hand us menus or take our order. It was as though we were in a pantomime of a restaurant experience, not the real thing. The lack of basic customer service was astonishing and downright frustrating. Eating out should be a delightful experience, but the blatant disregard for our presence turned what should have been a relaxing meal into an aggravating ordeal. Regrettably, based on this experience, I simply cannot recommend this restaurant. In a city where there are so many dining options available, it is unfortunate that a restaurant would choose to neglect the simple, yet essential aspect of customer service. For those seeking an enjoyable and respectful dining experience, I would advise looking elsewhere."
