"We had a good meal at Toby's restaurant, but unfortunately, the service was poor. When we arrived, the hostess we saw had a large queue to manage. Additionally, she was called to the bar, leaving us waiting for another 10 minutes. I left the queue and sought help from another waitress who was also very busy, but she managed to find a table for us. Although all the staff were doing their best, there was not enough coverage. We had booked online and showed our reservation upon arrival, but it was not recorded. It was disappointing to experience this as we usually have a pleasant dining experience."
