Gammon
Cafe Sarnie Cheltenham

Cafe Sarnie Cheltenham

3 Bennington Street, GL50 3UA, Cheltenham, United Kingdom

Cafés • Vegan • Coffee • Breakfast


"Have been here many times most is good experiences, have seen it slip down hill the last few times! My second to last visit the owner was sat on his phone at a table no greeting when we walked in no nothing! I then asked for a high chair for him to turn and look at us and shrugged his shoulders and said got none it broke then walked away! Put it down to maybe a bad day for him! Visit today yet again cafe empty him sat on his phone at a table walked in no greeting other than him staring at us! No other staff members there, for my sister to ask for something and him say no not got it then hurried her to for something else. Placed our plates on the table and walked off! Our order was wrong when we went to tell him he was outside smoking half way up the road! Considering no other staff members were in there just me and my sister! Who leaves their cafe unattended with customers!! For him to come back about 15 minutes later I told him the order was wrong he laughed in our face and said you only telling me now!! Told him yes because you’d been up the road smoking for 15 minutes while having customers in your cafe!!! He was the rudest most unwelcoming person I’ve ever met!! So moody and customer service skills! Safe to say we won’t ever be returning and it seems no one else does anymore as the cafe is always empty when it use to be full!! Says a lot."

Toby Carvery

Toby Carvery

415 Brighton Road, CR2 6ES, Croydon, United Kingdom

Cafés • Cheese • Seafood • European


"Visited the TC in Brighton Rd, South Croydon ...the first visit was back on 3rd December and it was lovely..hot food, decent portions and the vegetable top ups with relishes, excellent. super waitress service..We left a tip!! However, the 2nd visit, yesterday 17th December was a disappointment..The food, not so good, small carved meat, the chef seemed really mean about meat portion sizes and quite happy to carve meat that was about 10x10cm radius left on the board!! We had to ask for more meat and so this experience was very different to the previous visit.. This chef wasn't very cheerful and I felt his manner was abrupt!! The potatoes were cooked well but warm to cold, fresh cooked veg was served hot and on point but to be honest, I'm not sure to visit again simply because the carved meat portions were too meagre. Also, why aren't TC allowed to give customers the wing of the bird if they want to eat it? Surely, adults are of an age to be trusted to eat food with bones??? Maybe include a proviso or have customer sign a disclaimer??? The waitress service was okay not as on point as the previous occasion but a pleasant lady.. TC needs to ensure its food is piping hot, and when needing to be replenished, at sufficient intervals to ensure no long queues and waiting time and then a chef who isn't mean with carved meat portions (especially when dinerss aren't allowed to go back for more!! and in the later part of the afternoon/evening service."

Toby Carvery Lincoln

Toby Carvery Lincoln

11 St Marks Street, LN5 7BA, Lincoln, United Kingdom

Cafés • Mexican • Asiatic • Fast Food


"I booked a table for my family and as a family with neurodiversity as usual I requested a quiet corner or booth ... on arrival it was hot there was a note on the door saying the air con was off and there would be fans on in the resteraunt. I was informed there was no quiet space ...the resteraunt wasn't overly busy several booths were free but the hostess decided that she would seat us center table in the resteraunt ...the absolute worst place to put a child with neurodiversity ... in the center of the noise When I challenged this she told me that she was short staffed and the table we had reserved the previous reservation had ran over as they arrived late When I pointed out the booths she became quite rude shouting quite loud again that they were short staffed and that she couldn't move us Which then drew attention to us which is what we didn't want I guess that was her way of punishing us We went for the meal ... I have to go up and get the kids first as they won't speak for themselves and then went up for mine The gammon was about to run out so the server saved 2 little scraps for my 3 year old that she took back off the emder child's plate ...and charged me for 2 proper portions There was no sausages for the king-size meal ... we will bring them over I was told they are just cooking ... OK they never arrived and were still not ready when we left They had no meat ... apart from beef which was all fat ... or turkey It was all still cooking ... They had no veg ... cauliflower cheese and carrots were all out and the peas and green beans were dryer than a flip flop in the Sahara... inedible...no mac and cheese tbf that doesn't belong on a roast dinner There was onion in gravy they were raw None of the meals were discounted ... we wernt offered an apology but expected to pay full price for half the food being missing and there inability to time manage No one came to ask if our food was OK like they usually do so they can see which meals u picked .. cos they knew we would complain Also there were only fans in the entrance and bar area where the staff stand I was abolutley shocked that they presented me with a bill for 75 quid .... I left there hungry it's a disgrace I appreciate that they were short staffed and I do sympathise but don't take booking and stop walkins. Using that as an excuse is just poor I'd like to also point out the other tables we were refused actually remained empty throughout our visit Wasn't worth 75 quid and I will be looking for a refund of some of not all of that"