Ginger Beer
Masala Rams

Masala Rams

1 Union Street, Falkirk, United Kingdom

Food • Indian • European • Vegetarian


"Horrendous attitude from one of the owners/family helpers called Lee. I would like to highlight that Sonia provided a professional customer service experience in comparison to Lee. Placed the order at arrived at When I called at to find out...what was happening, Sonia offered to phone the driver to find out the situation for me, which was good. Whilst waiting on Sonia phoning me back, I received a call from Lee asking me to tell her what the problem was, I explained her colleague was dealing with it she then went on to explain how busy they are, which is understandable and I understand the challenges businesses have at the moment, owning my own. But there was no apology. In fact Lee (who at this point I did not know was the owner/family helper until Sonia told me) went on to tell me it was my fault I ordered from Just eat as they had their own orders to fill first?? Eh hello? It doesn't matter how I place my order, I chose your business to order my dinner from!. Anyway I explained to her that I didn't like her tone of voice and felt she was being really aggressive with me. She asked me if I wanted to cancel my order,I said we have been waiting two hours, so we may as well wait, however she was very forceful and kept saying no I will cancel, I will cancel and then decided to put the phone down on me. I couldn't believe how I had been treated as a customer! Then Sonia kindly phoned back to apologise and I asked whoever that was, should not be in a customer role and I was shocked to be spoken to in that way. She then went on to inform me Lee is the owner/family helper! Shocking. Sonia asked for my details and explained she would let the other owner know what had happened. hours later, I've not heard a peep from the restaurant. So I've made the decision to leave a review after explaining to them, this is what I would do. After waiting over and a half hours and using them for the first time, the food was below average. The pakoras and rice was nice, however the chicken korma was inedible, it was stringy and chewy, the lamb bhuna sauce was nice, the lamb was fatty and chewy. So all that wait for pakora and rice and sauce. We won't be back! Horrendous way to speak and treat customers!"

Wagamama

Wagamama

26-40 Kensington High Street, London W8 4PE, United Kingdom

Soup • Vegan • Japanese • Vegetarian


"Recently I attended an event at Wagamama that will change my eating and dining out habits forever. Prior to the event, I had to submit my favourite selections from the Wagamama menu so they could be analaysed by two fantastic foodies. My favourite Wagamama menu items were: #60 Mandarin and Sesame Chicken Salad (marinated chicken with mixed leaves, mandarin, coriander, red and spring onions, mangetout and cashew nuts with a sesame, thai basil and mint dressing, garnished with sesame seeds #48 Wagamama Pad Thai (teppan fried rice noodles in a sweet tamarind sauce with chicken and prawns or fried tofu, egg, beansprouts, leek, red and spring onions, chinese chives, garlic, ginger and chillies, garnished with coriander cress, fresh shallots, peanuts, mint and lime I arrived with 9 other bloggers for a unique experience involving a collaborative effort between their Executive Chef Steve Mangleshot and Channel 4 Taste Expert, Dr. Christy Fergusson. After hearing a short introduction from each of them, we were each treated to an alternative dish from the Wagamama menu. The purpose was to learn about the science behind our favourite ingredients and to analyse our taste buds. I received #37 Chicken Itame. Chef Mangleshot Dr. Fergusson picked up on my citrus preference from my original selection and picked a new dish to create a stronger sensory experience for me. It worked! Dr. Fergusson, who is a Doctor of Psychology, Chartered Psychologist AND Nutritional Therapist, explained to us that only 10% of taste is determined by taste buds, and the other 90% is by smell. She also said that those who prefer chilli tend to be thrill seekers because endorphin levels are raised when eating them. We also learned that certain ingredients can trigger special emotions, memories and moods. This means our food preferences convey insight to our personalities. Whoa!! Perhaps growing up in Florida triggers my citrusy selections on menus now? I was a bit puzzled why Chef Mangleshot guided me to chilli, considering I’m not a big risk taker. However, I did take a pretty big gamble with naming a blog Sunny in London, when let’s face it, the town isn’t known for its tropical climate ; My second entrée, #44 2nd entrée Ginger Chicken Udon. It was delish! I always stick with Pad Thai because I not only love the flavours, but also I try to eat gluten free. Through talking with Chef Mangleshot, I learned that it’s easy to substitute rice and noodles on the Wagamama menu for gluten free meals. I always thought they didn’t have flexibility because everything is so keenly defined by numbers on their menu. Aside from the amazing food, a highlight of my night was talking to the two food stars, Chef Mangleshot Dr. Fergusson. It would be tough to find a chef who loves his profession more than Chef Mangleshot. In our conversation, he said, “For me, it’s about how well we do at Wagamama.” He truly wants people to converse with wait staff to learn alternatives to their favourite entrees, based on the key ingredients in them, and to explore the 60+ other Wagamama menu options. The bloggers who favoured soy sauce, which forms the basis of dishes such as Yaki Soba, tried dishes such as Cha Han. This is Yaki Soba, but with rice. Dr. Fergusson suggested Donburi, because she says people who like saltier soy sauce flavours don’t like bitter dishes. Dr. Fergusson also was a canon of information regarding the science of food. I highly suggest you explore her website to learn more. After my second course, I was really starting to feel like I was part of a Man vs. Food episode, but somehow I found room for the dessert tray! So, I have to ask, Sunny friends…. When you go to Wagamama, do you order their Chicken Katsu Curry? Chef Mangleshot says it’s their most popular selection. If so, maybe you’d consider conversing with them to discover an alternative that might become your new favourite?"

La Trattoria By Alfredo Russo

La Trattoria By Alfredo Russo

15 Cromwell Pl, South Kensington, London SW7 2LA, United Kingdom

Vegan • Italian • Vegetarian • Gluten Free


"Hidden below street level, this restaurant is as one keen reviewer eloquently put it 'a tourist trap ' for nearby visitors to the museums of South Kensington. In essence it hosts an expensive menu with average tasting food. I 'm sure they 're only surviving because of a guaranteed minimum level of customers who 'll unwittingly stroll in without heeding the warnings of these reviews. In the restaurant 's defence, the decor is homely and the service from staff is very attentive indeed I was asked by two separate staff during my meal whether everything was okay which felt a bit parental but mostly non threatening all the same. I 'd gone for the margherita pizza which at £7 seemed like a bargain. You could easily get full on this, despite tasting rather bland. However, I was feeling somewhat adventurous and decided to add pickled artichokes (nope, not fresh) and mushrooms as toppings for £1.50 extra each. Thinking this wouldn 't be enough, I included a side of spinach into the mix for £5: what I was served with was a small bowl of half boiled baby spinach leaves really should 've been another pizza topping as that 's what it turned into. Overall, disappointingly average, and they 'll include a service charge because they expect you to be one of many money donning tourists sprinkling cash in the already hideously wealthy area. Try your appetite resolving luck elsewhere."