Haggis
Aldwych Desserts

Aldwych Desserts

2129 Paisley Rd, W Scotland, Glasgow, United Kingdom

Food • Desserts • Takeaway • Fast Food


"Ordered at 7 o’clock, came at 8. Order was wrong so called straight away to resolve the issue. Young rude girl first on the phone clearly no interest in helping and was insisting it was my fault for the order being wrong due to a muck up on their system? Told them I was happy to send a screenshot of my order to an email or number as otherwise I was being made out to be a lair over what I ordered? Told to email the manger and I would be resolved right away. Called back at half 8 as still not heard a thing to be on the phone to another guy who had no idea of the matter the same attitude as the first girl. Finally got on the phone to a manger who wasn’t sympathetic in anyway and seemed pretty unbothered by the situation. Then he was trying to end the call saying he’d contact just eat for my refund when I’ve been asking for half an hour to get the pizza I had ordered an hour n a half ago sent out??? Finally was told I’d be sent out my pizza however usually most companies that make mistakes see to them as soon as they can as the customers already waited. However I called back at 9.30, 1 hour from last hearing from them and was rudely told that they have other orders what do I expect ? It’s now past 10pm and I’m still waiting to received my pizza? Even though I was told half an hour ago it already had left the shop!! The rest of the food received also was barely warm and clearly re heat’s. Horrific customer service!!!"

Cafe Cockburn

Cafe Cockburn

34 Cockburn Street, City Of Edinburgh EH1 1BU, United Kingdom, EH1 1PB

Cafés • Coffee • Cheese • Breakfast


"Probably the most miserable cafe I have ever frequented. We entered what appeared to be a nice cosy establishment, sat down and waited... and waited. We eventually got the menu we had to request, a crumpled, well used, dirty A4 sheet. The menu looked fairly promising so we forgave their reuse of dirty paper. Ordering, we eventually discovered was by walking up to the counter full of tempting looking cakes and attempting to attract the attention of customer avoidant staff, zero eye contact and the personification of misery, however, I forged ahead and asked if I could order. The waitress silently turned behind the counter and walked to the far end and stood at the cash register, apparently I was supposed to follow. Order placed and paid for I sat down. First the coffee arrived, nicely presented and fairly good, a pity about the ugly chipped metal spoon on the side. Then the main event, 1 fry up and 1 eggs benedict. The fry up: half the plate was filled with a chorizo style greasy sausage, a couple of shreds of fried mushroom and the remaining mediocre fry, and the other half of the plate was inexplicably taken up by a horridly bitter mismatching drizzle of balsamic vingear? Why? The eggs benedict, again half a plate taken up by a drizzle of balsamic vinegar, the other half a small slice of white loaf with two over cooked dry yolked eggs and a watery yellow teaspoon of sauce. Sadly after that nothing could tempt me to stay and try one of the cakes that drew me in the door. Verdict: The most miserable, avoidant staff I have ever seen, not just one staff member but every single one including the chef. And a greasy fry, overcooked dry eggs, a lack of sauce and inexplicably half of every plate reserved for a zig-zag drizzle of bitter balsamic vingear. My advice: Avoid! Overpriced, over cooked, and customers over looked."