"I have been a loyal customer of The West Park restaurant since its relaunch, but I must admit that I am struggling to find reasons to continue dining there in the future. I am part of a breakfast club and unfortunately, the breakfast offerings are not up to par. The poached eggs are often overcooked and the bacon is tough like shoe leather. I have to specifically request toast, even though it should be included. The quality has deteriorated so much that we have decided to find another venue. It is disappointing to see things go so wrong. Recently, I brought clients there for dinner and it was a disappointment. The ribeye, ordered medium rare, was well done and I could only eat half of it, as could my guest. The chips had a powdery texture and were unappetizing. Despite the friendly service from an Italian waiter who checked on us, I did not want to spoil his night by complaining. I understand the challenges faced by front-of-house staff, but it is unfair for them to bear the brunt of the kitchen's shortcomings. I do not wish to cause any trouble and would appreciate it if this issue could be addressed, as I do want to continue supporting The West Park in the future."
