Homemade Soup Of The Day Homemade Soup Of The Day

A warm, comforting soup made fresh daily with seasonal ingredients for a delightful surprise.

The Pancake Place

The Pancake Place

22, Reform Street,DD1 1RH, DD1 1RT, Dundee, United Kingdom

Pizza • Cafés • Mexican • European


"I would say having been coming to the Pancake Place over the last 10 years, once every other month, it has sadly went very badly down hill. My wife and I visited with our 12 year old daughter. On arrival we were seated quickly and our drinks order taken within a few minutes. We received our drinks 2 diet pepsi which were not fizzy (clearly issue with draft) and a smoothie which was very tasty and refreshing. There were maybe about 4 or 5 tables occupied, so for a lunchtime I thought why is it so quet . Anyway, my wife and daughter both ordered the macaroni and I ordered the fish and chips. We received our food within about 5 6 mins which made me question that alot of the food must have just been simply reheated! The macaroni was insipid and lacked seasoning and my fish was about half the size of the normal portion I was used to getting. I questioned this with the server and he went to the kitchen only to return to advise that they can 't control the size of the portions they receive from their supplier!? The fish was definitely small enough to be a child 's portion. I requested why don 't they just give me an extra portion of the fish to which he replied. Sorry can 't do that but we can remove the meal from your bill . They did ask if I would like an alternative from the menu but by this point my wife and daughter had already eaten half of their meal so I wasn 't willing to make them wait any longer. In addition to this we were not given any cutlery until after we were served our food. Both my wife and daughter said they did not enjoy their food but it was edible. I returned my plate to the kitchen and received a credit off the bill. Sorry but £12 for what was basically a kids portion of fish, a handful of chips and a rotten looking side salad, it is very overpriced for what you get. None of us will be returning here. Quite sad really given it was always such a friendly, busy and quality cafe. Owners please do better!"

The Warwick Castle

The Warwick Castle

6 Warwick Place London, W9 2PX, United Kingdom

Pubs • Steak • Drinks • British


"I 've been here many times when my boat is moored in the area. I was looking forward to having a quiet lunch in a dog friendly place on a very hot day. The woman who served me I recognised as she had been my server many times before. The thing that struck me is despite saying I 've been here often I 'm always treated like a stranger I think a great to have you back goes a long way. The place was very quiet in terms of customers but it was so noisy ! Not their fault that building work was next door which made sitting outside unbearable , but when I struggled to bring my 3 dogs and food inside there was no offer to help. It was also very noisy inside and there was a big box of rubbish in front of the ladies loo that just seemed to sit there with no purpose, I finally asked if they could move the rubbish so I could use the loo and the woman seemed put out. My dirty plate sat around too long and the staff didn 't ask if I enjoyed my meal or if I wanted anything else. So considering how empty it was I felt my presence was a nuisance. My dogs were well behaved and when I asked for a water bowl I had to share with another dog then when a third dog came along they took my bowl away. I think they need more dog bowls if they really are to be dog friendly . One bowl to be shared amongst the whole restaurant seems cruel. In short I felt like they don 't value their daytime customers and just save their energy for the evening which is always packed therefor I think they shouldn 't bother opening for lunch except at weekends. I wanted to offer some hopefully constructive criticism personally but there was no one to say anything to hence why I am writing my feedback here"