Huevos Rancheros
Gourmet Food Parlour Santry

Gourmet Food Parlour Santry

Gourmet Food Parlour Santry Northwood AvenueCo. D09 P832, Dublin, United Kingdom

Beer • Wine • European • Brasseries


"Mixed experience. Had a booking, restaurant still on a Monday afternoon, took 5 minutes for someone to come to us at the desk, and when she did she barely said hello, just looked at us with a scowl. After that sat at table for 15 minutes waiting for someone to eat over. Eventually got order in, waitress didn't even ask if we wanted anything to drink. We were there 30 minutes before we actually got a drink. Not really acceptable in a quiet restaurant, that was closing in less than an hour closes early on a Monday. Food was good when it came, and different waitress by now, who was so much better. So a mixed bag. I know staff difficulties at present, but 10 minutes training in fundamentals would help. As would have someone in charge on the floor to ensure paying customers are being looked after. Poor management from what I saw. Pity, as some of the staff were great, others very poor. (Translated by Google) Mixed experience. He had a reservation, the restaurant was quiet Monday afternoon, it took 5 minutes for someone to come and see us at the counter and, when he did, he barely greeted us, he only looked at us with the frown. After that, I sat at the table for 15 minutes waiting for someone to come. I finally got the order, the waitress didn't even ask if we wanted something to drink. We were there 30 minutes before we had a drink. It is really not acceptable in a quiet restaurant, which closed in less than an hour; it closes early on Mondays. The food was good when it came, and now the waitress was different, which was much better. Then a mix of things. I know the difficulties of the staff at present, but a 10-minute basic training would help. Just like having someone in charge on the floor to ensure that the paying customers are treated. Bad management for what I saw. Too bad, since some staff members were great, others very poor."

Farm Girl

Farm Girl

59a Portobello Rd, London, W113DB, W11 2QD, United Kingdom

Cafés • British • Bakeries • European


"My friend and I decided to go to Notting Hill for breakfast and after walking around for a bit we decided on Farm Girl. Big mistake. Initially we walked in and were seated quickly, it had a nice atmosphere and so far everyone seemed friendly. After being seated, a small card stated the menu was online and could be viewed using a QR code, which is a great way to move forward in hospitality to avoid paper wastage but you might want to think twice about this option when your building has no cell service and your free 'wifi ' works slower than my grandma climbing the stairs at 95. Our order was taken, we weren 't asked about any allergies (which we both had but ordered carefully), the food arrived quickly but my god... We get it, everything 's expensive in London but £14.50 for TWO pancakes with a spoonful of mashed up cherries and £10.50 for a slice of bread with some avocado?! RIDICULOUS! The tables next to us were also complaining at the prices of their breakfast once the food arrived and realised how appalling the portions are. My friend and I love supporting smaller businesses and expect to pay slightly more in support of these, but this was just atrocious. Not one server had returned to the table to check if our food was alright or if we wanted anything else. Once finished, we actually managed to access the QR code to pay the bill and a service charge had been placed ontop of the already extortionate amount. Now as someone who has worked in hospitality myself for 4 years, I 'm more than happy to pay service charge as well as leaving cash tips. Not this time. Paying service charge would 've meant we 'd actually been served, we hadn 't. My friend asked for the service charge to be removed to which the waiter nodded then went back to the till, bad mouthed us to his coworker who turned around to look at us both (making uncomfortable eye contact) he then returned and we paid straight away. My friend and I both left straight away, thanking the staff but we were blanked completely. Note to farm girl: sort yourself out, you may be popular with tourists but eventually you 'll be out of business."