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The Crab at Bournemouth

The Crab at Bournemouth

Exeter RoadDorset BH2 5AJ, Bournemouth, United Kingdom

Kebab • Steak • Resort • Seafood


"This was part of our bed and breakfast of the Park Central hotel, to which I 've written a separate review. But I have to start by saying, I have no idea why it is attached to that hotel. I 4 star rated that hotel, and 2 star this, and even that I was being generous! the dinner on our first night started off very nice. We were seated quickly, drinks came relatively fast. As with all offers there is a separate set menu, we optioned to pay extra for the main menu as I wanted some good sea food! We started with oysters which where lovely, this and one factor at breakfast, gave it that second star, other wise it would have been a one star! Ordering off the main menu my husbands sea bass was quite nice as I had a little taste, my hake on a bed of risotto was awful!!! And I say awful because it was, the hake tasted like hake, no flavour or anything to recommend it by, the risotto was just terrible! I 'm not sure if the chef had just discovered saffron, but it was overpowering and just the worse!!! I filled up on the maybe 3 x 3 inch piece of Fish and veg and my husbands side salad! I could not bring myself to eat it, I 'm not a lets be polite and suck it up kind of diner I 'm a, I want good food, this is what I paid for kind of diner!! to add insult to injury, the waitress asks how our meal was, my husband raved about his sea bass, I went on to say my meal was not adequate, she went on to LOOK at me like I smeared it on my face, no apology, no replacement, not even an acknowledgement of the fact the meal was awful!! Wanna hear the SECOND insult to double injury?? I went to use their ladies facilities and saw a board with their specials! I would have easily opted for one of those, but was not given the opportunity or told about it! Unfortunate the picture I took of the specials board was burry due to maybe anger or frustration, or after a bottle of Prosecco just couldn 't hold the camera straight!! It took a while for our bill to come, and by this time I am already fuming at my first night here ruined by a horrid meal!! I kept getting louder to get a server to bring up our bill, and again I mentioned I was not happy with the meal, again to be TOTALLY ignored! If I was paying for the whole meal I would have complained to the manager, but as we only paid for the alcohol, oysters and balance of the meal, I let sleeping dogs lie as everyone else seemed to be having a good time in the restaurant! I did not want to be that guy . Now....breakfast!! I thought, surely they cannot screw this up!! Time for them to redeem themselves!!! Ohh how wrong I was! Instant coffee, awful! I was told there was a pot of filter coffee, it was just as bad, and horribly watered down! My husband said his tea was FISHY!! What the actuations heck?!?! Do you guys wash the water urn with the same spong as the fish board!?!?! That is disgusting!!! Two english breakfasts ordered, I had scrabbled eggs (the ONLY redeeming point at breakfast!! my husband had fried and awfully under cooked! No one wants runny eggs! The mushrooms clearly batched cooked, tomato, halved and lightly fired I hope you like partially raw tomato! Bacon, very generic, beans were beans, what else can you say? Maybe add some spices, a condiment or two?!?! I ended up eating my scrabbled eggs and bacon, but desperate to get some vegetables in my ate my mushrooms and beans under protest! And ended up filling up on pots of yoghurt! My husband spotted flies on the pasties on the open buffet where the tea urn was, so we stayed away from that! I know its a fish restaurant and flies are expected, doesn 't mean I want them doing the Charlston across my croissant!! Morning two, I opened for an omelette as that is crack some eggs and add the bits, I wish I took a pic as it was hilarious!! It looked like a egg pancake with bacon bits and mushrooms!!! Good heavens! Once again I filled on yohgurt and toast, which was freshly made thank goodness! I noticed there was specialist coffee available, lattes, mochacinno etc, I ordered two to get told those cost extra!!! OMG! What kind of Mickey Mouse, back garden, off the books kind of eatery you guys running here?!?! For Petes sake! Would I recommend this place, NO! Would I eat there if it was free? Clearly as I had no choice and was part of my stay, but if they offered me compensation for the poor service in the form of a free meal, I 'd say NO!!"

The Hare and Billett

The Hare and Billett

1A Hare & Billet Road London, SE3 0QJ, United Kingdom

Fish • Steak • Pasta • British


"I had high hopes, a lovely looking building , great location, a warm welcome but all unfortunately undone by one individual. Looking back at previous reviews of the hare and billet it would appear that this is not the first time my experience has happened, that there is an issue and it is yet to be addressed. in hindsight I probably should have been more diplomatic and asked to speak to the restaurant manager, but when you are out for a relaxing evening with your loved one, you really don 't want to be ruining the evening any further by pursuing the issue in public, sometimes, and I 'm sure we are all guilty of this, we let it ride and try to restart our evening. But this is acceptable and no guest under any circumstances should be made feel this way. It is extremely unprofessional and distinctly shows a lack in skill and training. It 's by far the worst experience I have ever had as a paying guest in the catering industry. one individual, one very rude, aggressive and impatient male member of the bar/ restaurant team , more suited to doorwork than service it would appear. everything seemed to be a problem , service was invasive, rushed and impatient, not a smile. not one for the whole painful experience. I 'm sure the hare and billet have heard about smile training within their industry, it really works but clearly not here. The pinnacle of the whole miserable experience was been called out by this individually in a threading manner when ,I think, he finally noticed I was not entirely happy with his attitude and service, with the words what 's your problem ? unbelievable. To summarise, I get the impression that this does not happen all the time, but I bet it 's happening a lot more than people are prepared to say or post about. It seems to be an ongoing issue and until resolved. I 'm sure it will unfortunately most likely continue to the detriment of the business. I will not be returning and I would not recommend."

Santa Maria del Sur

Santa Maria del Sur

Greenwich & South London, 129 Queenstown Rd, SW8 3RJ, United Kingdom

Steak • Grill • Sandwiches • Gluten Free


"We visited here today for our wedding anniversary meal. We’ve been regulars for special occasions for around 10 years now so it was a no brainer to visit again as the food has always been amazing. Sadly this would be our last visit. On arrival we were greeted by new faces. Turns out there’s new ownership, we obviously weren’t aware of this. We cannot fault the staff at all because they were all lovely and welcoming. Good start. Sadly the menu has changed a lot and many of our fave items were no longer on the menu. We ordered chicken empanadas for starters. They tasted the same as before but instead of using chicken breast it was now chicken mince. Not as tasty or worth the price in our opinion. For our main we both ordered fillet steak at over £30 a piece. My husbands was cooked perfectly (well done . Mine was not. I ordered medium and it arrived medium rare. Maybe even more rare as I attempted to eat it. The meat wasn’t even red in colour, it was a purple tone and it was so rare and wobbled like jelly on my plate. I ended up not being able to stomach more than 50% of it. And to top it off it had 0% flavour. Maybe the chef needs to season the meat in future. The chimichurri was spot on but my husbands peppercorn sauce was rank. It was a strange sloppy grey substance. Never before in my life have I seen grey peppercorn sauce! My husband soon regretted pouring it over his steak which then made it inedible. Ordered the garlic and parsley roasted potato side at around £5. It arrived as 3 large roasted wedges with a small amount of green sauce dribbled on the top! Bland and awful. I’m actually offended by this side in particular. The roasted red pepper however was lovely. But how hard could that one be to get right. My husband did however enjoy one part of his meal and that was the prawn starter. So well done for that one I guess. Still not enough to justify the amount of money we’d just been robbed of. We only had soft drinks with our meal so didn’t spend much on those but the total bill came in at just over £150. I can honestly say it was the biggest waste of money ever. Shocking food to say the least. In my opinion and advice to any regulars out there please steer clear. Sad to say after so many visits over the past decade, we will never return here. Any recommendations for a new steak house would be welcomed! :"