Phone: +441904611660
Address: Fishergate House1 Fishergate, York, United Kingdom
City: York
Dishes: 35
Reviews: 4
Website: https://restaurants.accorhotels.com/gb/restaurant-0949_R001-restaurant-york.shtml
"The service at this restaurant was extremely slow. We waited a long time to place our order, and then had to wait even longer to receive our dishes. The staff on duty seemed to be overwhelmed and the restaurant was understaffed for the weekend rush. While the starters were decent, the main meals took too long to arrive, testing our patience. One of the main dishes was overcooked and the other was lacking in ingredients. When we raised our concerns, the chef did come to our table to listen to our feedback. However, with only 2 chefs in the kitchen, it was understandable why there were delays and mistakes. Despite the potential of this restaurant, I would suggest looking for other dining options until they address their staffing issues."
Menu - 35 options
All prices are estimates.
Cheese Board
A curated selection of assorted cheeses, served with crackers, fruits, and nuts for a perfect pairing.
Caesar Salad^
Crisp romaine lettuce tossed with creamy Caesar dressing, garlic croutons, and grated Parmesan cheese.
Soup Of The Day
A comforting bowl of homemade soup, featuring fresh seasonal ingredients and aromatic herbs; flavors change daily.
Lamb Rogan Josh
Slow-cooked lamb in a rich, spiced tomato-based sauce.
Pizza – Picante
A fiery delight topped with jalapeños, pepperoni, and spicy sauce for a bold flavor punch.
Margherita Pizza
Classic Margherita Pizza with fresh tomatoes, mozzarella, basil, and a hint of olive oil on a thin, crispy crust.
Fresh Fruit Salad
A vibrant mix of seasonal fruits served fresh, offering a refreshing and healthy option for any time of the day.
Chef's Soup Of The Day
A daily crafted soup made with seasonal ingredients, offering a unique taste experience each day.
AndrewW
The restaurant and bar underwent renovations with workers working above customers until midnight on June 28th. We complained to management and were told they were trying to finish the work on time. There was no respect for guests and no concern for health and safety. Customers should have been given hard hats. The Novotel management only seems to care about making money and forgets that customers pay their wages. Overall, a rating of 1 out of 10.
Address
Reviews
User
The restaurant and bar were staffed by workers who interact directly with customers. However, on the night of June 28th, we had to complain to the management because the staff seemed more concerned about finishing their work quickly than showing respect towards guests or ensuring their health and safety. It appeared that the management at Novotel was only focused on making money and had forgotten that customers are the ones who pay their salaries.
User
the service was not slow. After waiting too long to place an order, the waiting times for the reception of the dips were sharpening. the personal was the main reason, as the restaurant seemed strongly underoccupied in the face of the washing. even though the appetizers were good, not great, wait again for meals lost the patient. from the main dishes one was overcooked and the other was extremely valued with ingredients. the cook came to our table and took criticism, but since they were only 2 cooks in the kitchen, I can understand why these delays and errors can occur. In view of the environment, this restaurant has potential, but by now I would recommend to others to try out and find altern...
DeanB
The service at this restaurant was extremely slow. We waited a long time to place our order, and then had to wait even longer to receive our dishes. The staff on duty seemed to be overwhelmed and the restaurant was understaffed for the weekend rush. While the starters were decent, the main meals took too long to arrive, testing our patience. One of the main dishes was overcooked and the other was lacking in ingredients. When we raised our concerns, the chef did come to our table to listen to our feedback. However, with only 2 chefs in the kitchen, it was understandable why there were delays and mistakes. Despite the potential of this restaurant, I would suggest looking for other dining optio...
Categories
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Pub Enjoy a lively atmosphere with our classic pub favorites. From hearty burgers and fish 'n' chips to savory pies and craft brews, our menu promises a cozy experience ideal for unwinding with friends.
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Full Savor a delightful array of authentic flavors with our carefully curated menu. Indulge in a variety of dishes, crafted to perfection, offering something for every palate.
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Gourmet Gourmet: Experience a symphony of flavors with our meticulously crafted dishes, featuring premium ingredients and innovative culinary techniques, designed to delight the most discerning palates. Indulge in an extraordinary dining journey.
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Bar/lounge Relax and unwind in our cozy Bar/Lounge, where you can savor a selection of craft cocktails, fine wines, and local beers, all complemented by a delicious menu of light bites and shared plates in a stylish setting.
Amenities
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Amex
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View
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Beer
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Cafe
