Fresh tomato and mozzarella slices drizzled with balsamic glaze and garnished with basil leaves.
Cafe • Wine • Steak • Italian
"Food was good but it did feel like they were pushing the overpriced drinks and specials. Special was underwhelming and to this day, no idea how much it cost. Bill at the end was definitely higher than expected for the lunch we had."
Cafe • Coffee • Italian • Breakfast
"beautiful coffee shop with tasty baked but the personal was simply not with it! not very on food allergies, since my daughter was worried about her mother allergy. the waitress was really not that helpful. waited old for our pastries and longer for cutlery, which should really be given to us before eating at the end my daughter had to stand up and find her herself. service was not great."
Steak • French • English • British
"we have a family room for a big birthday party. we had a party of 10 due to the size of our party we were in the pariser room, the 10-12 people. we were able to reach the room earlier than our evening booking to design the table place birthday gifts ballons in place for the night. a large private room that allows a larger group space private sphere to celebrate in style. large decor a large size for larger groups. the restaurant esself is a great place, a pianist played when we entered the personal that became attentive. we had pre ordered our meal choice to make this a smooth operation. we have waited for one during the first course, but with the drink flow the group celebrates the occasion, this was not a real thing. in addition this was a busty Saturday evening. eating was great, I had a paté to start, which was a tasty appetiser, followed by a medium rare steak. that is from far the best steak that I could enjoy in a long time. cooked to perfection. finished with a cream brûlée that was nice. the whole party cleaned their plates all commented on how big the food was, from steak to pork belly lachs all enjoy nothing left. a beautiful evening in a great location, with friendly personal great food. worth a visit!"
Cafés • Casual • 4-star • British
"Walked in to be left standing about as staff went about with setting up jobs. Found two staff who kept insisting “nuhin was booked” told them it was just a table for 8 no set menus which they kept mentioning. Again left standing in the empty restaurant as they went to find someone else. They sat us at the afternoon tea set up then asked us to move after about 5 minutes of being sat there when we said again we weren’t in for that. Took us about 20 min and talking to 4 staff to get to the point of ordering drinks, once they were ordered from the bar a drink was forgotten and had to be ordered again after 15 min. Food came pretty quick and for the most part was good. Ordered plain toast with poached eggs and this came with avocado on it, not a huge deal but wasn’t what was ordered. However a chicken Caesar salad came without the chicken. After telling the staff it took the best part of 25 minutes for a whole grilled breast to come to the table with muttered apologies. As part of the apology a voucher for a free coffee from Starbucks was given, the person wasn’t drinking coffee. After we had finished we sat there with dirty glasses and plates in front of us for about 30 min. In that time I watched the staff serve meals to and clear the only other two tables around us. We decided against desserts at this point and left. Genuinely just got the impression we were an inconvenience from the start, maybe as we were the first table in but definitely won’t be back anytime soon."
Soup • Meat • Lunch • Cheese
"Started by phoning to make a booking,this was horrendous in the end I phoned central reservations and they put me through to the restaurant. I asked if the carvery was still available they assured me it was. Arrived at restaurant nobody came to show us or table we asked at the bar they pointed to where it was.sat at the table no one came to explain where the starters were or anything else. We found the starters or should I say where the remains or maybe not were. No plates to put the food on had to go and find someone The cold plate of meat what was left was spattered with cream from the desserts which was right next to it on the table,salad was non existent had to find someone again to explain all this. The main course was almost the same very little meat left the beef was the best and that was pretty miserely. The veg and the yorkshires were only just above blood heat. My advice is don't go anywhere near this carvery any later than mid afternoon. ."
Tea • Coffee • British • Chicken
Grill • Pizza • British • Burgers
"Our server was really lovely. Very friendly and helpful. We had an initial disappointment as we thought it was still the unlimited Sunday carvery lunch but it’s now changed. Still unlimited starters but you get your lunch brought to you. Our server emphasised how this meant tastier fresher food, and she was right. Two had the Sunday lunch and it was huge, with lots of lovely fresh turkey or roast beef served with roast potatoes, several fresh vegetables, a huge Yorkshire pudding, stuffing and gravy. Really delicious. I had my usual favourite tacos. I’d recommend here. It’s quite expensive but I had a 1/2 price Gift voucher so that made it all good."
Beer • Coffee • British • Seafood
"DisgustEd and utter disappointment in the way my party of four were treated . I had booked a table for 4 people at midday as a treat for my parents before going to Strickly come dancing today. when we arrived there was a board closing of the restaurant and so we went into the bar where we approached and told the restaurant was going to be full with an oil company function and waved away to find ourselves a table in the bar. My parents are elderly and can not manage up to the high tables so we eventually found a round table for the four of us to sit. The table and chairs were dirty and covered with food. I had to go and find someone to come and clean the table and chairs. We chose our food and after a while went to the bar to see if someone was going to serve us to discover we had to order at the bar. The final straw was when we tried to order they didn’t have what we would like for our meal. There was no explanation or apologies for not having a table for us in the restaurant, for the table and chairs being dirty, no service or explanation that we had to order our food at the bar and no apology for not having what we would like to order for our meal. We collected our jackets and left. We had a lovely meal with great service elsewhere. Totally appalled at the lack of customer service and when speaking to others it would appear we are not the only ones."
Pizza • Pasta • Shopping Mall • Clothing_store
"Took some family members (7) for carvery at 4pm Sunday. Starters dried up , soup wouldn’t come out of jug so had to remove lid tip out . Just a lump of cold congealed mess . Bread rolls rock solid. Main was equally terrible , end of dried up turkey (server apologised) ham fatty and no beef. Veg and potatoes soggy and just leftover from early in the day . So greasy and cold . All got left . There was a table with breakfast food on it , ie, croissants, jam . Seeded muffing and granola. This is what my two grandsons ate . We complained to server , he laughed and said yes it’s left over from breakfast! Never ever in my 60 years have I had such an embarrassing and inedible meal . I’ve never ever left a negative comment on any site before but this was totally unacceptable. I’ve sent an email but not sure if I’ve sent it correctly. We spent a great deal of money on this meal and had to take the children to a fast food outlet on the way home . I was very upset as I had chosen this venue felt very upset embarrassed by the whole experience. Needless to say we won’t be returning or recommending this carvery experience. Someone seriously needs to look at the quality of food . Potatoes , supposedly roast where just white in colour and covered in grease . There was maybe 10 potatoes in the server and there was 7 of us in our party but we asked and told there wasn’t any more . Why we stayed I do not know . Several days later I cannot stop thinking about this meal and feel incredulous that we didn’t ask for a refund, probably just much to polite to do so ."
Pub • Wine • Drinks • American
"Absolutely fuming...i had this table booked to have cocktails to celebrate my 50th birthday with friends. When i arrived the placed was locked up...no message to say it was closed. I had tried to ring all morning but the phone just kept going to answerphone. They did post about ordering cocktails that evening for delivery...Absolutely no mention it was closed!"
Grill • French • Casual • British
Meat • Grill • British • Dessert
"The hotel and bar experience was really nice but wasn't impressed with the grill restaurant. Menu was quite misleading in terms of the main courses, skewers didn't specify only one was meat and the other was veg... In addition the muscles for starter there was lots of empty shells so portion ended up being small instead of average. Fed back to the waiter in the night but nothing came of it."
Grill • Coffee • British • Galleries
"Ate here before a concert as we were staying at the hotel. Our deal included a 2 course meal each from a fixed menu with a choice of 4 starters, 6 mains and a few desserts. We chose to share a starter and a pud, plus have a main course each. The portion sizes were fairly large so this was a good choice, and it se emend like the staff were used to people doing this so no problem in getting extra cutlery etc. The food. Was well cooked and tasty and good value for the price paid. Suggest booking in advance as we saw customers being turned away."
Pizza • Casual • Coffee • Cheese
"We arrived at 6.30pm on Tuesday 11th February, there were two on service, and we were shown to our table and drinks arrived later. It was very quiet with only about 8 other guests, mainly single diners. We ordered a garlic pizza to go with our drinks and when it arrived at about 7pm it was cold and soggy. We then waited and waited for our main course which finally arrived at about 8pm. My wife, who doesn't usually complain, said to me this is cold; she was having some sort of steak dish. I then tried mine which was also cold. The fried chicken was very clearly a piece of warmed up cold chicken, which had gone cold again, also the salad which was meant to be warm was cold. I called for the waitress and explained the problem. I said that I wished to send it back and did not want a replacement. She offered the same to my wife, but she opted to eat hers. From then on I am afraid that the staff seemed to avoid us. When we were ready to go to pay our bill, the waiter said that he understood that we had had a problem with our meal. I explained our dissatisfaction and he asked whether I wanted him to go and see the manager. I was rather appalled at this. There was no real apology and if he had been really customer friendly, I would have expected him to have sorted it all out before we came to pay. I said no, paid the full bill and departed feeling very dissatisfied. I don't know whether we had hit a bad night but I couldn't recommend this eating place to anyone."
Steak • Grill • Casual • British
"We were staying at the hotel attached so tried eating here on first night. We queued for nearly 10 mins to get a drink and order our food. When eventually our food came the starters came with the main meal and i had asked for sweet potato fries instead of normal. I received both. When the receipt was checked they had charged me for the extra portion but the queues were too much to go back to bar. also the food we had received was not good, I didnt eat my ribs not sure if they were cooked properly. While we were there we saw many people send their food back and lots and lots of people complaining about the wait. Also they had a man singing and out table was right in front of him and we were unable to have a conversation due to the volume. When the food"
Meat • Grill • Steak • British
"I am a member at the village gym and always come for spa day and and lunch with my friends as i love it here at Hull village. I decided to book a meal for my dad's birthday last Sunday for 6 of us as a supirse for him and what a supirse we had. We ordered 4 roast dinners and 1 child main and 1 main off the normal menu. My fathers meal and sons meal came out 35 mins before our roast dinners which we was not happy about as by the time they arrived my father had finished his dinner. When the carvery came we asked for all of them on plates and got them all on woodern boards. 3 beef dinners came out and my nephews dinner roast turkey didn't... He then had to wait another 10 mins for his dinner and another 5 for extra Gravey... They apologised and gave is a round of free drinks which didn't really cut it but we was grateful. The staff looked petrified and unsure of what to say or do and it was because of them not telling the kitchen 2 tables where put together and we had finished our starter everything where so bad. We then ordered deserts 2 hours later. We got a gluten free ice cream and 3 chocolate brownie and Icecream. 2 brownie came out but my sons Ice cream and my desert was missing so then we had to complain again. We could not beleive it. They then came back out 5 mins later after my mum and nephew finished there dessert to tell me they had ran out of brownie and they forgot to do the Icecream. I was fuming by this point as you can imagine. I decided to have the chocolate cake instead. When it finally came out it was frozen cold with cream not hot. i was gutted but i was that mad my dad's birthday was ruined i left it. They said sorry for the bad service and mess and wiped the bill which of course they had no other choice really as it was that bad they even began to laugh at some of there own team members. The whole experience was a disaster. Im suppose to book a meal for 8 in December for a girls night but now im not so sure. So disappointed."
Fish • Meat • Grill • British
"On Sunday evening, I visited the restaurant after booking a room at the hotel. Unfortunately, the restaurant was closed and we were directed to the Grill instead. However, at 7.30 pm, there were three large screens showing football with loud music playing, making it difficult to have a quiet meal and converse with friends. Despite this, we bought drinks and spoke to the manager, who was accommodating and attentive. The bar staff seemed inexperienced with the till system, but the manager ultimately resolved the noise issue by setting up a table in the lobby area. When checking in at 4.30 pm, the noise from the TVs in the lobby was overwhelming, prompting me to consider leaving immediately. A staff member helped with check-in by shouting over the noise. I would suggest separating the noisy bar area from the lobby to avoid losing customers in the future. Overall, the service provided by the manager was satisfactory, despite the initial challenges."
Bbq • Cafés • British • Burgers
"Not at the moment. Wait for the full refurb before going back. The staff didnt know if they were handling the bar menu or the grill menu. Ordering drinks at the bar, same 4 drinks, different prices depending on who served you. On the grill side 3 course Sunday lunch Starters was soup served from coffee pots in enamelled cups. Main was server on a wooden board, Desert was cookies or croissant. We had to order separate deserts from the bar menu (at extra cost) for one not to arrive at the table. (cost deducted from the bill) To be fair the food that was server was nice BUT!!!!! If I wanted a cup a soup I would have stayed at home. We ask for plates because how do you pour gravy on a wooden board? plus I don't like the taste of wood in my roast beef. Finally, cookies, croissant or a shot glass of cream with a bit of jam doesn't constitute dessert to me. Bring back the carvery! and plates!"
Meat • Cafés • Lunch • British
"I really enjoy the beautiful surroundings and the warm staff that make this place so inviting. If I lived closer, I would frequent it more often. However, living in Dartford, I only come occasionally. Keep up the great standards, well done!"
Grill • Hotels • Casual • British
"We booked under a deal which included two course and a glass of prosecco each. This was really good value and generally the food was good. However, the service was very poor. Initially they refused to give us the prosecco even though I had my booking confirmation on my phone which showed it included prosecco. They were very rude and unhelpful and I ended up having to leave my table to go to the reception for help. The reception staff were great and sorted the problem straight away. Even on my return when we were served the prosecco the staff were still very rude and did not apologise for the mistake."