Italian Style Sausage
Papa John's

Papa John's

148 West Marketgait, Dundee, United Kingdom

Pizza • Asiatic • Seafood • European


"absolutely terrible service. we ordered yesterday evening as a birthday contract for my son, after an hour waiting time we called to ask if everything was in order to say that they had not received our order. we had the proof of purchase, the money was taken from our account and we offered to send or even get into the load to show all this, but we say there was nothing they could do. they said we would have to contact the customer service for a refund (as we arrive at 3-5 working days) and if we wanted to eat our food, we would have to reorder and pay again. So no solution for the problems, just give us more money. we only received an email address to request a refund that we tell them we need to wait for up to 5 days for an answer. So not only my son and other children don't get his birthday contract (and also had to have a late evening meal) we are also the money for the order for up to 10 days, while we wait for contact and a refund. we were repeatedly told that there is nothing they could do as if we had not only paid for the order, and they did not have the ingredients there to make the food we had paid for. I called again to ask if there was a contact number for the customer service, as I felt the whole experience was completely unacceptable and the very rude staff quickly said that there was no number, there was nothing they could do, and I just had to wait the 10 days. this is not the first time that we had problems with the delivery and service of papa johns, but the personal has always been great before and the pizza was good so that we could just justify ourselves to go back, but it will be the last problem we have with them as I would never order again. the customer service was (and remains) terrible."

Papa Johns Bournemouth

Papa Johns Bournemouth

7 Holdenhurst Rd, Bournemouth, BH88EH, United Kingdom

Sushi • Pizza • Asiatic • European


"Having dined in this Restaurant on a previous visit to Bournemouth, I decided on a re-visit as I was very pleased with the service I received last time. Although it was mid evening, the Restaurant was practically empty, I was greeted by a polite young member of staff, shown to a table and drink order taken. On my previous visit, I spoke to the Chef Mr Ahmed who prepared a special dish for me. I asked if he was still the Chef, was told he was and would come out to see me. The greeting was very friendly as we renewed the acquaintance, he is a very warm and friendly character and keen to please customers. I asked if he could like before do a Naga for me as I enjoy hot curries, he apologised and said he didn't have Naga but would prepare me a very hot Vindaloo made with chillies I had on the last occasion; fish eye sometimes called Birds Eye chillies. I ordered a couple of pappadoms and received an additional complimentary one. My meal was then; curry, boiled rice and a plain Naan, the choice Mr Ahmed said was the best way to enjoy the meal as other rices have spices in which do not enhance the flavour of the sauce. As the Restaurant was quiet, although my meal took a little while, it was freshly made and absolutely spot on and thoroughly enjoyable. The total price, with drinks, was very reasonable and a complimentary cherry brandy was offered. Mr Ahmed came out from the kitchen as I was leaving and had a chat as he wanted to check that I was happy with my meal, I assured that I was , and thanked him again for the personal service. I have agreed with friends that the next time I am in Bournemouth we will go to the Bournemouth Tandoori."