Garlic Bread Garlic Bread
Zizzi - Kenilworth

Zizzi - Kenilworth

29 The Square Kenilworth, Warwickshire CV8 1EF, CV8 1HD, United Kingdom

Pizza • Kebab • Sushi • Cafés


"Went here for an impromptu meal for my birthday. The restaurant was empty 3 waiting staff and 2 chefs standing around. We were shown to our table and given a menu. We both have allergies and enquired about the contents of a couple of dishes, we asked if the meals contained onions, to which we were told they didn 't know the ingredients of the dishes. We asked them to check the chef and they didn 't know either. They said it 's all pre prepared and just shrugged. So we aim to order what could be best predicted not to contain onions. Cheesy garlic bread for instance , 10 mins later, I 'm served a dark coloured garlic bread. We try to find staff eventually we get someone to come over and ask what has been served, a cheese and balsamic onion garlic bread , and the manager stated I thought it was ' just you with the issue '. Honestly everything was too much bother, she was fed up when talking, huffing and thrusting a card machine at the end of the meal. No thank you nothing. Mistakes happen fine Mistakes with allergies can be fatal at least apologize. Customer service can go a long way to setting the scene. Dietary restrictions: Food is pre prepared and staff have little to no knowledge about the food they are serving. They didnt ask about allergies as per policy and when offered this information made to feel it was an us issue. They may be aware of common allergies I cannot comment) but beyond this they didn 't want to know. Wheelchair accessibility: There is only a step entry into the restaurant, so not accessible unless you could pull yourself up the step, the restaurant is quite roomy inside for maneuvering."

Dean Street Townhouse Restaurant

Dean Street Townhouse Restaurant

69-71 Dean St., Soho W1D 3SE, W1D 4PX, London, United Kingdom

Pasta • Pizza • Hotels • Italian


"I suggest that they avoid this restaurant unless they are happy to have stolen their personal belongings. I was sadly on a birthday party on this place. the signs did not look good when they ran out of champagne in the early Friday evening and knew that a birthday should be celebrated and also many of the weepings listed on their weeping list were not available. eating was nothing to write home, but since we were there to celebrate eating was secondary and so tolerable. However, the night took a significant downturn when standing up to leave, was discovered that my coat had disappeared. the waitress had hanged it next to the door on the other hand, and then pulled a curtain over the dumbbells, so that they were completely hidden from the diner's sight. I should point out that the dressing stand is right next to the inset and completely observing the fit. you would ask in hindsight, the wisdom of a businessman with years of experience, a coat rack at the front of the establishment on the busy soho road with a curtain that covers the view of personal things. this is a clear case of negligence on the part of the owner. Nevertheless, the personal seemed really worried about the disappearance and assured me that they would cover the cost of a replacement paint as a gesture of good will if the coat was not returned the next day. they also gave a taxi and I had no reason to doubt their integrity or promise for a resolution, and therefore they did not ask to call the police. I would have known how the owner wanted to address the matter that I would have called for the police to be contacted at that time. the ruthless owner and I had a hostile telephone conversation in which he was rude from the beginning obscene rude, seemed to mock my choice of the coat and said that he was surprised that someone would steal it because it wasn't designer(and accused me of being a bulliger, despite the fact that he had led the whole phone. he has constantly reluctant and ultimately denied the culpability, although he had admitted that he had seen the cctw and saw his waitress with my coat. in all my years to eat regularly, I had never disappeared a single object in a facility that has to do with a owner alone, who seems to fight with the concept of reasonable customer service. this is a low-class facility, but regardless of the fact that the guests should be able to dinate without considering their property disappearing. / there are many excellent restaurants in london where they can dine in fabulous environment without worrying about their personal belongings being stolen and I would strongly recommend to avoid this place in favor of one of the safer, more professional decisions!"