Lemon Sorbet Lemon Sorbet

A refreshing and tangy dessert made with fresh lemon juice, perfect for cleansing the palate.

Buca Di Beppo - Village Hotel Wirral

Buca Di Beppo - Village Hotel Wirral

Pool Lane Wirral, Merseyside CH62 4UE, CH62 4UA, Bromborough, United Kingdom

Sushi • Cafés • Pizza • Mexican


"We arrived as a family of four with no booking on a Sunday evening, the restaurant was fairly quiet, about 8 ish tables were taken, the gentleman at the entrance of the restaurant kindly ushered us to our table asking us for our drinks order...whilst we looked at menu, he told us a waitress would be serving us. We waited for an eternity for our drinks to arrive, what aggravated me when a couple arrived seated next to our table, took drinks order and they arrived before ours! We noticed another couple seated other side of us had finished their starter and waited a while for their plates to be removed. Our drinks arrived by our waitress with no people skills what so ever, we questioned her regarding steaks, she was unable to answer er, not sure, one is softer as to sirloin and rump. Again, restaurant was quiet but no sign of waitresses working' our meals arrived after another long wait, 3 of us ordered burgers, 1 with steak. 2 burgers were cold to eat along with the buns as if buns had just been taken out of fridge. As we waited a long time I begrudgingly ate with rustic' chips that were mildly warm again! I noticed couple who were there before us had left the majority of their meals (burgers again) and chips and left, no one cleared their table for at least 10 mins! Couple next to us who arrived after us had their order mixed up, lady ordered chicken/avocado salad, waitress took wrong meal away, I could clearly see the couple were both aggravated. We finished our not so great meal and again long wait for table to be cleared. Salad arrived on next table, lady complained there was no avocado in, after much deliberation we heard waitress say chef said no avocados left Gentleman in suit, I presume manager apologised offering her another meal, they also mentioned they had an extra long wait and wish to go elsewhere. We asked for the bill, bearing in mind when we arrived we informed gentleman we had 2 vouchers 2 for 1 so it'll be 2 transactions. The bill came as one transaction £98!!!!! No way our meal was worth that anyway! (we had no starter or dessert, 4 beers, 2 cokes, 1 jug of water So, again another long wait for bill to be rectified, we waited that long that we left table to wait for bill at till point, hence to say, leaving no tip! Absolutely disgraceful experience overall, that us and going by other diners we will not be returning!!! "

Zizzi - Kenilworth

Zizzi - Kenilworth

29 The Square Kenilworth, Warwickshire CV8 1EF, CV8 1HD, United Kingdom

Pizza • Kebab • Sushi • Cafés


"Went here for an impromptu meal for my birthday. The restaurant was empty 3 waiting staff and 2 chefs standing around. We were shown to our table and given a menu. We both have allergies and enquired about the contents of a couple of dishes, we asked if the meals contained onions, to which we were told they didn 't know the ingredients of the dishes. We asked them to check the chef and they didn 't know either. They said it 's all pre prepared and just shrugged. So we aim to order what could be best predicted not to contain onions. Cheesy garlic bread for instance , 10 mins later, I 'm served a dark coloured garlic bread. We try to find staff eventually we get someone to come over and ask what has been served, a cheese and balsamic onion garlic bread , and the manager stated I thought it was ' just you with the issue '. Honestly everything was too much bother, she was fed up when talking, huffing and thrusting a card machine at the end of the meal. No thank you nothing. Mistakes happen fine Mistakes with allergies can be fatal at least apologize. Customer service can go a long way to setting the scene. Dietary restrictions: Food is pre prepared and staff have little to no knowledge about the food they are serving. They didnt ask about allergies as per policy and when offered this information made to feel it was an us issue. They may be aware of common allergies I cannot comment) but beyond this they didn 't want to know. Wheelchair accessibility: There is only a step entry into the restaurant, so not accessible unless you could pull yourself up the step, the restaurant is quite roomy inside for maneuvering."

Carluccio's Colchester

Carluccio's Colchester

22b High Street, Colchester, United Kingdom

Cafés • Pasta • Coffee • Cheese


"Carluccios was my first dining experience out following I was impressed by the measures put in place by the team and how well these were adhered to. I felt completely at ease throughout my meal, staff wore face masks, tables were socially distanced, staff...were visibly washing their hands/using hand sanitiser throughout and the cleanliness of the restaurant was unmatched. It was reassuring to see these protocols in place during these uncertain times. The staff really went above and beyond to deliver the authentic Carluccio’s experience despite the current challenges! My experience was amazing from beginning until end. I was greeted by management at the door and by the wonderful bar team, Gemma and Emma, who made me feel welcomed with their friendly greetings as I shown to my table. I was then greeted by my amazing waitress Sasina, who is an absolute credit to the team! She was so friendly and bubbly, very attentive to our needs and delivered an overall wonderful experience! Our drinks order was taken promptly, we were asked if we had any allergies (very impressive and offered bread and olives to start off with. Once our drinks arrived, our food order was taken quickly without any hassle. Sasina suggested the lasagna for my main with a side of the garlic and rosemary roast potatoes. Her suggestions were superb! Sasina was also very mindful of the fact my guest was a vegetarian, making sure to point out all the vegetarian options (and even went out of her way to get some vegetarian Parmesan cheese Our food came promptly and cannot be faulted. It tasted incredible (big thanks to the amazing chefs We had the garlic focaccia with cheese, tomato bruschetta and calamari to start which was delicious. The calamari is the best I have ever had! And for mains, we had the lasagna and the spinach and ricotta ravioli (which the lovely Sasina was able to change the usual sauce to a tomato one with a side of garlic and rosemary roast potatoes. Our meal was phenomenal and the service was even better! My mother and I will be returning to dine with the amazing team at Carluccios without a doubt! Overall, the restaurant had a lovely, welcoming ambiance. All of the staff were smiley and friendly and all made a point of saying goodbye to us as we left the restaurant. I look forward to coming back and trying more of the mouth-watering new menu! Thank you all for a terrific experience!"