Merguez Merguez
Berber & Q

Berber & Q

East London, 338 Acton Mews, United Kingdom

Grill • Drinks • Chicken • Ice Cream


"normally I write no bad criticism, I am definitiw not a grief and not hard to be satisfied as I have worked in the hospitality industry most of my life and I always know how to close an eye on small dinge and flaws. I. and my partner booked a table for brunch and we were so impressed by the Eastern European food card and the atmosphere was very asking. we have received 2 massive bowls of foods that would not fit on the table and the waitress expected us to do something about it, as it is obvious that it would not fit on a small table, we pulled the drinks on the next table and that is okay still very happy and not let the details go. while we start eating, we realize that every tablet 2 of every plate is obviously because we then only eat 1 of the tablet, we approached the waitress who explains that we did not order for 2 for 4 and so we will not only pay extra £28 on the bill for someone mistakes, but also much food is wasted so that we have to pack this for the withdrawal. the answer was totally repulsive and sadly she had no idea what we said and took both dishes just off to pack herself to take away. no apologies no apprehension when she realized that she ordered twice the whole brunch that we take him away so it is not wasted. this is a-shame, because eating was excellent and turned all the exciting experience into disgust and disappointment. I really think only half the basic knowledge of the menu that we learn in a few minutes by being necessary to avoid these misunderstandings and errors, because the general atmosphere and quality of food really corresponds to the standards."