Mozzarella Arancini
Zizzi

Zizzi

57 High Street, Winchester, SO239BL, SO23 9BZ, United Kingdom

Pizza • Cafés • Seafood • Italian


"Poor service, slow and careless. We went there for dinner whilst visiting the Christmas markets. As we walked in we were seated quick which was nice, but then seemingly forgotten about as we never saw that particular waiter again and didn’t get the chance to order a drink with him. 15 minutes went by and someone finally came over and asked if we’re ready to order food and we asked to order a drink first. We ordered our drinks and then waited another 15 minutes for them to arrive, in the meantime the waiter came back to take our food order. When the drinks arrived they were fine but they took way too long to arrive, and my beer glass was dirty but I just drank out the bottle. The starters arrived and mine was very nice, great food, except my partner was given the wrong starter instead of what she ordered. They corrected it but she only got to start eating when I’d finished my starter, or it would have gone cold. They seemed to forget about us again, never once came over to ask if everything was okay, and never gave us any cutlery either so we had to go find some ourselves from another table. It’s at that point you start to realise the service is slow and not good, and it’s not going to be a good experience. After we had both finished, no waiter came over to us to clear our table, ask how it was etc, nothing. Around 15 minutes after that our mains arrive still with dirty plates on our table, so they had to awkwardly put our food down and pick up the plates. Then even the table next to us spoke to us and said how they had been waiting ages for their food, and it was just such slow service since they’d arrived. They weren’t having a good time either. The mains were great, good food and tasty which was a relief to know that at least the chefs cared about their jobs as the waiters didn’t. Again not one person came back to check if our meal was okay or we needed anything. We were never again offered any more drinks apart from the start where we asked to order them. You couldn’t feel less welcome if you tried. 20 minutes had gone by and no one had cleared our plates still, it was just awful and so slow. It got to a point where I was trying to wave to the waiters to come over and that failed so I had to go up to one and ask them to clear our table and if we can have our desserts yet. Then she came over and took our plates away (after we literally had to ask her). Again didn’t ask at all how the food was, or if we needed any other drinks, despite our glasses being empty. Our desserts came and they were nice again, except my partners had a hair in it. So that was ruined. The whole experience which could have been lovely was just made awful by slow service and waiters/waitresses who don’t care about their jobs or customers and make no effort for the most simple customer service skills. The table next to us then were trying to pay their bill and found they had 2 extra random drinks on their bill which they hadn’t ordered and it seemed difficult for them to explain to the staff they they didn’t order those drinks and didn’t want to pay for them. Again, no one bothered to come over and ask how our desserts were, if everything was okay, if we would like a drink etc, you can just tell they couldn’t care less about you and were more interested in chatting to each other. Trying to get their attention was impossible. We sat there for 15 minutes after finishing our desserts with no attention or service from them, and so we just wanted to pay and leave. But again it was impossible to get the attention of the waitresses. So we started putting on our coats and getting ready etc to give them a hint, and then finally a girl came over and just said ‘have you paid yet?’ With not a care in the world that we STILL had dirty plates on the table not cleared etc. we quickly paid, said no to adding a tip which they clearly didn’t deserve, and left. It just puts a bad taste in your mouth. We picked Zizzi as we like it where we live, yet we’re completely let down by the staff who couldn’t care less about customers or serving and have no customer service skills whatsoever, and can’t be bothered to do the bare minimum to make people feel welcome and make them enjoy their time. An evening which was supposed to be so nice was just ruined by going to this restaurant, and had I seen the other reviews before hand I never would have gone to. Such a shame, just disappointing and won’t ever be going back or recommending."

Valeroso Lounge

Valeroso Lounge

4 Saint Stephen's, BA14 8TQ, Wiltshire, United Kingdom

Kebab • Pizza • Tapas • Fast Food


"We arrived at about 3.30 pm on a Sunday, it is known to be very busy on Sundays, but my partner who is Autistic is happy enough to sit in this place, because the seats are well spaced apart from each table, and this helps his Claustrophobia problems and the lighting is yellow rather than white, it has a good ambiance feel inside. A really high ceiling with lanterns and Ikea lighting. It's a lovely place to grab a bite to eat and relax. the bar is particularly good and the service is as quick as they can work, which is pretty slick! I had a mocktail and they do some amazing drinks and an all-day breakfast, which is a good size at a reasonable price. My partner plummeted for the Burger and again, it all came out well presented, service with a smile. They also come around later to ask you if everything is ok and offer to top up drinks. The setup is, to find a table or be seated at busy times, the menus are on the table, you choose what you want and take the table number with you to the Bar, so you can place an order and pay for it immediately, there are no tabs left open in this place. The Bar with snacks and meals is run mainly by students and young people. But the service is excellent and nothing is too much trouble. As we don't live in the area anymore, we don't frequent this place, but I found it on a whim one day, looking for somewhere to sit and get a drink, and wandered in. It is in St Stephens Place, in Trowbridge. It is a complex of the Odeon Cinema and a number of different cuisine restaurants and bars. In the summer months, there is seating outside, but this is very numbered. Beware that pets are allowed in this place, so you may end up sitting with a dog nearby. It is your choice to use the Lounge, but all Dogs must be kept on a lead at all times and also kept quiet. Prices for food are competitive, there is a lot of Mexican food on the menu and they can be very hot! Drinks are a little pricier, it doubles up as a wine bar in the evening and other alcoholic beverages."

Zizzi

Zizzi

10 Charles Street, BD1 1EJ, Bradford, United Kingdom

Pizza • Pasta • Vegan • Italian


"I fell into this oasis of calm and culinary delight after a hectic day at the Bradford Literature Festival and badly needing rest and refreshment. It did not disappoint. The restaurant has a tucked-away feel about it, despite being in the city centre shopping area, and is pleasantly different from the plethora of fast food outlets. You could book here for a special meal out, but I just dropped in early without having booked. The decor is simple outdoor-indoor, with just a slightly rustic feel, very clean and quite spacious for somewhere that is not huge. It has an intimate, private feel about it. The staff were amazing! (Special thanks to Laura, who put up with all my questions and chatter. Lovely friendly, patient, helpful and cheerful service throughout. That alone will make me return very soon. (PS I already have! The food I had was absolutely fine throughout. Free nibbles were first brought in a bowl, while my pizza was being prepared. (Margherita, with artichokes! I try to eat vegan/veggie as much as possible. Zizzi does cater for gluten-free diets as well. Because I have a singular sweet tooth, I ordered a Twisted Affogato for dessert. 3 x vanilla ice cream, amaretti biscuits, a shot of Aluna coffee liqueur and an espresso included. The liqueur was so lovely, I ordered another to accompany my coffee, which I upgraded to a latte. So it's an all-round heartfelt recommendation from this diner!"

Desco Lounge

Desco Lounge

Unit 9, Parkgate Shopping Center, Birmingham, United Kingdom, B90 3AX

Steak • Tapas • Coffee • Chicken


"Me and my friends have been coming to Desco lounge for a while now but I can truthfully say this will be the last time that we visit. We ordered 2 lounge breakfast, whilst the drinks arrived promptly we had to wait a fair while for our food. When it arrived the bacon was burnt and the beans were cold. I went to the bar to speak to one of the servers as none had bothered to come and check back our food and were clearly far too busy on a Monday afternoon to accommodate us. The portion size difference was crazy aswell considering we had the same meal! We wanted to order some extra beans and toast so we asked one of the ‘waitresses’ if we could order with her, she answered very abruptly we don’t do table service. And were told we have to go to the bar or order online. It was as if we were being a pain asking her these questions. As we were waiting for our fresh beans our food was getting cold so once it had been 10 minutes since we had ordered the beans I asked the same server how long they would be she replied ‘you haven’t been waiting 10 minutes’ so I showed her the proof on my order. She walked away as I was still speaking with her and a few minutes later returned with my food. I wouldn’t even understand this behaviour if she was new as she was so rude to us, as if she forgot we were the guests. The worst thing is when you order online it asks if you would like to tip! The cheek of it!"