Mozzarella Arancini
Zizzi

Zizzi

10 Charles Street, BD1 1EJ, Bradford, United Kingdom

Pizza • Pasta • Vegan • Italian


"If you want a good dinner Stay clear of zizi I took my wife there at Bradford one I ordered carbonara my partner ordered mushroom spinach thing lol mine was very very salty and stuck together like it was microwaved pick up in fork in 1 go absolutely disgusting then my partners was like a plate of slime then they brought our garlic bread after dinner was finnished asked them 3 times was told we have a problem in kitchen so we ate our garlic bread with our desert then they had a nerve to ask for a tip On top of that I complained to them and got an email back from there senior operation manager said sorry but there all new and we’re training them lol they don’t tell there customers that and still charge £16 for that carbonara he then offered me £30 voucher and when I refused because I said I spent £68 on the meal which means with that voucher I’d spend another £40 I wasn’t willing to go back there and put more money in there till There lucky I paid at all I then told them about a really good experience I had at there rival company whilst in Edinburgh at gustos and they were cheaper it was absolutely amazing they didn’t like me mentioning that even though I was trying to help them by letting them know how good it was there for less money they should take constructive criticism ignored me after so I’m now reviewing everywhere I can do Hopefully no one else gets stung like that check trustpilot before booking here wish I had done that before I did there rating is very poor only 28/100 percent were satisfied with 5 star review terrible company Also that’s supposed to be an adult portion size lmao"

Desco Lounge

Desco Lounge

Unit 9, Parkgate Shopping Center, Birmingham, United Kingdom, B90 3AX

Steak • Tapas • Coffee • Chicken


"I would NOT recommend going to the Desco Lounge in Shirley unless you like to pay to be sworn at and be treated with aggression by the serving staff which is condoned by management. Terrible evening went to meet our friend who is back in the UK after moving to Spain. Employee/server, Jack pictured above, swore at my husband calling him a p k because he asked if he could sit at the sofa area as you come in. The incident was reported to the General Manager (GM) Rob, who agreed that the behaviour was unacceptable and inappropriate. Rob refused to provide surnames claiming it is not company policy. However, Jack came to our table following our discussion with Rob and was verbally was aggressive towards me and my husband following the initial report to the GM. When this additional incident was reported to Rob the GM he said he would talk to Jack after his shift indicating that he condones Jack’s behaviour and was happy to treat the remaining customers in this manner. This behaviour is appalling, inappropriate and unacceptable! Jack and Rob need to be made aware that paying customers pay their salary too. Jack needs to find a job that is not customer facing or undergo comprehensive training and Rob also needs to undergo people management training and customer service training. I have never been so insulted! We are Shirley residents have been patrons of the Desco Lounge since it opened. In all the years we have visited the Desco Lounge we have never been spoken to in this disgusting manner or been subject to aggressive and threatening behaviour by the staff. The standard of service has deteriorated drastically since the new team have been working in situ. As Rob, the GM, was totally ineffective at dealing with the situation and ensuring our safety, our party of 6 chose to leave the restaurant with our daughter leaving in tears. This incident will be reported to Rob’s manager, Vesele again no surname provided."

Grupo Lounge

Grupo Lounge

The Grupo Lounge 8 Canford Ln, Bristol, BS9 3DH, Bristol, City of, United Kingdom

Cafe • Vegan • Western • Vegetarian


"I have been frequenting the Grupo Lounge for many years, in fact I used to go there when it was a Blockbuster! What always appealed was the relaxed atmosphere and the quality staff that up until covid really were excellent! Sadly these days it seems to be a shadow of its former self! They have kept the same licensing hours but I can only assume they only pay staff till 11 these days because when it comes to closing they are (frankly) very rude! I 'm sorry to say but as a regular you can tell there are problems as you never see the same bar staff twice which frankly is very telling! Tonight for example I have ordered a drink when the bar shut at 11 'o clock then by 11:10 have had a member of staff tell me that I have to walk home with my pint in a plastic cup?! It wouldn 't be so bad but in doing so he told me it was because of 'their license ' clearly showing a complete lack of knowledge as all their license says is about when they can sell drinks until! Here 's an idea, if you want people to leave by 11:10 maybe don 't sell them a full pint right up until 11pm?! All I read about pubs online is woeful tails about how pubs are going out of business, well guess what this is why! Make a choice, either close early (10:45pm) and don 't make it about the money or accept that people need time to drink a pint of alcohol and serve till 11pm with kicking out being 11:30 (which it always had been for years before)! It wouldn 't have been so bad but some random new starter on the bar then said we were being rude for (calmly) pointing out their misunderstanding around licensing laws! As a local this was always one of my favourite bars but as a local I can safely say that if they don 't sort out their customer service they will no longer have any customers to rudely kick out!"