"Goto Branded or The Giggling Squid instead Avoid Bills at all costs. We went for a meal having booked a table last Monday as we had family over from Australia. We were greeted and taken to our table where our waitress told me there were some menu items that were unavailable due to delivery issues, I was told that to save her having to tell the group she would tell me and I could tell everyone. The first red flag. We were given menus containing starters, mains and desserts, having seen desserts we wanted, we decided to have main courses and desserts rather than starters and mains. We ordered drinks next, some of the party had asked for large bottles of peroni, we were told that again due to a delivery issue they only had one, so the other guests would be given two small bottles for the same cost. We ate our main courses and were then presented with dessert menus and asked if we would like more drinks. Firstly the dessert menus were completely different to the ones we had seen initially and no longer offered our preferred options, we were told that the menus had changed (something we should have been told when we arrived) and that the desserts we had seen on the original menu were no longer available. Again, delivery issues were blamed for the new main menus not having arrived, despite having new dessert only menus? Secondly, we were told that on the second round of drinks that we would be charged for 8 small bottles rather than 4 large bottles. We asked for the manager to come and speak to us about these issues, he arrived at the table, his shirt half untucked and sar astically announced How can I help . He then argued with us regarding the menus, stating that the menu had changed and there was nothing that could be done, when asked if he thinks we should 've been told when we arrived he said yes, but the new menus havent arrived, hardly the point. He also told us that the second round of drinks had to be paid for and that he had authorised the reduction on the first round, this was a lie. The waitress told us at the table when we first ordered them, she did not leave to speak to him, so she couldnt possibly of asked his permission. The manager is arrogant, very unsympathetic and seems to have a God complex because he 's in charge . Simple steps could 've been taken to ensure that we returned again but the unwillingness to help, the lack of empathy and arrogance shown by the manager mean that I will not only never return, but also encourage others not to waste their time or money."
