Paloma Paloma

A refreshing cocktail with tequila, grapefruit soda, and lime, served over ice and garnished with a lime wedge.

The Berliner

The Berliner

1-3 Lower Garfield Street, Belfast I-BT1 1FP, United Kingdom

Pub • Pubs • Kebab • Irish


"Arrived to the Berliner having booked a table via their Facebook page as earlier that day when ringing the establishment we were put on hold and they never returned to the phone, we thought “that’s fine they’ve forgot to return to the phone, they’re probably very busy”. So we arrived at 5pm our booking time and the bar was crowded, nothing unusual, but we managed to find our table with my name reserved on top by squeezing through the crowds of people, we were not greeted by a member of staff upon arrival, nor brought to our table, we found it ourselves and sat down, waited a few minutes for any staff to walk by to call them and let them know we’d shown ourselves to our table and that we needed menus but no staff was in sight, my partner then went up to the bar to ask for food menus as we had a show to go see at 6:30pm as we needed to order more or less straight away, there were 2 bar men on and none of them were able to even hear my partner call on them for food menus, whilst this was happening I was waiting at our table when a young couple and 2 older men stood at our table with their drinks and talked and socialised when we were essentially trying to have a nice dinner date before the show, there was no privacy at all, thank god it wasn’t our first date! Needless to say we got up and left without any member of staff knowing we had even showed up to our booking, we managed to get a table round the corner at Northern Whig, my first time there and it was lovely, and we made it in time for our show, so yes I’m sure the food at the Berliner is lovely but wouldn’t know as the service was absolutely shocking, and on a last note, yes I tried to contact the Berliner afterwards to give them this information but again I couldn’t even get in contact with them to make a complaint, unfortunately I won’t be trying again anytime soon!"

Lemoni

Lemoni

Unit 1 Riverside Level The Oracle CentreBerkshire RG1 2AG, Reading, United Kingdom

Greek • Grill • Coffee • European


"OpenTable dining cheques beware!Earlier this week I made a reservation through the Opentable website at the restaurant and clearly stated that I intended to use a OpenTable dining cheque. At no point was I contacted beforehand to say this was not accepted at Lemoni. Upon arrival at the restaurant, an employee also confirmed the fact that I had a dining cheque and I offered to show it to her but she said it wasn't necessary and proceeded to seat us inside. It was only after discussing menu options, ordering our food with the waiter and then waiting for our food to arrive when another employee asked to see the dining cheque. He returned to say the manager wasn't able to accept it, even after I pointed out the cheque says "Redeemable at any UK restaurant bookable on OpenTable" and we were never told this beforehand, despite multiple opportunities to do so. As one can imagine, we were put in an awkward and potentially embarrassing situation as we had already ordered food with the dining cheque in mind. To avoid causing a scene and making things worse, I reluctantly obliged and we ended up having to pay the full amount with no effort on the part of the restaurant to take any further actions.I feel the situation could have been handled much better and there had clearly been a breakdown of communication somewhere. Thankfully we were able to pay the full cost with other means but this may not always be the case with other customers and the experience has unfortunately soured my impression of the place for any future visits, making it hard to recommend"