Pan Fried Hake
Heddon Street Kitchen

Heddon Street Kitchen

3-9 Heddon St, Mayfair W1B 4BE, W1B 4BS, London, United Kingdom

Meat • Cheese • Cocktail • Modern Cuisine


"The problem with having an eponymous restaurant Mr. Ramsey is that when your staff mistreats its customers, it reflects poorly on you. The horrible service would have been comical had we not been celebrating a birthday and career accomplishment. The waiter rudely chastised us for not listening when he asked who wanted sparkling water and who wanted still, seemingly having complete amnesia from our order just 5 mins earlier. When we casually shuffled the waters to the right person, he offered, unsolicited, it is not my fault you received the wrong waters, you weren 't listening. Our jaws hit the table. Later, we attempted to smooth over Watergate by explaining that we could not hear him in the loud restaurant (he seemed to only mouth his words instead of vocalize them). He responded you can 't expect me to raise my voice. Why yes, that 's exactly what we expected. We ordered burgers (two medium rare and one medium well) and fish and chips. After we said medium rare, he seemed to mouth the words medium well but we couldn 't actually hear him, he was still mouthing words and our lip reading skills were not up to task. Oddly, our food arrived less than a minute after we placed our order and when we inquired of the food runner which were medium rare, he responded, with condescension that they were all medium well and the restaurant was not licensed to serve meat any other way. What a surprise. The bottoms of the buns were complet lt soggy, indicating that they had been prepared long before we ordered them. Had it just been bad food, we might not have sworn off future visits to your restaurants. However, the fact that the staff felt unapologetically entitled to berate us is something that we can 't get past. That behavior comes from the top. Badly done Mr. Ramsey. Badly done indeed."

The Library Bar and Grill

The Library Bar and Grill

4a Guildhall Hill Norwich, Norfolk NR2 1JH, United Kingdom

Cafés • Seafood • British • Fast Food


"At six and three quarters, being the oldest person in the room affords a certain air of esteem. One can look down on one’s peers with lofty arrogance informed by world-weary experience. *Tch* and *tut*, my little rugrat friends, what little you know of the world! Kathryn White asked me to sit next to her in assembly yesterday, and I said, like, no way lady! Dude, I’m a P-L-A-Y-A, and ain’t no crazy ho gonna cramp my style – HELL NO!At thirty-three (minus one day), the same does not hold true. First of all, sitting next to Kathryn White does *not* mean I’m going to marry her. Second, propping up the bar at the Mustard Lounge, I fear I may well be old enough to have fathered some of the punters. Third, it’s way past my bedtime.Come the morning, I am not feeling sprightly. By the grace of God, however, I’m not hungover, as such, and can at least mooch into town without too much ado.I’ve been meaning to eat at The Library for a while, but have never managed to arrive in time for lunch. Today, however, I can sit there, warm and fuzzy with smugness, if a little woozy from sleep deprivation and the really high ceiling.The fish options look good, but for reasons self-evident to anyone but vegetarians and teetotallers, the curative properties of the lah-di-dah fry-up seem more appropriate. We both order the hand-cut chips, thick-cut bacon and fried egg: it is triumphant, standing us in good stead for another night of acting half our age.The combination of book-lined shelves and purple décor make the place an ideal location for nerdy goths. Nerdy nerds, however, will despair at the filing of said books, which have been lined up with wanton disregard for any established classification system, happily marrying Bruce Lee with crochet and motor racing with Middlemarch.Such irregularity was echoed in the friendly, if erratic service, and the disappointing dessert. The espresso mousse was relatively feeble, with texture like bread in a swimming pool and a flavour more in line with Revels than tiramisu; frankly, I was more excited by my subsequent trip to the toilet.This not to damn the dish unfairly, however, as The Library’s exquisite toilets are perfect for restroom aficionados, and are surely shortlisted among the finest in Norwich."