Highcliff Grill - Menu

Later booked, but they were very accommodating for me and my partner. Service was excellent and has not visited us to finish our meal as we have previously experienced in other restaurants.

We ate from the Dorset menu, mackerel from Chesil Beach and the fresh Pollock were delightful. The flavours were super, the fish really fresh. Super puddings to finish. Worth every penny. Service was super.

The dining room at the hotel was satisfactory, but lacking in ambiance due to its large size. The Rump Steak, beef burger, and sea bass special were all well-prepared and delicious. The service was attentive and friendly.

I booked a table for dinner online, when we arrived we were told we didn't have a booking but were squeezed in. We ordered a bottle of wine and were given some bread, we ordered our food which after eventually arrived over an hour later dry and overcooked. Terrible food and awful service, would definitely not go back.

The restaurant 'lost ' our booking and tried to palm us off with an inferior table despite my advance request for one with a view. To be fair, every effort was made to solve the problem once I made it clear that I wasn 't just making a noise to get a better table. Unfortunately, though, the overall standard of service at the hotel restaurants remains utterly unacceptable.

My husband and I were staying at the hotel, so booked a table in the restaurant. On arrival we were show to a central room table although I had asked for a window table and one remained empty the entire time we were there! The restaurant was busy with several large groups and these seemed to delay service. The starter and dessert we very good, but I felt the steak let them down as a main course, not the best I have had and I asked for medium and it was definitely rare. It also felt that tap water was rationed as our glasses were only filled to one third each time we requested a refill. The staff were trying but over run by the groups.

We stayed as guests at the Marriott Hotel and were looking forward to eating at this restaurant. Friday night 10th April was relatively quiet approx. 15 diners in total. The decor was uninspired and looked dated. No music so lacked ambience despite nice view over sea. Experience let down by poorly trained waiters (fingers on plate/sauce, no charm/welcome, etc. we felt they all preferred to have the night off. We picked the set menu but what a mistake felt like the food had been prepared in advance by a chef who was catering for the 'coach party crowd ' (tasteless/overcooked . With a bit of passion, a face lift, and cookery skills this restaurant could be so much better... avoid until then...

Whilst we had a relatively nice meal at the Highcliff Grill in Bournemouth, I ordered Steak Medium Rare, and it turned up medium to well done, and when our starters came out they were initially taken to the wrong table, then back to the kitchen before coming to us a couple of minutes later which mean't my starter was just warm, although still nice. When ordering a Dessert I liked the sound of the Chocolate Pudding with Cherry Compote, on ordering it they said it takes 30 minutes to prepare, this is not mentioned on the menu, if they did this I could have ordered same time as my main so it then could have been ready to serve. Our Waiter was on his first day and this was obvious by a number of...

At the bar, drinks were being poured and the girl mentioned that the cocktail would take a while to be brought to the table. There were a total of 9 people in the bar/lounge area with three servers. After 15 minutes, I noticed the bartender folding napkins and asked for the cocktail. He gestured towards the bar where the girl had been standing before serving other customers. The bartender seemed disinterested and gave me a look as if to say, "How dare you ask?" In the restaurant, which had 5 dining tables, my daughter requested a Hendrick's gin and tonic but the server had never heard of it. She suggested a Bombay Sapphire instead, but they were out of that too. My wife asked for black peppe...