Pan Fried Hake
Heddon Street Kitchen

Heddon Street Kitchen

3-9 Heddon St, Mayfair W1B 4BE, W1B 4BS, London, United Kingdom

Meat • Cheese • Cocktail • Modern Cuisine


"Our experience here last week was OK but not as wonderful as it usually is. I've been to a few Gordon Ramsay restaurants before, including the Bread Street Kitchen location, and we've always had great food and great service, but this time wasn't especially good. There were 3 of us altogether, although my husband ended up being 30 minutes late my apologies for this! At the same time though, we arrived at 5pm and to start, the service was very good. It wasn't particularly busy on the patio so we decided to sit there. At 5:20, my husband messaged me to say he was close by so I ordered his drink and some appetizers. He arrived just after 5:30 and we still hadn't received the drink, although the appetizers were there. No one came over to even ask if my husband wanted a drink after this and he didn't receive it until almost 5:50. After this, we ordered our mains the food overall was absolutely fantastic though. Burgers were amazing, pork was delicious and the side mac and cheese was great. My husband ordered creamy mashed potatoes on the side though which were very hard and not very nice so that was dissapointing, but management were very good at taking this off the bill so I also can't fault them for that! Our experience is usually amazing at the Ramsay restaurants so it was just slightly off putting at the speed of service this time but the food definitely made up for it."

The Library Bar and Grill

The Library Bar and Grill

4a Guildhall Hill Norwich, Norfolk NR2 1JH, United Kingdom

Steak • Mexican • British • Vegetarian


"At six and three quarters, being the oldest person in the room affords a certain air of esteem. One can look down on one’s peers with lofty arrogance informed by world-weary experience. *Tch* and *tut*, my little rugrat friends, what little you know of the world! Kathryn White asked me to sit next to her in assembly yesterday, and I said, like, no way lady! Dude, I’m a P-L-A-Y-A, and ain’t no crazy ho gonna cramp my style – HELL NO!At thirty-three (minus one day), the same does not hold true. First of all, sitting next to Kathryn White does *not* mean I’m going to marry her. Second, propping up the bar at the Mustard Lounge, I fear I may well be old enough to have fathered some of the punters. Third, it’s way past my bedtime.Come the morning, I am not feeling sprightly. By the grace of God, however, I’m not hungover, as such, and can at least mooch into town without too much ado.I’ve been meaning to eat at The Library for a while, but have never managed to arrive in time for lunch. Today, however, I can sit there, warm and fuzzy with smugness, if a little woozy from sleep deprivation and the really high ceiling.The fish options look good, but for reasons self-evident to anyone but vegetarians and teetotallers, the curative properties of the lah-di-dah fry-up seem more appropriate. We both order the hand-cut chips, thick-cut bacon and fried egg: it is triumphant, standing us in good stead for another night of acting half our age.The combination of book-lined shelves and purple décor make the place an ideal location for nerdy goths. Nerdy nerds, however, will despair at the filing of said books, which have been lined up with wanton disregard for any established classification system, happily marrying Bruce Lee with crochet and motor racing with Middlemarch.Such irregularity was echoed in the friendly, if erratic service, and the disappointing dessert. The espresso mousse was relatively feeble, with texture like bread in a swimming pool and a flavour more in line with Revels than tiramisu; frankly, I was more excited by my subsequent trip to the toilet.This not to damn the dish unfairly, however, as The Library’s exquisite toilets are perfect for restroom aficionados, and are surely shortlisted among the finest in Norwich."

The Stamford Public House

The Stamford Public House

The Firs, WA14 2TG, Trafford, United Kingdom

Pub • Vegan • British • Vegetarian


"Considering your post what a shame that your manager chose to shame my girlfriend and I on a recent visit for a meal because we are exempt from wearing masks. On two occasions we told staff we were exempt and had it shouted across the establishment that we need to have a mask on as we waited to be seated. Also then for a member of staff to ask us to wait whilst they ask their manager if we are able to be allowed in. Upon being seated the manager, who I have to add has been great on previous recent visits and always welcoming and friendly, then came over and again asked why we didn 't have masks on and that we needed letters as PROOF and that anyone can claim to be exempt . This was done with zero discretion and in front of other customers. There is no legal obligation to provide proof and that is on the official government website, my girlfriend checked this after the manager walked away. We both felt totally embarrassed to have been asked further in front of other customers and to have to be told we have to provide proof of our exemption. The dealing of the whole situation was disgusting and to be spoken to in such a manner for having an exemption. My girlfriend felt we should have said something after the meal but we chose not to. I fully understand this year is a testing time for everyone and especially the hospitality trade at the moment with curfews also but of all days please show some understanding and awareness that people have good reason to be exempt from wearing a mask and beyond a visible reason. I just hope you are more welcome to future customers regarding the wearing of masks and don 't choose to belittle and shame them in front of other customers. There are several reasons for being exempt of wearing a mask, one being them causing distress and anxiety, with relevance to today and your post, so I hope you can please show more understanding in future."

Sophie's @ The Dean Dublin

Sophie's @ The Dean Dublin

33 Harcourt Street Dublin, Co. Dublin D02 DW67, D01 KF84, United Kingdom

Cafés • Pizza • Irish • Italian


"I don’t recommend coming here unless you plan on partying all night. Myself and my partner came for a 1 night staycation on Valentine’s Day. When we arrived we were blown away by the customer service at the front desk and the interiors in the room. When we came back to the room for the night, there was a lot of noise in the hotel from around 9pm onwards. We didn’t mind this at first as it was still quite early in the evening. We were woken up from 3am-7.30am as there was people slamming doors in the hallway, talking very loudly and playing music in the rooms next to us. We were shocked how management could allow this. It sounded like there was 6 people or more in the room next to us drinking and playing music. We came to the dean for a relaxing night away but unfortunately we came home exhausted . We understood when we booked the hotel that there was nightclubs nearby but the issue wasn’t the outside noise it was the noise inside which was insanely loud. I mentioned this at the front desk when we were checking out and they seemed shocked and said they do walks of the hallways during the night but the noise was so loud I didn’t understand how they couldn’t have heard it. They offered to compensate us with brunch in Sophie’s rooftop which we appreciated but we turned down as we wanted to leave. Overall, lovely interiors and customer service but it is definitely more of a partying hotel than a relaxing quiet one. Unfortunately we won’t be back."

Highcliff Grill

Highcliff Grill

79 Saint Michael's Road, Bournemouth BH2 5DR, United Kingdom

Fish • Wine • Grill • Steak


"At the bar, drinks were being served, but the cocktails took longer to arrive. The bartender informed me that they would be brought to the table. There were only nine people in the bar/lounge area, three of whom were men. After waiting for 15 minutes, I noticed some foldable napkins and asked for the cocktail. The bartender pointed to the bar where a server was busy with other patrons. It was quite odd, as he seemed completely uninterested and looked at me as if to say, "How dare you ask?" In the restaurant, which had about five tables occupied, my daughter ordered a gin and tonic with Hendrick’s gin. The server returned and said they didn’t have it, so we agreed on Bombay Sapphire instead. After the server came back again, she informed us that they were out of Bombay Sapphire as well. On her third visit, she regretfully said they had completely run out of gin. My wife requested black pepper, but the waitress mentioned they only had white pepper available in a shaker on the table. Halfway through our meal, we saw the restaurant manager rushing by and asked about the black pepper. She assured us she would get some. Eventually, after 80% of our meal was finished, a server finally brought a pepper pot to our table. She explained it took so long because they hadn’t realized how to open it. To our surprise, my wife showed her that it was actually a pepper grinder! Despite the good food and friendly service, it was clear that the staff lacked proper training. This experience at the Marriott Highcliff Hotel in Bournemouth did not reflect well on the Marriott brand. The atmosphere felt poorly managed, and no one seemed responsible or genuinely interested in providing good service. It was a rather strange experience overall."