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Black Horse

Black Horse

Windmill Rd Fulmer, Buckinghamshire SL3 6HD, South Bucks, United Kingdom

Pubs • Cafés • Seafood • Mexican


"This was without a doubt the worst dining experience that I have had in many years. Upon arrival we were seated in the dining room which was very quiet with only one other table occupied. We then waited minutes before we were offered a drink. Thirty minutes in our food order was taken, at which point we were told there was no steak'. There were six main courses on the menu, two of which were steak which all three of us had intended to order. Unabashed we ordered two soups and a gravlax starter, were were then told that there was no gas working in the kitchen and that some of our food would have to be prepared in the adjacent farm shop Our starters were OK' at best. When our main courses arrived they were.. Fish Chips, tepid and dry. An over cooked, barely warm burger and a plate of the most unappetising, inedible muck I have ever been given. Ham, egg and chips. I didn't try the ham or the chips, as the eggs were ice cold and rock solid (I was later told that they had had to be cooked in the oven as there was, yes, no gas). Why a restaurant would operate in this way I have no idea. If you don't have the facility to cook, stop seating people in your restaurant and trying to wing it' I returned the food and asked for the bill. When it arrived the H, E C had been taken off, this was the only concession that was made. The waiting staff were very apologetic, the person whom I assumed was the manager, not so much. She seemed genuinely put out that we were unhappy! We received our starters an hour after we were seated and our mains minutes later. I said I would not pay for the main courses as the whole thing was a fiasco which was met with the retort you ate the burger I said that if the mains weren't taken off of the bill I wouldn't pay anything and so they were grudgingly removed This pub/restaurant is far from cheap, but I have eaten a there lot. The food is usually good, sometimes very good, but this was unacceptable in every way"

The Forest

The Forest

25 Station Approach, Solihull, United Kingdom

Soup • Steak • Pizza • Cheese


"our last group visited this year, and the chef and andy and his team have looked after us exceptionally well, and we promised that we would return. we wish we hadn't booked on andys day. first our server has managed our needs very well with pre-lunch drinks, but then everything fell apart when our group of 10 was shown on our table. it was 20 minutes for our wein and half an hour for our easy lunch order to deliver to our table and what a disappointment it was. two main courses 18 were miniskule. a tomatensalat consisted of 3 discs with a dressing, and the mushroom dish was similar size and eaten in three mouthfuls. all the other courses were in many respects inadequate from size or instruction. commentary about the table were very negatiw, and there was a comment that we should ask the nearby chippy if they would deliver! complain about the size of the portions (that we have erroneous starter sections, were made to our server that introduced someone we had assumed was his manager (beard/pongtail) who did not seem excessively affected. he could only comment on the finest local ingredients and did not seem inclined, or have the autority to adjust the bill of main to starter price for the chosen courses. instead of following the point, we have made our dissatisfaction known and paid and abandoned. as a group we meet for lunch two months and our expenses annually are 2,5k with much more spent on family and friends. it will be spent elsewhere"

Feathers

Feathers

6 Market Place, NR25 6BW, North Norfolk, United Kingdom

Pub • Steak • British • Vegetarian


"This is our 13th year coming to holt for new year and have visited feathers every year. Some years even going to the New Year’s Eve party. Since this fine pub has been taken over we have seen numerous changes that haven’t been for the better but have just let them go. However upon visiting this year with the family for a meal, I just had to leave a review about my utter distaste for out and out profiteering. There were 5 adults and 3 kids all having meals and drinks. No starters just mains and we had four deserts. We had a few drinks of which the prices are rather high for a village pub. The meals were ok but as other people have stated in reviews pretty basic for the price. When the bill came it was in excess of £330, which I was shocked at but not overly, but upon review I’d noticed they had charged £2.40 for a cordial with tap water! I thought this was wrong so questioned the waiter. He then got the manager who in turn stated this in fact was correct and couldn’t do anything about it! Why didn’t she just knock it off the bill as a good will gesture as surely she could see how wrong this was and how much we were paying.I’m sorry feathers management but the charge for the cordial is totally immoral and a complete rip off! You’re charging £2.40 for one measure of cordial which is more than the actual value of a bottle. This whole event was a shame and should have been sorted by an efficient manager but it wasn’t and has left a massive distaste in our mouth."