Pea Mint Risotto
Tuttons

Tuttons

11-12 Russell Street, London, United Kingdom

Wine • Full • British • Seafood


"NEVER written a negative review BUT this visit experience warrants 1!! Arrived approximately 15 mins early no one greeted us, waiting staff walked by ignored us. Eventually a lovely member of staff came over apologised as didn’t know how 2 use system to book us in said Maitre d’ was on their break! Our assigned table was still occupied so given another table being able to access it was difficult as blocked by other diners!! Taken to the table had to ask for menu, Waited ages for our 2 drinks (10 -15 mins at least) Ordered our food but also our explained that our 3 guest would be joining us later! Another waitress checked on us we said could we order a main for our yet unarrived guest … YES no problem. 3rd guest arrived asked to order drink … again another 10-15 minute wait … chased drink. Main course arrived NO main for our 3rd guest …. Promised 5 mins definitely not 5 minutes for missing meal! Waitress tried to take our plates away whilst 1 of us 3 had yet to finish main! Then brought up dessert menu whilst last main was still being eaten! THE FOOD WAS GOOD! Then far too quickly wanted our dessert choices … another drink ordered another lengthy wait! When dessert arrived asked for bill! £17 service charge …. Then waited ages to pay bill so got coats on to hurry up paying ….. FOOD WAS GOOD but it was not busy, it was only enjoyable because of the company definitely WON’T RECOMMEND OR GO BACK"

The Croft

The Croft

The Croft Hotel Croft on Tees Darlington, DL2 2ST, DL2 2SS, United Kingdom

Beer • Wine • British • Burgers


"We actually booked this hotel in the beginning of November, because it was my husband 's birthday. Fair enough, we got a complimentary up grade on the accommodation. However, I had sent the hotel a couple of emails asking about menu choices. I received an email probably just before the final menu was to be printed, because the copy that I had received was still in pdf. format but was told that besides the Valentines menu, the normal full ala carte menu would be available too. It was that menu that I was looking forward too! We checked into the hotel approximately 6pm, my husband unpacked the car then went down stairs to mention to the restaurant that there would infact just be the two of us dining later. The gentlemen that appeared to be in charge pointed out to me that it was in fact just the Valentines menu that was available, I then mentioned that I was under the impression that the ala carte menu was available to. He then replied NO.... it 's just that one Needless to say I was disappointed. By this time we felt it was too late in the day to do or go anywhere else, therefore we decided to still eat in the restaurant. We came downstairs about 7-30ish to have a drink at the bar with only two tables in the restaurant having dinner it appeared to be really really quite that night. We were barely at the bar for 5 minutes when the young girl had asked us if we would like to be seated at our table. We felt obliged to say yes. We sat down and pointed out to her that we had already decided what we would like. I went to the toilet and when I returned, I was lost for words because the starters were already on the table. We had both opted for the game terrine with toasted brioche, only two pieces of brioche with no butter. My wife went to look for the supervisor person to ask for some butter, when he returned with the butter I then asked for some more brioche, he returned seconds later with a basket of bread rolls that had been put in the microwave and told me there was no"