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The Spice Centre

The Spice Centre

37-38 High West Street Dorchester Dorset DT1 1UP, West Dorset, United Kingdom

Cafés • Pizza • Mexican • Seafood


"I purchased a groupon voucher. First time I tried to use it I booked a table for two over the phone. No problem they booked me in for the specified time. But when I said I had a groupon voucher I was told I could only use it on a quiet night, not the night which I had already booked for. Ok. So I rebooked for a 'quiet night '. When we arrived it was empty. We were the only people there. We ordered drinks and food. Food was mediocre. Quality rather than quantity, not what I would expect from an Indian restaurant. I would compare it to Iceland frozen curry. We didn 't complain but decided we wouldn 't bother with dessert. The Manager knew we were using a groupon voucher before we ordered however when we wanted to pay and I showed him the photo of the groupon voucher on my phone complete with barcode, Security code and groupon code he scrutinised every detail on it. He said there was no date on it and said to me that people try to use vouchers which are out of date. I then had to point out to him the valid date on it. Then he said we should have printed it out. Then he messed about trying to take a photo of it with his own phone. Then he said I had to give him my phone number in case there was a 'problem ' with the voucher. It was really very awkward. Almost as though he just didn 't want to redeem it. I have used groupon before and I know how to use the groupon voucher code and merchants have never had a problem taking the details off my phone before. I had already read several reviews about the spice centre bad customer service but I had decided to purchase the groupon voucher anyway. I really wished I hadn 't. I won 't go again and will warn everyone I know not to waste their time or money on the Spice centre."

Khan's Restaurant - Epsom

Khan's Restaurant - Epsom

United Kingdom, KT17 4QY, Epsom

Asian • Indian • Fast Food • Pakistani


"We ordered a meal for 4 to celebrate our daughter's birthday and the first meeting for some months with her and her husband they live in the midlands and we live in Epsom. The meal was not delivered by the time stated we were under time pressure because they were driving home in the evening. When we rang we found they had delivered our meal to the wrong house. We went there (a few doors away) and could smell indian food but no one would come to the door. We had been charged over £60 and we then asked for a refund. By this time it was an hour later the restaurant hung up when we called again to say we couldn't retrieve our food. Our daughter and son in law had to return home ruining what had been a lovely day and her birthday celebration. Then my husband and I went to Khans to get a refund. They said they had our order ready but we explained our guests had now gone home and we wanted a full refund. After some argument including first of all saying this was not possible because we had ordered online they did refund our credit card and admitted that their driver had misread the number of our house. However, it was now quite late in the evening and they made no other concession other than the refund for the food we never received. Shocking service I know it was a mistake but having cooked the food you would have thought they might have had the decency to give us one of the dishes too. We have lived in Epsom for over 30 years and often used this restaurant under its various names but will not be doing so again unless there is a change of management. The irony is that our daughter and son in law ordered an indian takeaway to be delivered at their home for when they arrived after a 2 hour drive and so they were greeted with hot food when they got home. I had some sandwiches which were left from our picnic lunch Thank you Khans for completely wrecking our day."