"not impressed by the service received. the crusty had just our booking as lunch booking not a afternoon posting with a full spread of sandwiches, scenes and tee for £23.95pp we found the personal rude and unhelpful, they said unwillingly, they could give us tee and scene, but nothing else and that they were not made late and not prepared. After they showed them what we wanted, they gave the blame for the problem with our booking. After we finally got our cutlery and tees, we found out that the cutlery was dirty, their glasses on the table were a milky color and most, if not all cups, saucers and teapots were chipped and the inner was brown. absolutely lukewarm! then the scenes arrived and while they were warm, they were not the most beautiful. I sung on the day to push back the times and I mentioned that I had booked a afternoon tee for four people and would like to book the booking to 3:30, that was no problem. So I don't think they didn't know about the afternoon tea book. the afternoon was booked as my mother's 60th birthday party. the total of four pots tee, 4 scones came to £36.34 including service fee. and while I wanted to complain and knew, I should notice that there was no difference to the received service."
