Pulled Pork Burger
The Olde Bell

The Olde Bell

High Street Maidenhead, Berkshire SL6 5LX, SL6 5LY, United Kingdom

Beer • Hotels • Venues • Seafood


"Don't judge a book by its cover.... beautiful building however this establishment is not customer friendly nor focused!! Woah, what an absolute crying shame, what was once a lovely old English pub filled with atmosphere and happy customers has become an incredible let down of an experiance. Visited yesterday (Saturday 12th August) with my incredibly patient partner to enjoy a few drinks and bite to eat. He went to the bar and purchased our drinks, thought it was odd when he eventually returned baring no real ale for himself which he was looking forward to sup on? He mentioned that all the pumps were not working, no alcoholic beverages in bottles and all that was available was soft drinks.... hmmm, I could see the pain upon his face yet being the person of positivity we opted to remain and tempt fate by ordering food. Off to the chaotic bar he went and placed our food order.... nearing an hour later half the order appeared. We waited for the rest of it to appear, to no avail.... we had noted that other diners were receiving other diners orders and confusion provided by staff was prevalent. My partner went to the bar to inquire as to where the rest of the order was only to be greeted with the demand of his receipt to prove payment by the very same member of staff who took the initial food order! Hmmm not impressed!! I went to the bar to seek remedy....more.uhmming and ahhing by the same member of staff who took the food order... full refund provided by a different staff member, no apology. Ironically there were many other diners leaving the pub dissatisfied with service and lack of available beverages and food quality if/when it appeared. There are evidently training issues which need to be addressed Absolutely zero level of customer service and customers comparing complaints quite openly...... Will not be going back unless I learn of new staff and management team... I can confirm, they cannot arrange a p@@s up in a brewery due to lack of alcohol and competence!!"

The Lamb

The Lamb

Simons Lane, OX7 6DQ, West Oxfordshire, United Kingdom

Soup • Fish • Meat • Steak


"The photograph on Trip Advisor’s website of The Lamb’s cheeseburger French fries is entirely accurate but also entirely nauseating – a meat patty buried within a sloppy mess of stuff (see photo on this website) which, other than the cheese, we neither expected nor...requested. When trying to hold the bun and take a bite of it, the beef patty slithered out from its gunge onto the plate. Granted, there was a knife fork but what's the point of a cheeseburger if you can't grip the bun and bite into it? (Thinks: I wish I’d read Trip Advisor’s reviews on The Lamb in advance rather than afterwards. I would have just ordered a packet of crisps) On a positive note, we didn't throw up. Certainly we couldn't face eating again that evening we ended up sharing a tin of soup and a packet of crisps. The outdoor terrace was a pleasant spot for a lunchtime snack. The bill was (two cheeseburgers French fries at each plus for wine and fizzy water). Thinking positive, we saved money that evening by feeling too queasy to have more than a mug of soup and some crisps. Almost forgot: the French fries were excellent; what’s the betting they weren’t bought in?! The waitress service was pleasant. About two thirds of these “slopburger” were left on our respective plates. The waitress didn’t comment as they took away the plates. Fair enough- what could she possibly say? “I don’t blame you!” ? Next day I rang the manager or someone in charge to explain my disappointment, taking a gentle exploratory approach. To no avail. He insisted it was “a proper cheeseburger”. So maybe it’s me. Or maybe there’s a fine line between confidence and arrogance. Try it and see."