Rib Eye Rib Eye

Juicy, tender rib eye steak, seasoned and grilled to perfection.

Smokehouse

Smokehouse

18 Wood Street, WF1 2ED, Wakefield, United Kingdom

Pizza • Steak • Burgers • American


"Came with big family party for my birthday. Extremely disappointed, starters were ok but all came at different times, had to ask a waitress where one was as everyone else had finished theirs and she just looked absolutely clueless as to why we were talking to her. New waiter didn’t even know what dishes he was bringing out and looked at us to answer for him, fair enough he’s new but come on, train your staff the basics. Didn’t get free bottle of wine even though we ordered tapas. One blonde girl walking around just playing with her hair and we didn’t understand the point in her being there, she didn’t do a thing all night, she just looked like she’d got lost. We didn’t get asked if we wanted a drink the whole night, had to keep asking where our mains were, an hour and 45 minutes later they arrived and my ‘jerk’ chicken burger was so bad, the bread sopping wet and falling to bits and the chicken was just plain chicken breast with none of the **** cut off it and slightly seasoned. the ‘manager’ said this was cause the chef had put ‘loads of sauce on it’ but there was no sauce at all, bone dry chicken, didn’t put any spicy sauce in like I asked and when I requested it they brought me a squeezey bottle to do it myself. Cajun chips came plain and when we told them they just sprinkled some Cajun seasoning just on the top, meat was all fatty and sparse on the bbq combo dish, boneless chicken wings were just chicken tenders!!?? The ribs had no meat on at all literally just bone, curry was cold and plain with no flavour to it at all. Everything bang average, staff unbelievably immature, very badly trained with no customer service skills or communication skills. The managers response when we told him all this was ‘I can only apologise’ so we had to request for money to be knocked off our bill, which they did- fair enough but we had to really push for this. Feels like they hire very young staff and don’t bother training them. Honestly a very, very poor experience and would never go back or recommend to anyone. Don’t ignore the bad reviews they’re all very accurate. The only member of staff I appreciated tonight was the girl with the dark hair who first took our order, she was the only one with any customer service skill or any sense."

Vine Eno Gastro Pub Limited

Vine Eno Gastro Pub Limited

Vine Street Great Bardfield Braintree, Essex CM7 4SR, United Kingdom

Bars • Steak • Coffee • English


"Last weekend my wife’s family held a gathering of sorts at the Mulberry Tree in Braintree. The food was possibly the worst I’ve eaten and was as far from being reasonably priced as it could be. All the little locals are now owned by chains and we pay our hard earned for frozen nuggets and chips sat with groupon vouchered benefit family’s glued to their phones whilst their half bred kids run riot and then there’s the staff of whom we are an inconvenience to. So when my sister in law and her boyfriend of whose family supply most of the genuine restaurants in the Essex and Suffolk areas with their meat instead of brake bros, they happened to mention the Vine in Great Bardfield. With my 10 year old son racing locally and friends attending to spectate we soon got talking about lunch? We happened to mention the Vine and once the track action finished we were quickly making our way to sunny Great Bardfield. The Vine looks like a traditional pub from the front and has parking accessed via the side entrance. There was a large garden with tables and play area for the kids to play. The restaurant itself is small with a quirky feel and the staff not only very welcoming but they can talk by opening and closing their mouths. There is no pre booking (according to the website) and we arrived unannounced as a group of 7 and got seated right away. The menus were clean and the food has different names so you can read it and not opt for the usual default setting so many of us so often do. We opted for Disco Brisket and The classic burgers, fries on the side with additional onion rings, mozzarella bites and a double portion of chicken wings. The kids had burgers too and this is where things for me set the standard as my youngest of whom is on occasions fussy with his food ate the whole thing before insisting it was the best burger he had eaten. I have to agree as do our friends. The portions were large enough to request a box for the chicken wings to take home, of which when asked the staff were obliging. We had an extremely nice meal with drinks and the bill was a little over £100. The Vine not only exceeded my expectations but has set the bar for other restaurants to catch up or end up as yet another curry house. Cannot wait to return for what will be an adult only evening and my only negative comment was not trying the desserts. The nearest ice cream to us is a drive to Thurrock or to Snugburys in Cheshire so a milk shake or rare flavoured ice cream would be 10/10"

Bill's Wellington Street

Bill's Wellington Street

21 Wellington Street, WC2E 7DN, London, United Kingdom

Soup • Fish • Meat • Steak


"I booked Bill 's Covent Garden well in advance for my 50th birthday meal. There were 11 of us altogether. We left our unfinished cocktails at Tequila Mockingbird in order to get to Bill 's in time for our booking at 7.30pm. We arrived in time and were told that the table was not ready and to wait outside. We waited for 30 minutes during that time no one came out to update us on what was happening. When a member of our party asked when our table would be ready and explained that it was for a special occasion the manager said and I quote 'Everyone here is special '. We were not implying that we were more special than other diners, only that it was a special occasion and having to wait 30 minutes in the cold with no explanation was not a great start. When we were finally seated we were given no table water until we asked for some 15 minutes after sitting and it took a further 20 minutes for anyone to come over to take our drink order (after having to go and ask! A member of our party spoke to a senior member of staff (unsure if manager or deputy manager about the situation and that what was to be a special occasion was turning into a terrible night. Then the manageress (short blonde hair not sure of name came over and interrupted the conversation, was very rude and aggressive claiming we were being deliberately obtrusive. When we explained how long we had to wait, the lack of awareness and service at our table and that what was to be a special night was being ruined she seemed to calm down and two bottles of complimentary prosecco sent to our table. We then had a further extended wait before our order was taken. Between when we arrived at 7.30 and when we received our food was an hour and a half. The managers left before we asked for the bill and were not around to support the staff when we found discrepancies in the bill. The manageress of this Bill 's was terrible and had an absolute lack of any customer service whatsoever. She would not acknowledge that the long wait times were a problem and in fact implied that we were the problem. The wait staff however were lovely and understanding of our situation. This was a memorable birthday but not in a good way. Avoid."

Koba

Koba

11 Rathbone Street Soho London, W1T 1NA, W1T 1NR, United Kingdom

Bbq • Asian • Korean • Barbecue


"It 's reassuring to read other reviews and see that many other people found the service awful. I never write restaurant reviews, but it 's such a waste of money when you are spending so much money for a nice occasion but you have **** service and you are felt like you are just holding up the staff from going home. My friend and I arrived for our 2pm booking and the indifferent man who greeted us informed me that we had 30 minutes to order before the kitchen closed. It was then that I realised that our booking was their last lunchtime booking. We were not warned about it when we made a reservation. From then on, everything was extremely rushed. All the staff were rude and unpleasant (apart from one waitress who gave us the BBQ sauces and the barman). We took our order and we had a few questions about the menu, e.g. whether 2 side dishes of rice would be too much with all the food, but the man just wrote down the dishes without answering our questions and said we had to order all our food because the kitchen was closing and just said 'it 's up to you ' whilst not even looking at us, just looking around at the rest of the restaurant. The food came and it was average (not as good as Olle restaurant). No one came to us and asked if everything was ok during the meal. The waitress came with the bill and didn 't ask how everything was, she just put the bill on the table and simply said 'We are closing '. I asked her if the last lunchtime booking gets to have dessert and she said 'No because we are closed and the staff need to finish ' and walked off. It 's bad when you are paying just as much as everyone else for your meal (close to £100 for 2 people, by the way) but you don 't have the same service. If you are going to have a last booking don 't close the kitchen 30 minutes after I don 't know any restaurants that do that. Or at least warn people before that they won 't be able to have any dessert. They didn 't even say the booking was 1 hour 30 minutes in the confirmation email. There are plenty of other nice restaurants in London where they don 't rush you and actually treat you as a valued customer I would never return here."