Roast Beef
Franklins

Franklins

157 Lordship Lane London, SE22 8HX, United Kingdom

Pubs • Steak • Drinks • British


"I went to Franklins to treat my Mum to a Valentine’s Day dinner. Staff, particularly the waitress serving us, were initially friendly and we were seated quickly. Our orders were taken quickly but it was downhill from there. We had to wait over 20 mins to receive our drinks and I noticed the couple next to us that were seated a good 15 mins after us were already drinking from a bottle of wine. We waited over 45 minutes for our starters and were only served after we asked (the couple next to use were served their starters before us). Similar to our starters, we had to wait over 30 mins for our main and we had to ask for updates twice. We were told the kitchen were having issues and I was offered a glass of wine. We were finally served our main (again, the couple next to us were served their main before us) to which mine was bland. After over 20 minutes waiting for our desert (during which the couple next to us left after finishing their desert and paying), I asked for an update and I was told the kitchen was busy today. After discussing with my mum we decided to cancel the desert so we could leave as it had already been 2 hours since we had been seated. The waitress explained the deserts were ready but I insisted we leave as it had been over 2 hours since we had been seated. The waitress then brought the bill. It had no discount on the set menu (I expected they would’ve applied this automatically based on the constant delays) and it included service charge. After I requested the service charge be removed, the waitress walked off visibly agitated in a huff. After returning with the new receipt she then asked me “have you ever worked in hospitality?” This is unacceptable. My mother and I were clearly subjected to very poor service and to be asked that question after I, rightly, requested the service charge be removed is quite frankly rude. Being busy is not an excuse for poor service. Accept the number of diners you can handle whilst still providing good service. This ruined dinner with my mother. I would not recommend this restaurant. Update: The owner has since contacted me, apologised, offered me a full refund and an opportunity to return with some drinks on them"

Grapes

Grapes

161 St. John StreetLees, OL4 3DR, Oldham, United Kingdom

Pub • Pubs • Full • British


"I 've been here a few times. It 's a nice enough pub, with a good range of ales. The staff are friendly enough, and the drinks are decently priced. It 's always quite busy and popular among the locals. But I had a bit of a frustrating experience the other day. Me and a friend of mine were walking my dog. It began to rain so we decided to grab a drink somewhere whilst it settled down. We were near the grapes, so I whipped out my phone and googled whether dogs were allowed in the pub. Online it says a child and dog friendly pub... and that dogs [are] allowed inside . I thought brilliant, me and my mate can grab a quick pint whilst we wait for the rain to stop. We go in the pub. Nobody says a word or bats an eye lid. We buy our drinks and go to sit down. As soon as we sit down, the landlady comes over, and, very politely, says dogs are not allowed in the pub. I have no problem with this. A lot of pubs don 't allow dogs in because they can be noisy, dirty, and some people just don 't like dogs. It 's totally fair enough. But it was frustrating because it meant we then had to stand outside in the rain and the cold. The information online is clearly out of date and needs changing. I just thought I 'd do a review to give other dog walkers a heads up, and make the owners aware that the online information is incorrect. The pub itself though is nice enough though. I 'll definitely go again but next time I 'll have to leave the dog at home."

Abode Glasgow

Abode Glasgow

129 Bath Street Glasgow, G2 2SZ, United Kingdom

Tea • Hotels • Coffee • Scottish


"We decided a night away was in order as we wanted to do Christmas shopping without fuss and it's been a long time since we've had a night away. So.. Checkin was fine. We received welcome pack detailing WiFi , checkout etc Then came time to go to our room, this is where the review starts. We were situated on the bottom floor, room or So we go through two security doors and to what feels like the hotels dirty secret as this was a small corridor tucked away at the rear next to a security door that made you jump from inside your room each time someone used it. So once inside the room we are greeted to a very pleasant, clean room with one major issue. Where is the view? Oh there isn't one. Instead we open the curtains to discover a red and black brick walled courtyard of sorts. Now I know a view isn't always a guarantee but I'll get to that So we drop in our bags and leave to do the last of our shopping and enjoy the time away from kids that we have we are back at hotel, back in the room and within mins we've heard security/fire door ft from ours slam shut multiple times. So I ask at reception and they are booked out, no other rooms available. OK Next morning after a not awful but not great night's sleep we leave early. I make a point if saying to front of house staff about door and heat of hotel as it was extremely warm but that's not a big deal. Only to be told that I should have asked for a different room. I did and was told you were booked solid So we paid nearly for a night in Glasgow, we had what my wife described as a dungeon bedroom, with no view and a near by door that would have woke the dead. Would we stay in this hotel again? Sadly no. The room we stayed in should not be used for guests paying ridiculous prices or anyone really I can't describe rest of hotel as we didn't go lurking I absolutely hate leaving a negative review on these things but we were just so disappointed. Hopefully this gets to the right people and it doesn't happen to anyone else Thank you Date of stay was"

The Hawk

The Hawk

Hawk Hill, SS11 7RJ, Chelmsford, United Kingdom

Pub • Steak • Vegan • Vegetarian


"We visited today and glad we had booked! We received a very warm greeting at the door and were shown to a good sized table with large comfortable chairs. Even though the beamed ceilings are low it did not feel claustrophobic. The decor is tasteful, and everywhere was clean and neat. The tables are not too close to each other and positioned so that it didn’t feel like a canteen. We were greeted warmly by a lady who took our drinks order. These arrived swiftly. Our food order was taken promptly and we were impressed that she checked for any allergies first. We went for the roast with a trio of meats. There were chicken, pork and beef. Each of these were cooked to absolute perfection. Homemade Yorkshires was a welcome change compared to most pubs. Large, crisp and light. The crackling, potatoes, stuffing, and roasted veg were all delicious. They were cooked to perfection and so well seasoned that nothing needed salt or pepper adding. We ordered the trio of veg and potatoes to share, because they sounded so delicious (and they were) but we probably didn’t need to. The BEST Dauphinoise we’ve ever had! Bottomless gravy was another welcome change. Our very friendly, efficient and helpful waitress Aimee checked back on us swiftly and then regularly. Everything was just perfect with the main course, and despite feeling full we forced down the trio of desserts to share, and the too tempting Baileys Chocolate Martini! The ambience was perfect too. No loud music or chairs scraping, due to carpets. All of the staff seemed genuinely happy to be there and our waitress Aimee is a credit to the business. (We were the party with the nippy dog sorry). The plate of treats for our dog was a lovely touch too. We have already booked for the very reasonably priced Christmas meal. If it’s this good on a busy day then we are very confident for our next visit. Highly recommended."