Roast Pork Loin Roast Pork Loin
The Gallery Restaurant At The Swan At Lavenham

The Gallery Restaurant At The Swan At Lavenham

United Kingdom, CO10 9PX, Lavenham

Bars • English • European • Brasseries


"We had to cancel our major holiday so decided to stay in a couple of lovely hotels in the UK and booked this hotel but have been so disappointed, especially the food on offer. One our first night, we went in full of anticipation and very hungry after a six hour drive from the Wirral. The whole meal was the worst one we have ever eaten. The restaurant wasn’t particularly busy but we had to wait a long while for the food to arrive. My asparagus and wild garlic soup was ghastly. It was vibrant green but was overpowered by the garlic and was watery , with no substance, so I sent it right back. I had requested the skate wing in advance as I overheard someone saying there was only one portion left. I wish I hadn’t bothered. It came with a huge pile on cold seaweed , :3 barely cooked halves of potatoes, no leeks and the few buttered shrimps were not buttered. This fish was grey and overcooked and after 2 mouthfuls, I sent it back. My husband’s ‘ torched’ mackerel was cold, overcooked and tasteless and the accompanying vegetables had no dressing at all. He ordered the pork which was a 4 cm round and had to saw through it as it was so tough. Also there were only a few drops of ‘jus’. The restaurant manager was very apologetic and said she would report it back. I went to bed hungry and unhappy. , which was a shame on our anniversary. The breakfast was ok but the sausages were well overcooked and tough and we specified soft fried eggs but they were solid. The adorable Kas apologised and promised soft ones next time. We played safe last night and ordered Theo chicken pies in advance but when they came , one was beef and the poor Manager couldn’t believe it but we ate them as they take 30 minutes to cook. They were very tasty but the gravy was a beef one.!! Surely it’s easy to prepare some chicken gravy. The desserts were nice. We spoke to several other guests who all said they were disappointed in the food. I did speak to James, who’ll is the Manager who told me he had read the report from the dining room. On leaving I was told there was a £5 supplement and £31 for the wine. I would definitely not eat there again. The nicest thing about the restaurant was Kas’s lovely smile and excellent service."

The Deer Park

The Deer Park

68 Street LaneWest Yorkshire LS8 2DQ, Leeds, United Kingdom

Pubs • Steak • Salad • Cheese


"Waiting staff made several mistakes without any apology or trying to rectify the issue for us and we had to leave without eating. Firstly we had to swap an espresso martini as there was more foam than there was liquid and it came back exactly the same. My partner ordered Coca Cola and the waiter brought out a corona beer. My Sunday dinner main came out stone cold and I had to ask to return it. Again the waiting staff did not apologise for this. When the food came back without the vegetables on the plate, the sides we ordered were then cold and the beef was no longer pink, so the meal had clearly been stuck under an oven to heat it. Then the meal came out with no roast potatoes but were replaced with parsnips. It looked like it had just been thrown onto another plate after reheating but without half the components of the meal. After all this we decided that we didn’t want the meal anymore due to how badly the staff had handled this. One or two small errors is understandable but to have so many across the team (bar, waiting staff, and kitchen) is inexcusable and especially the lack of any kind of apology or enthusiasm to try and sort the situation. They offered no compensation for this other than to take the mains off the bill, and again there still was no apology and they didn’t even say goodbye when we left. It’s such a shame as me and my partner came the week before and had a lovely experience so we only put it down to the staff that were on that day. We also heard two other tables nearby complaining about other things to the staff, so it must not have been just us experiencing problems that day. Never had auch a poor experience in a restaurant, and this was all despite it being a quiet Sunday with not many guests."