Roasted Chicken Breast Roasted Chicken Breast
The Vanbrugh

The Vanbrugh

91 Colomb Street Greenwich London, SE10 9EZ, United Kingdom

Pubs • Meat • Beer • Cheese


"they enter the pub and so we stood at the bar and waited to be recognized. employees get drinks for customers at the bar and not even a simple “Hello” or reinsurance that they knew we were waiting. after almost minutes I asked. the barmann when we waited at the right place for the restaurant. he suddenly said, “Have you booked?” I confirmed that I and the time. we went to us and then went away. Paper menus on the table, no drinks menu at all. menus were left on the table, maybe this is a Kovid measure and they intend to throw away the paper menu, seemed just strange and no explanation given. kellnerin appeared a short time later asked what we wanted to order. I've seen it in a hurry to ask to shoot. drinks arrived, a drink was wrong, no big thing, it changed without problems. we all had the chicken roast and the meat was really delicious, no problems there. the veg consisted of less than one tablespoon of cauliflower, a single carrot strip and two small discs of papageiens. very small bratkartoffels and were tante bessies ofen ready to sort or similar certainly not a cooking quality or homemade frying. the gravure was well flavored and delicious. after the meal was laid on the table, the waitress disappeared permanently. the water that had been demanded for the table did not arrive. the waitress was not near enough to ask at any point. halfway through the meal, from us our drinks had ended and looked around again and again to order another, but no incident. No one came and asked how the meal was or whether we needed anything. who I think was the manager or owner was very attentive for two ladies sitting a few tables away and seemed to impress them. they did not seem to be aware of any other guests in the opposite and had their flashers fixed. the table next to us was a group of people, the limited space made it very loud (not really someone to blame), but it was difficult for us to talk to each other on the table when we were in the competition to hear. we finished our meals and sat for about minutes waiting for the staff to notice. the waitress catches the place of my boring expression over the room and came by and asked if we were done. at this point more drinks were offered, which we rejected. we had also removed the idea of dessert and so ordered only a child with us. ordered a cappuccino, that came and the barman asked who ordered it. when the person laid his hand, the barman leaned over the table, whereby a second person had to move her chair back, on the one hand, because it was so rude to lean so tightly and on the other hand over someone because there was the danger of having a hot drink over the head. to move the table to the person that is served, seems not to have been taught to the staff. two packs of white sugar were sat casually on the table. the drink was lukewarm and badly made. brown sugar was demanded when the dessert of the child arrived and that was given. the dessert was brought to the child (alter with the instruction “not touching the plate it is really hot” I moved the plate for him and it was tasty hot after having been whipped around in the microwave to warm the brownie I suspect. fortunately, he is a child who is not impulsive and has no special needs and therefore would not attack a plate, but much more thoughts should be given to safety, in particular safety of children. change the plate would have taken seconds before serving a child. the waitress then disappeared again and we looked at how he had to stand up and go on looking for waiting staff. we were finally asked if we wanted something else and politely said that the bill would be enough. a service fee has been added to the bill. after the discussion, we decided (for the first time in my case) to draw the complaint from the bill. I said the waitress that politely and said that unfortunately this evening did not go well. her answer was: “OK, thank you” took the payment and went away. there was no attempt to apologize or ask what made us feel like that. then we put on our hands and made us to the door. ignored by the waitress who either do not check whether we go or not interested. the manager/owner was right at the exit and did not try to say goodbye or even thank her for her need. really is a scandal and in the right hands could visit and enjoy a wonderful place."

The Dozen at The White Horse

The Dozen at The White Horse

High StreetSurrey RH4 1BE, Dorking, United Kingdom

Kebab • Cafés • Asiatic • Mexican


"Very average maybe even below average by today’s standards. We were sat in the restaurant area and asked if we could move into the “pub area” but sadly the tables were all reserved (I’m sure they could have moved us around). The restaurant area had...no vibe to it, the lighting is bad and didn’t have the atmosphere like in the pub area. The lager on tap was Coors light, which I have never seen at a pub, doesn’t even taste like beer in my opinion, so we went for a Cornish lager which was ok. I had a burger and my partner had tuna steak, all I can say is the meal was very very bland with no taste at all. The waiter came over after we started to check on the meal, we said not great at all, he didn’t really know what to say and walked off and said “enjoy your meal” well we just said we aren’t so…… The tuna steak was a good size, but sadly it was cold in the middle and didn’t have any seasoning on it. This was the same with the triple cooked chips, there was no salt on it at all, the chips were soggy with no crunch to them. Then onto the burger, again so bland and no seasoning, I wouldn’t tell the difference between the burger and the chips (chips again with no salt). We finished the meal and the waiter came over, he asked again how was the meal, we said it’s not good. He then offered to take the tip off the bill which is quite embarrassing for us, they shouldn’t have to take the tip off the bill as the service wasn’t bad, it’s the food that was bad. I booked the table online and it asked for any special requests, it was my partners birthday so I said if they could sing happy birthday that would great, but they didn’t do anything. We finished our food as quickly as possible and moved into the bar area for a drink, this was nice and had a great vibe to it. Over all we were VERY disappointed, we would have spoke to the manager but we thought it wouldn’t get anywhere. We thought we would write a review, so the restaurant can take this as some constructive criticism. We certainly won’t come back if nothing changes, which is a shame as it’s a nice pub."

Bankend Brasserie

Bankend Brasserie

Holiday InnBankend Road, Dumfries, United Kingdom

Kebab • Seafood • Mexican • Fast Food


"I booked Sunday dinner at my man's birthday and asked for a table for 4 adults, 1 child and a high chair for a small child. when we arrived, not only was the table not ready, he wasn't even clean and yet, we were the first customers arriving at 12.15 a.m., hasn't done anything since the breakfast? the waitress had to go and look for the high chair we had asked in advance. worse should come. No one approached us to a beverage order and the waitress gave only one of our party a proper menu, all others only got drinks and snack menus. there was hardly anything on the menu anyway and certainly no Sunday roast, the one we hoped on Sunday. the waitress had to ask us to repeat some parts of our order because there was a conference party that arrived at the reception that was quite loud. the layout of the restaurant is open plan right on reception quite strange really and not at all promotional for a quiet family meal. then we were told that the fish plate was no longer available by us two. even though it was only 12.30 a.m. and we were the first people there, so how did it no longer come? if the fish has expired on Saturday, should it have been taken from the menu? I was really annoying because the lack of care and attention, the noise level and the lack of something decent on the menu has spoiled my man's birthday, so I decided to vote with my feet and tell the waitress that nothing was good enough. that should be a birthday dinner, nothing was ready, nothing we wanted to eat was available, so we went. she looked shocked, but didn't even have the gnade to apologize in the name of the place. we drove a mile down the road to a much more friendly venue called the swan and had a nice lunch there with friendly, friendly staff...and it was much cheaper than the clearly overpriced dishes we saw on the menu!"