"I have to say the worst experience in a pub I never ever complain but at £20 almost a roast dinner the quality is low , I have been in the hospitality industry for more 20 years running some of capitals best restaurant as a chef , restaurant owner and consultant , this dinner cost was less than £3 to produce , I had a carrot whole which was under cooked and almost raw , instant gravy , and meat that was so bad that a frozen roast dinner quality was better. I don’t understand why cabbage is on a roast. After consulting on successful pubs myself the service was terrible, was seated with my family at 6.30pm, no one came for half an hour , the dining room was only 10 tables , was watching the three young girls around the EPOS station , playing with there mobiles for half an hour until we were spotted. I would say the roast I had today quality would be ok if I paid £10 but the truth of the matter is if your going to sell food at a higher price the quality needs to be there, meaning more roast vegetables, green vegetables , proper meat jus and good slice of pink beef and great Yorkshire pudding and great service too. I went to this pub before COVID it was pricy but the quality of the meal was there , seems covid has destroyed the hospitality industry, at no point should a waiter be rude to a customer this was the case on my visit to this pub, and just to note I didn’t. Ask for a refund I paid the full price of this shocking meal and service as you can see it’s over £100 for something that should be a fraction, as a person who know what they are talking about I would never return to this establishment not because of the food but the rude service people who took no responsibility for there actions."
Rump
