Rustica Pinoli (V)
Zizzi - Bristol - Clifton Village

Zizzi - Bristol - Clifton Village

29-33 Princess Victoria Street Clifton Village Bristol, BS8 4BX, United Kingdom

Pizza • Cafés • Sushi • Seafood


"Not the best visit we’ve had at this Zizzi’s. We visited on a Thursday evening at 8pm, so relatively quiet. The bar staff were stood around talking whilst we were waiting for drinks. The starters were really great so we were expecting the mains to be of the same quality, but this wasn’t the case. We asked for 2 items to be left out of one of our mains, after waiting about 30 minutes the waitress said that the chef accidentally added the item and asked whether it was ok for me to eat it rather than him making a new one. I personally don’t think this should have even been a question, it should have been re made without me needing to know. The main came out and was clearly very strong in chilli (this was the item I asked to be left out) and turns out there was loads of chillis in there and not just a few like they said. This completely ruined my main. The meatballs in the calzone didn’t seem fully cooked, and typically ever since we have both felt unwell. We’ve both had this main before and it was completely different and no way near as big or as much filling as usual. The waitress at the start was really helpful, but towards the end she was seeming to slack and not give as good service like she did the start. We originally went in the restaurant wanting desert also, but due to the poor quality of the mains we decided not to. Overall we were really looking forward to a long due date night, but the food wasn’t up to standards and we won’t be returning sadly."

Zizzi - West End St. Giles

Zizzi - West End St. Giles

8 Central St Giles Plaza London, WC2H 8LA, WC2H 8DF, United Kingdom

Pizza • Pasta • Italian • Burgers


"We made a reservation for 5:45 pm for a pre-theatre dinner, thinking we had plenty of time. However, when we arrived, there was no one to greet us at the door. Two members of our party had arrived before us, so we started making our way to our table. A staff member gestured for us to go back and wait by the door, but made no effort to come speak to us. After realizing we had a reservation, he stopped motioning for us to wait. We waited a long time for someone to take our order and had to ask for assistance. We finally placed our order around 6:15 pm. The drinks were brought by a confused waiter who asked if he had brought all the drinks we had ordered. There was no sign of the food even half an hour later. When we inquired, a waiter informed us that the food was on its way. Ten minutes later, when we asked again, we were told the food would arrive in another 10 minutes. This meant the food would not be served until after 7, when we had theatre tickets for 7:30. They never informed us that the kitchen was running behind schedule. They did not charge us for our drinks, but our family dinner and my son's birthday celebration were ruined. We had to quickly find a sandwich to eat so we would not be starving at the theatre. It may be suitable for a leisurely evening, but an hour and a half clearly was not enough time for a meal at this restaurant."

Zizzi - Glasgow West End

Zizzi - Glasgow West End

8 Cresswell Lane Glasgow, G12 8AA, G12 9BG, United Kingdom

Pizza • Kebab • Cafés • Fast Food


"Quite frankly the most unprofessional, incompetent and restaurant I 've ever had the misfortune of visiting. A clueless bunch of amateurs. I actually thought it was a wind up with Ant Dec ready to jump out any second. Arrived at 730pm, ordered drinks all fine. 15mins later waiter started taking our orders starters and mains.Then the fun began. Numerous items off the menu and the feeble excuses started about short staffed and no having the food prepared. The main course arrived at 9pm, not the starters 75minutes after we ordered! I questioned where the starters were so they took main courses away and tried again. We got free drinks as an apology then as another waiter said we didn 't order starters!? The original waiter had disappeared by this point and was never seen again. 915pm starters appeared and then my wife 's starter was stone cold in the middle. It took another 20MINUTES for hers to return warm. 955pm main courses arrived brick solid, burnt on top. They messed up my order too. It looked like they had been put in the oven to keep warm for the last hour. Horrible, inedible muck worse than a microwave meal for one. None of us could stomach it and the funny part was a sticker saying 'too hot to handle ' was placed on the dish! By this time enough was enough and we left. The manager said it was on the house as an apology good job because here was no way I was paying for that disaster. Probably about £150 worth of business lost on her part. The manager was very apologetic but it is quite easily the worst meal and the worst service I have EVER experienced. The manager 's job is simple but she failed miserably. She was clueless. The staff all looked like they were just out of school standing doing nothing. The waiter was apparently 'on loan ' from another restaurant. No excuse for being a clown though is it? Perhaps find a new career mate. AVOID AT ALL COSTS Saturday night and it was mostly empty alarm bells should rang when we walked in but that us an experience never to be forgotten."