"I and my family have been regularly in the hawes for many years and is a firm favorite of my Canadian family when they visit. five of us visited last night and we were all disappointed about the service that was painfully slow. we had to ask three times for our drinks. our eating took an old and two of our group had almost her head before the rest of us even had our meal before us. we decided that it will take too long to order desserts and some had baileys and I as a driver ordered a cappuccino. again, that was waiting long. my coffee was hardly warm, had no cappuccino frit and could not even melt a sugar cube. I was embarrassed that I had taken four friends to dinner, and each of us is very disappointed and extremely underwhelmed to say the least! a beautiful renovation of the spatial areas was removed from a bad, bad service. I would also like to add, there is not a pasta dish on the menu that I find a little incredible and I was told that I could not order a ceaser salat, as it was served only for lunch, so an salat was also not an option. very disappointed to say the least."
