A warm, comforting soup featuring fresh, seasonal ingredients, perfect for a cozy meal.
Fish • British • Healthy • Ice Cream
"I usually come here for lunch with a friend, but I was disappointed during my last visit. The restaurant was busy, with many young children at nearby tables. However, the service was lacking and the food did not meet my expectations. It appeared that they were short-staffed as we struggled to get anyone's attention to place our order or ask for the bill. Our meals were overcooked, which may have been due to them sitting on a heated plate for too long. Although the food wasn't terrible enough to complain and ask for a replacement, the overall experience has made me reconsider whether I will come back or look for another dining option."
Wine • Seafood • British • Fast Food
"the service was very good as we know that they train. very friendly and welcoming. the funny mist was lovely! our appetizers were beautiful, even though the wobbly bare was overcooked (short,) but the scallops were delicious. the guy was beautiful. it was the 70th birthday of my sister and I had bought a cake for her and the staff put on it and bought it from the vocal happy birthday my sister loved. it has made our very special at night, so thank you for that. eating is really from a high standard, but a bit expensive. but at a 25% off at night it was not that bad. good choice of crying."
Coffee • Bakeries • Breakfast • Breakfast-brunch
"The service at this restaurant is terrible! There was a sign asking customers to wait to be seated, so we followed instructions while the staff appeared to be unaware."
Tea • Cafés • Belgian • Bakeries
"I was pleasantly surprised to find this hidden gem on a Sunday morning in a quiet neighborhood that doesn't typically have a lot of weekend restaurant and pub options. They offer a variety of gluten-free dishes on their menu, making it a great choice for those with dietary restrictions."
Pizza • Mexican • European • Fast Food
"Went to this restaurant as part of Norfolk Restaurant Week and had heard very good things so was super excited Was hard to find but when we did it was a lovely welcome from the staff.....we were seated Immediately as we were late through not finding the venue.....menu looked very appetising!!! Served bread which was lovely....me being an Irish man love my bread and butter....asked if we could have a bit more (perfectly happy to pay extra which I said) to be told that the chef had only made enough that day for one roll per person and no extras were available.....ironically 5 minutes later the table next to us asked for some more bread but got the same answer Food was fabulous and an incredibly high standard.....in truth the starter portions were rather small for an adult....I fully appreciate fine dining but there wasn't much on the plate....at that point kind of had that sinking feeling!!! Luckily though even though the next 2 courses were not the biggest they did the job of filling us up in a pleasant way and all three course were very good food good service apart from waiting 55 minutes for our desserts but in total fairness to the manager and the staff they were extremely apologetic and even went so far as to only charge us for 2 courses instead of 3!! Which was not my intention but a very nice touch!! Also very helpful and polite.....explained to us that there was another promotion in January food was excellent and would definitely have been 5 stars if it wasn't for the bread and maybe slightly more on the starter....yes there was a delay but it was dealt with perfectly looking forward to hopefully dining their again with friends soon"
Belgian • Bakeries • Desserts • Breakfast-brunch
"My husband and I visited this restaurant last week and had a great experience. The food was delicious and the drinks were creative. The standout was the friendly staff, particularly our Italian waiter who engaged us in a conversation about musicals since we had tickets on our table. It was very entertaining. I highly recommend this place."
Pub • Wine • Pizza • Grill
"I went for the Sunday carvery, and I regret that decision. The food was cold and so limp that it was inedible. The Yorkshire puddings were cold, the roast potatoes, despite being advertised as crispy, were actually soggy, and the herbs on top were the only crispy part. The roast carrots and parsnips were also cold and drenched in oil, and the meat was dry. After I complained, the staff offered to bring out fresh food, but by then, we were so put off that we left without eating. Meal type: Lunch. Food: 1. Service: 1. Atmosphere: 1."
Beer • Wine • British • European
"The restaurant is lovely, light and airy with plenty to look at. The food is excellent. I had the watermelon and feta salad my husband the broccoli soup. Both were excellent. For seconds I had the pork belly my husband fish and chips. We thought a whale had landed the piece of fish was that large. Again beautifully cooked. Desert was delicious, chocolate brownie, strawberry cheese cake and salted caramel cake. Yum. Only complaint is the menu on the website is totally different to the menu we were given. Hence why my husband ended up with posh fish and chips. However, this didn't really detract from a very nice meal."
Fish • Wine • Grill • Steak
"At the bar, drinks were being served, but the cocktails took longer to arrive. The bartender informed me that they would be brought to the table. There were only nine people in the bar/lounge area, three of whom were men. After waiting for 15 minutes, I noticed some foldable napkins and asked for the cocktail. The bartender pointed to the bar where a server was busy with other patrons. It was quite odd, as he seemed completely uninterested and looked at me as if to say, "How dare you ask?" In the restaurant, which had about five tables occupied, my daughter ordered a gin and tonic with Hendrick’s gin. The server returned and said they didn’t have it, so we agreed on Bombay Sapphire instead. After the server came back again, she informed us that they were out of Bombay Sapphire as well. On her third visit, she regretfully said they had completely run out of gin. My wife requested black pepper, but the waitress mentioned they only had white pepper available in a shaker on the table. Halfway through our meal, we saw the restaurant manager rushing by and asked about the black pepper. She assured us she would get some. Eventually, after 80% of our meal was finished, a server finally brought a pepper pot to our table. She explained it took so long because they hadn’t realized how to open it. To our surprise, my wife showed her that it was actually a pepper grinder! Despite the good food and friendly service, it was clear that the staff lacked proper training. This experience at the Marriott Highcliff Hotel in Bournemouth did not reflect well on the Marriott brand. The atmosphere felt poorly managed, and no one seemed responsible or genuinely interested in providing good service. It was a rather strange experience overall."
Steak • British • Vegetarian • Gluten Free
"The food was exquisite and the chef needs to be recognised more in these reviews: she was incredible! However, the service not so. If the delay in serving the food is due to the chef making a culinary masterpiece, we didn't mind. However, when the sauce to my meal was literally dumped down beside my finished food plate without a sincere apology, that's down to the waiting staff. Drink orders were honoured swiftly, but our waitress appeared to be wholeheartedly disinterested in our satisfaction and more interested in just getting the job done (even once rolling her eyes at us as I dared to change my mind within seconds and also abruptly correcting my husbands pronunciation of a dish!! So in total: Incredible food, fabulous selection of food and wine, prices exceptionally reasonable for area (and the exquisite food!! Super atmosphere, service awful"
Steak • Grill • Lunch • Cheese
"At the bar, drinks were being poured and the girl mentioned that the cocktail would take a while to be brought to the table. There were a total of 9 people in the bar/lounge area with three servers. After 15 minutes, I noticed the bartender folding napkins and asked for the cocktail. He gestured towards the bar where the girl had been standing before serving other customers. The bartender seemed disinterested and gave me a look as if to say, "How dare you ask?" In the restaurant, which had 5 dining tables, my daughter requested a Hendrick's gin and tonic but the server had never heard of it. She suggested a Bombay Sapphire instead, but they were out of that too. My wife asked for black pepper, but the server claimed they only had white pepper in the shaker on the table. Midway through the meal, the restaurant managers ran by and inquired about the missing black pepper. Eventually, a server brought a pepper pot to the table and mentioned that it took so long because they didn't know how to open it, but it turned out to be a pepper grinder. Despite the food being good and the service friendly, the staff seemed to have no idea what they were doing. This particular location, the Marriot Highcliff Hotel in Bournemouth, does not live up to the standards of the Marriot Group. It lacked a sense of responsibility and interest, giving off a poor impression overall. A bizarre and disappointing experience."
Cafés • British • European • Vegetarian
"A really disappointing experience. When I arrived all the staff were busy, so I took a seat. I got essentially told off by a waitress for this. My mistake, I thought, so just forgot about it. I arrived at Noon at it took 20 minutes to take my drinks order and I didn’t get order any food until gone 12.45pm. Again though, they had warned that the kitchen was a little behind (they said 10 minutes) and a large group arrived just after me so no big deal. Then, as one of our group went to the toilet a waitress grabbed the empty chair (without asking) to give to another group. We very politely informed them that there was in fact someone sitting there. “You should have put a bag there, then” came the reply. Very unpleasant totally unreasonable. I won’t be returning I certainly wouldn’t recommend it to anyone Service: Dine in Meal type: Lunch Price per person: £10–20 Food: 4 Service: 1 Atmosphere: 4"
Soup • French • Seafood • Fast Food
"we really enjoyed our meal here. came to celebrate our 9th anniversary. Unfortunately, we were not told during our booking that we would only have 90 minutes of the table, as we felt in a hurry and on cursing a bad decision from the office hardly jumped fair on the staff. my main meal was pork belly it was divine 10/10 my man had the rib and he was very happy with him cooked to his lust. I decided for the mont blanc from the festive menu for dessert it was such a disappointment 1/10 bought in meringue very small chestnut and saw chocolate drops that were more like what they melted down for tempting. cote should improve or take it from the menu. I have let the server know of my unmut, unfortunately I have paid the full price for it. our drinks were well made and the wee was excellent, the employees were very friendly and efficient, especially the cookies served. so close to getting 5 stars."
Pubs • Soup • Steak • Brewery
"We came back to the Thomas Lord last night for a family meal and all 8 of us (6 adults, 2 kids) had a great meal. First we enjoyed a round of drinks in the beer garden which was quite busy but we found a table and played some giant Jenga. Back inside for our dinner and we sat in the main room and were served by Nicole who couldn 't have been friendlier or more attentive to our group 's questions and order changes etc. We shared a round of small plates to start and all of them we 're finished. The only 'complaint ' or suggestion would be for more toasted bread with the delicious mushroom paté. Half of us had the Haddock and chips and they were very generous portions with incredibly clean crisp batter almost tempura like. The Ribeye and Fillet steaks were cooked well. The ice cream and desserts were probably unnecessary but enjoyed...a bit too much by our kids who acted like meth heads on the drive home and will be restricted to 2 scoops next time! All in all a great night with enjoyable food. We 'll be back again."
Cafés • Pizza • Seafood • Fast Food
"Started with a mix up over drinks this was corrected. We then both chose beetroot and goat's cheese mousse which looked quite lost on the large plate. We both found this starter very small and quite strange! I ordered chicken which was supposed to be served with seasonal vegetables......but I didn't get any! This has happened previously. Unfortunately we didn't have the menu so weren't able to check that veg was included so I just had chicken and mash. The chef was good enough to make a gluten free sauce for me. My friend had fish chips which she was quite happy with. She also enjoyed her cheesecake the only dessert I could have was ice cream but this was not very enjoyable. On leaving we followed the drive to the right as instructed, but on driving out and to the left onto the main road there was a loud bang under the car this has also happened previously presumably the suspension!"
Belgian • Bakeries • Breakfast • Breakfast-brunch
"During our time in London last year, my husband and I frequented this restaurant for breakfast. The staff were fantastic and very friendly. We especially enjoyed the macchiato."
Fish • Steak • Italian • British
"We celebrated my mother's 89th birthday with a delightful afternoon tea. The setting was lovely and the seating was very comfortable. We absolutely loved the scones with jam and cream, and the selection of freshly brewed loose leaf teas was exceptional. The service was excellent, with great attention to detail. To top it off, one of the waiters even brought a small cake to the table so that I could light a candle fountain for my mother. It was a truly unforgettable experience."
"During our recent trip to London, my husband and I frequented this restaurant for breakfast. The staff were incredibly attentive and friendly. We particularly enjoyed the delicious macchiato bowl."
French • Belgian • Bakeries • American
"I really love the diverse selection of tasty and healthy foods at this restaurant! And they also offer a variety of smoothies, including one made with carrots."
Full • British • Healthy • High Tea
"The staff were friendly and attentive, making for a very pleasant dining experience. The three types of meat were excellent. However, a slightly broader selection of vegetables would have been appreciated, perhaps including options like cauliflower cheese or braided red cabbage."