Seasonal Soup Seasonal Soup

A warm, comforting soup featuring fresh, seasonal ingredients, perfect for a cozy meal.

Strattons Hotel & Restaurant

Strattons Hotel & Restaurant

Ash Close Swaffham, Norfolk PE37 7NH, United Kingdom

Pizza • Mexican • European • Fast Food


"Went to this restaurant as part of Norfolk Restaurant Week and had heard very good things so was super excited Was hard to find but when we did it was a lovely welcome from the staff.....we were seated Immediately as we were late through not finding the venue.....menu looked very appetising!!! Served bread which was lovely....me being an Irish man love my bread and butter....asked if we could have a bit more (perfectly happy to pay extra which I said) to be told that the chef had only made enough that day for one roll per person and no extras were available.....ironically 5 minutes later the table next to us asked for some more bread but got the same answer Food was fabulous and an incredibly high standard.....in truth the starter portions were rather small for an adult....I fully appreciate fine dining but there wasn't much on the plate....at that point kind of had that sinking feeling!!! Luckily though even though the next 2 courses were not the biggest they did the job of filling us up in a pleasant way and all three course were very good food good service apart from waiting 55 minutes for our desserts but in total fairness to the manager and the staff they were extremely apologetic and even went so far as to only charge us for 2 courses instead of 3!! Which was not my intention but a very nice touch!! Also very helpful and polite.....explained to us that there was another promotion in January food was excellent and would definitely have been 5 stars if it wasn't for the bread and maybe slightly more on the starter....yes there was a delay but it was dealt with perfectly looking forward to hopefully dining their again with friends soon"

Highcliff Grill

Highcliff Grill

79 Saint Michael's Road, Bournemouth BH2 5DR, United Kingdom

Fish • Wine • Grill • Steak


"At the bar, drinks were being served, but the cocktails took longer to arrive. The bartender informed me that they would be brought to the table. There were only nine people in the bar/lounge area, three of whom were men. After waiting for 15 minutes, I noticed some foldable napkins and asked for the cocktail. The bartender pointed to the bar where a server was busy with other patrons. It was quite odd, as he seemed completely uninterested and looked at me as if to say, "How dare you ask?" In the restaurant, which had about five tables occupied, my daughter ordered a gin and tonic with Hendrick’s gin. The server returned and said they didn’t have it, so we agreed on Bombay Sapphire instead. After the server came back again, she informed us that they were out of Bombay Sapphire as well. On her third visit, she regretfully said they had completely run out of gin. My wife requested black pepper, but the waitress mentioned they only had white pepper available in a shaker on the table. Halfway through our meal, we saw the restaurant manager rushing by and asked about the black pepper. She assured us she would get some. Eventually, after 80% of our meal was finished, a server finally brought a pepper pot to our table. She explained it took so long because they hadn’t realized how to open it. To our surprise, my wife showed her that it was actually a pepper grinder! Despite the good food and friendly service, it was clear that the staff lacked proper training. This experience at the Marriott Highcliff Hotel in Bournemouth did not reflect well on the Marriott brand. The atmosphere felt poorly managed, and no one seemed responsible or genuinely interested in providing good service. It was a rather strange experience overall."

Highcliff Grill

Highcliff Grill

St. Michael's Road, West Cliff, Bournemouth, United Kingdom

Steak • Grill • Lunch • Cheese


"At the bar, drinks were being poured and the girl mentioned that the cocktail would take a while to be brought to the table. There were a total of 9 people in the bar/lounge area with three servers. After 15 minutes, I noticed the bartender folding napkins and asked for the cocktail. He gestured towards the bar where the girl had been standing before serving other customers. The bartender seemed disinterested and gave me a look as if to say, "How dare you ask?" In the restaurant, which had 5 dining tables, my daughter requested a Hendrick's gin and tonic but the server had never heard of it. She suggested a Bombay Sapphire instead, but they were out of that too. My wife asked for black pepper, but the server claimed they only had white pepper in the shaker on the table. Midway through the meal, the restaurant managers ran by and inquired about the missing black pepper. Eventually, a server brought a pepper pot to the table and mentioned that it took so long because they didn't know how to open it, but it turned out to be a pepper grinder. Despite the food being good and the service friendly, the staff seemed to have no idea what they were doing. This particular location, the Marriot Highcliff Hotel in Bournemouth, does not live up to the standards of the Marriot Group. It lacked a sense of responsibility and interest, giving off a poor impression overall. A bizarre and disappointing experience."