A crisp and refreshing mix of fresh greens, tomatoes, cucumbers, and carrots, served with your choice of dressing.
Pizza • Pasta • Steak • Italian
"First time visiting Frankie and Benny's with a friend. We were politely welcomed to a seat and asked if we would like anything to drink before the waitress left. We asked for some time to decide what we wanted to order. The waitress returned promptly after serving customers who were ready to order. This was reasonable time for us. We then ordered drinks and two courses each. A starter and a main. The drinks were brought over in good time for us to settle and have a chat. The starters arrived not long after. My friend ordered a garlic bread pizza which he described as greasy but tasty. I decided to have the mozzarella dippers which tasted bland, even with the sauce. A couple of them were overcooked. For our mains we ordered a vegan burger with sweet potato fries and a plain 6oz burger with fries. The vegan burger was very tasty, however the sweet potato fries were slightly overcooked but still rather nice. The plain 6oz burger arrived : not plain. It had to be sent back and corrected. However my friend was pleased with it once it came back. We were rather full afterwards and decided to pass on trying a dessert. We asked for the tab and it came back to us at an incorrect amount. We soon realised they charged for a jug of the cocktail I ordered instead of a glass and 2 servings of coke. We brought this up to the waitress and she fixed the issue with the cocktail but informed us that because we ordered the coke from the main menu, instead of the side menu (even though they are the same price) that the refills would not be free. 7/10 food. 6/10 service. Wouldn't be somewhere I'd go back in a hurry as there are far superior eateries for similar prices."
Bbq • Burgers • American • Fast Food
"The food was fantastic, and the portion sizes have returned to what they used to be. The chicken burger with BBQ sauce is a must-try, as well as the chicken and rib combo—both are excellent choices. Coupled with great service, it made for a wonderful evening!"
Wine • Beer • Brunch • American
"Booked a table for mother’s day and got to restaurant and had to wait 40 minutes for a table . All they said is they are busy. Happened to lots of other people who had to wait a lot longer. No staff gave any explanation. Very noisy in restaurant."
Pizza • Pasta • Drinks • Cheese
"Walking into Prezzo today it was quiet and we were sat very quickly by a lovely male server (didn’t catch his name but he had a septum piercing). He was incredibly accommodating and when I asked for a calorie free menu he went out of his way to go and find one! We ordered drinks and decided to go alcohol free, we tried both the strawberry and blood orange lemonade which were very tasty and well worth the money. The food was also very flavourful. We ordered calamari to start which was beautifully seasoned and wasn’t too chewy and the Tartar sauce was a nice compliment to them. For mains we had the chicken Alfredo which was once again beautiful, creamy and flavourful. The spaghetti bolognese was well seasoned and very tasty! And the chicken and pepper pizza was cooked beautifully, crispy base and lots of flavour! Unfortunately the visit felt almost spoiled by the attitude of servers. It did take a good 20 minutes for us to even have our order taken but the food came out very quickly. When I asked a different server for a sharper knife/ pizza cutter for the pizza she looked at me with a very ‘fed up’ expression and then quite rudely pointed at the table we were sat at if to say go and sit down. After paying we waited for our friend to use the toilet and were stared at by a server who seemed annoyed that we were waiting around. Then whilst going to leave we said thank you (common decency) and were met with a very aggressive ‘bye.’ Nothing else. You would think after spending a considerable amount of money in a restaurant the customer service would be a lot more friendly. I work in the service industry and I understand it can be frustrating but unfortunately I wasn’t the only one in our group who felt the passive aggressiveness of the servers. All in all; tasty food and drinks. The male server who sat us and took our order was lovely. It’s just a shame it was let down by the attitude of others."
Pizza • Cakes • Italian • American
"Been a while since a been in this place its a,lot cleaner then the gate one service is a lot better very polite didnt have some foods in what we asked for we ordered fish and chips garden peas were as dry as a marbles didnt have a option for mushy peas ...even through they describe it as a English dish? NO cherry in the American soda ...shudnt advertise it if they dont add it you get a very small portion of fries ...to the point your not satisfied it will be a while now till a go back as its like there scrimping on the food but your still paying top dollars to eat in there also why is the air con turned up so high it felt like a was dining outside in the street ...waited at least 25mins for main and it wasnt even busy god help anyone if they go in when it is ...."
Brunch • Italian • American • Breakfast
"Despite reserving a table for four two days ahead of time, we were informed upon arrival that we would have to wait 20 to 30 minutes for our table. I waited for 25 minutes with my elderly mother and three-year-old daughter, but the table was still unavailable. Other patrons mentioned they had been waiting for 45 minutes. Eventually, we decided to go next door to Friendly Phil's, where we were seated within five minutes in a much nicer and better-organized environment. Overall, our experience at Frankie and Benny's was terrible; it was clear they had overbooked and the staff couldn’t manage the situation. I won’t be returning."
"I don't understand why this place has such high ratings. The food is terrible, like really, really bad. It's not just uninspired or inconsistent, it's consistently awful. The loud music and poor building design create a terrible echo that is only made worse by the numerous birthday groups celebrating. Every 5 minutes, your meal is interrupted by even louder music for another birthday. It's great for the person celebrating, but do I have to go deaf because of their poor choice in restaurants? No, thank you. Avoid this place at all costs."
Pasta • Pizza • Steak • Italian
"I was disappointed that I had made a reservation online and received confirmation, but when we arrived at the restaurant, they could not find any record of it. However, they managed to find a table for us and the service was good. However, when our server was bringing us the bill, he was interrupted by someone who I believe was the manager. Despite explaining that he was busy, he was made to clean another table while the manager waited to set it. As a result, we had to wait longer to receive our bill. When our server finally brought it to us, he was embarrassed and apologized, asking if the manager was right to make him deal with the vacant table before bringing our bill. We expressed that we felt the manager was in the wrong. This was disappointing and it overshadowed our dining experience.incerely, Ian Williams"
Kebab • Cafés • Pizza • Mexican
Wine • Pizza • American
"After I made a reservation through OpenTable, the restaurant had no record of my booking. It was meant to be a surprise for a birthday celebration, and we ended up having to sit at two separate tables (there were six of us). Initially, the restaurant staff was not very accommodating, but after I found the confirmation email for my reservation, they apologized and offered us a bottle of wine, along with a discount on our bill. I didn't share my experience at the time, and I don't think I'll be rushing to return."
Cafés • Kebab • Seafood • Asiatic
"I really enjoy this quaint and charming old-fashioned restaurant. The food is always delicious and the staff is very helpful, although sometimes a bit slow. It is worth the wait, especially for their fantastic breakfast special once a week."
Pizza • Steak • Pasta • European
"The food at this restaurant is very simple and basic. It's not something I would recommend sharing with friends. The restaurant could definitely improve by using higher quality ingredients and incorporating more flavors."
Wine • American
"The food at this restaurant was delightful, with new additions to the menu and a warm and welcoming staff. The prices were affordable and the wine list was excellent."
Pizza • Italian • American • Vegetarian
"I've been to francie benny several times, there's an extensive menu that provides for all budgets. we go in the rule for the set menu, which is very good value for money and cost depends on how many courses they have. the decor is old American diner style and eating is influenced by this and it has an Italian flare to it also I think. I have always enjoyed my time here, the customer service is really great, I never had a bad experience. recently I went to francie benny’s in straiton, edinburgh, but his not on this app from any reason. whatever they are going to him is always obvious that families are welcome (because of the poor level with special location, the employees are very attentive. a mother's day I went with my mother to the Straiton restaurant and my mother came with a card and a box of chocolate by frankie benny’s and on her birthday they brought her gloom illuminated with a candle/parkler and brought happy birthday music for the whole restaurant. how supposed it was when she was, it was great fun:"
Pizza • Cakes • Seafood • Italian
"We have visited many Frank n Benny's locations, but every time we go to the one in Southend, we encounter different staff. We requested the garlic pizza bread to be served first, but after waiting 30 minutes, it arrived along with our starters."
Italian • Brazilian • Breakfast • Vegetarian
"The service we received was excellent; our server was patient as my wife, our 3-year-old son, and I made our selections for drinks and meals. He made my son's meal a priority since he was very tired and returned quickly with our orders. Unfortunately, we were not satisfied with the food. I ordered the crispy chicken hamburger, but the chicken breast was bland and greasy, as if it had been deep-fried in lukewarm oil. My wife's pasta was decent but not exceptional. My son barely touched his cod, baked beans, and corn. However, given how tired he was, I'm not sure whether it was the food or his fatigue affecting his appetite. I've dined at Frankie & Benny's at other locations like Tamworth and Norfolk and have generally enjoyed the meals, but the experience at the Stafford branch was disappointing. I cannot recommend this location of Frankie & Benny's."
Mexican • Asiatic • European • Vegetarian
Sushi • Mexican • Asiatic • Fast Food
Pizza • Vegan • European • Vegetarian
"Every time I visit Frankie & Benny's, I'm never disappointed. I was there just yesterday, and we didn’t have to wait long for our food to arrive. Wow, the portion sizes are huge! I had the meatball pasta and chips, which was more than enough for two people. Our waitress, a lovely young blonde, was incredibly attentive and had a great demeanor. When I mentioned I couldn’t finish my meal, she kindly suggested I take it home in a doggy bag, which I did. The menu has a nice variety, and I plan to try everything over time. The ambiance is beautifully relaxing. I absolutely love this place!"
Sushi • Cafés • Mexican • European
"After about 10 minutes, we were seated. While our drink and food orders were taken fairly quickly, our starter took an unusually long time to arrive, especially considering that other tables, who were seated after us, received their appetizers before we did. When our main courses were finally served, I realized I had no cutlery! I attempted to flag down a staff member to ask for some, but after receiving no response, I had to borrow some from the table across from us. When we finished our main courses, we asked for the bill. Unfortunately, when the waitress brought it to us, a glass of wine accidentally spilled all over me, shattering and scattering pieces everywhere. Once again, we struggled to get anyone’s attention for help. Overall, we were very disappointed with the service that night. While the food was quite good, our experience left us feeling reluctant to return anytime soon, despite having enjoyed dining at the Merry Hill Frankie & Benny's in the past."