"We did receive complimentary drinks—a Diet Coke and a tea—but unfortunately, the food order also encountered issues. My friend ordered a Jerk Chicken Burger with gluten-free bread, but just before the food was nearly ready, we were informed that they had no gluten-free bread available. Thankfully, our friend was okay with having the burger without bread, as the food was served just two minutes later. If he had wanted to make a different choice, they would have had to restart the order completely.
We also requested a glass of tap water that never arrived. When it was time to settle the bill, the server mentioned that she had applied a small discount to account for the missing gluten-free bread. I believe that if it weren't for that discount, we would have raised concerns about the Jerk Chicken itself, as it was not what we expected. Instead of a proper burger, it was just a few strips of chicken that resembled goujons.
Lastly, when the bill arrived, she brought the card machine with her, expecting payment before we even had a chance to review the bill properly. Overall, it was a very disappointing experience."
