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Blue Door Bistro

Blue Door Bistro

Montague Hotel15 Montague Street, London, United Kingdom

Soup • British • European • Bar-lounge


"I must say that my experience at lunch today was incredibly disappointing. I had been looking for a suitable place to enjoy a quiet lunch with my Grandmother before visiting an exhibition at the British Museum. Starting on a positive note, the staff were excellent at providing a pre-lunch Gin Tonic in the hotel before we moved into the dinning room. Unfortunately after that things started to go down hill. The dinning room was deserted for lunch on a Saturday. As it later became apparent, this was intentional. Two groups of walk-ins were turned away and told that the restaurant was “fully booked” despite it only having only two people in it. This is a restaurant that clearly doesn’t want your business. On the food quality, I had ordered the fishcake starter which was to be served with a poached egg. The poached egg had been boiled to an inch of its life. The yolk was rock hard and going grey. I am not certain how such an error could occur in a restaurant that only had two diners. Further my Tuna from the Grill menu was barely cooked at all. Despite these issue the bill also proved challenging. Firstly, I had to remind them that our drinks had not been added to the bill. Secondly, despite the issues they had still had the nerve to add a 12.5% gratuity to the bill. At no point when we were leaving did they attempt to apologise. For those reading to the end of this review, do not visit this “non-restaurant”, they clearly do not value their customers."

Bistro Aix

Bistro Aix

54 Topsfield Par, Tottenham Ln, Crouch End N8 8PT, London, United Kingdom

Soup • Fish • Meat • French


"Excellent food but the evening was spoiled because instead of bringing the Carafe of White Vermentino that we ordered a very expensive £60 bottle was brought to us. The waiter insisted that this was what we had ordered even though the wine was not even white but orange. This bottle was eventually replaced by another £40 bottle of white Vermentino which we accepted. When the bill arrived we had been charged for both bottles with a discount on the first that we had sent back. After much wrangling and telephone conversation between the waiter and the manager we declined to pay for any part of the orange wine or the service charge I spoke with the manager the next day who didn't accept any responsibility for what had happened basically saying that the waiter's version of events differed and that she wasn't there so could not comment. She eventually conceded that the waiter's one fault was that he could be slightly inattentive and she admitted that the orange Vermentino should not have been listed under white wine. She also admitted that she had not authorised the charge made on the returned bottle. After asking me to repeat my version of events four times and saying she couldn't understand it she finally said that she was sorry we hadn't enjoyed the evening. We won't be returning and I would recommend anyone going there to check both the wine brought to them and their bill carefully"