A refreshing, dairy-free frozen dessert made from sweetened water flavored with a fruit puree or juice.
Kebab • Cafés • Pizza • Mexican
"After booking a table well in advance, arrived at the restaurant to be told we didn’t have a booking. We were then placed at a table and a waiter, who can’t speak or understand English, took our drinks order. Having placed the drinks order, we waited in anticipation for it to arrive, when the wine and beer arrived there was one beer short. Having waited we then had to go to the front and ask for it. The waiter then got totally confused and brought more beer than was requested anyway that was sorted. We order the spicy wings that is advertised with a blue cheese dipping and of course get told there is no blue cheese dipping . The main meal seemed to go off without problems. However, we had to continually ask for the empty glasses to be removed to make place for the plates. Then we get to dessert where a restaurant doesn’t have cream to make an Irish Coffee. So all in all Frankie Benny will not see us there again"
Pizza • Steak • Pasta • Italian
"On Thursday 25th May 2023, I dined with a group of friends at a restaurant. The food was excellent and our waitress provided great service. We all enjoyed our meals and had cocktails, but unfortunately, I experienced some health issues due to the high sugar content in my drink. The Manageress, Katie, was incredibly helpful and made sure I was well taken care of before leaving. She even followed up with a phone call the next day to check on my wellbeing. Katie's exceptional customer service exceeded my expectations, and we will definitely be returning to this restaurant in the future, although I will be avoiding cocktails."
Pizza • Italian • American • Vegetarian
"I have been to this restaurant twice as a vegan and have always been delighted. The beet burger is absolutely delicious, and the Mediterranean salad is a perfect choice for a light and refreshing meal. I would also strongly recommend trying the chocolate fudge cake. It has always been my favorite dessert, and I was overjoyed to see it on their vegan menu."
Pizza • Pasta • Steak • Mexican
"I don't often go to eat, but I love frankie bennys. at the various locations I can go and it is always a tasty bite. eating is nice and my two children ate for free. they have great cocktails and the service is friendly and fast. I would like to distinguish at least a few workers petronella and sam who made our visit even more pleasant. if they don't have to pre-book they might have to wait for the table, so better to make calls in advance. I have no complaints and my family loves it."
Steak • Pizza • Pasta • Italian
"I recently dined at Francie Bennys in Coventry and it was absolutely terrible. Let me tell you a joke – I would have been better off going to Burger King instead. I ordered a cajun chicken sandwich which came with fries and coleslaw. When the food arrived, the coleslaw was soggy and I couldn't even bring myself to eat it. The portion of fries was so small, I could count them – there were exactly 23. The chicken sandwich was also disappointing as it was served stone cold. It seemed like they had just reheated a pre-cooked chicken breast in the microwave for 20 seconds before serving it. The sandwich cost £9.95 and a coke was £2.10, making a total of £12.05 for a meal that even a dog wouldn't want to eat. I didn't want to cause a scene by complaining, but I definitely won't be returning."
Italian • American • Breakfast • Vegetarian
"The food was delightful, and the service was excellent. As someone with a wheat intolerance, I requested the gluten-free menu that Franky and Benny's provides, and I was pleasantly surprised by the options available."
Pizza • Steak • Pasta • American
"Despite a disastrous start to our evening at another restaurant, we decided to try Frankie and Benny's. We were warmly welcomed by friendly staff and the food was exceptional. The Georgian server who attended to us went above and beyond to ensure we had a great dining experience. Thank you!"
"Breakfast was nice, if ordering fresh orange juice ask for no ice otherwise it tastes pretty watery Not been in since previous review (3 years ago lol) Went in about 2.30pm weekday. Lunch menu still available til 3pm with good range. Food was delivered quickly, was hot and tasted good. Manager, chef and wait staff all really friendly and welcoming. Reasonably priced food, especially off lunch menu."
Pizza • Steak • Pasta • Fast Food
"This was our first visit to F&Bs after lockdown, we haven't been in since before all the lockdown measures, so made sure to come back try the famous pizza they offered before. We were greeted by a friendly girl who showed us to our...table and then explained the few items they did not have, the menu is still quite varied with only a few items missing from the previous one I remember. I was craving a pizza so a margarita was what I was after, my girlfriend had cheeseburger chips. We were offered some seasoned fries which sounded good with a cheese sauce. Around 20mins later our food was served, which is great as we had the cinema to go to also, the food was served hot but didnt taste as good as I remember, with it maybe being a bit more mass produced rather than handcrafted like it was before. It was still enjoyable and the chips were good but still a bit bland with the cheese sauce. All in all it was good to be back but not quite as I remember, as used to love the pizzas! my girlfriend had a student card so we got discount on the meal which was great. All in all a good experience."
Pizza • Vegan • Italian • American
"Visited on Saturday afternoon, was very busy and we were left waiting in the doorway for at least 5 minutes before anyone came over to us. We were seated right at the back near the kitchen which was the busiest part, almost all tables were full. I don't know why we were seated here as there were many empty tables near the front. We ordered the chicken variety starter and the house burger. The starter arrived within 10 minutes and was generally good. The chicken on the scewers was dry but everything else was ok and presentation was good. The mains arrived and looked fine but the burgers were overcooked and tasted like carboard. The waiter completely lost interest in us once he delivered the main course, we planned to ask for another drink but didn't get the chance to ask. He was only interested in new customers coming in. We didn't finish the burgers and chose to leave. Again it took forever to catch the writers eye and ask for the bill. We paid by the F&B App, we used the 2 for 1 mains deal, it slightly made up for the food. I like the new App to pay as you don't feel so pressured to leave a tip when people don't deserve it."
Pizza • Kebab • Burgers • American
"First visit and probably my last,wasn’t impressed at all with the presentation of my pizza,I did ask the server if the pizzas were thin she said yes,but didn’t think they would be as thin as they were ,also very insipid looking not very appetising to look at, I ordered a margarita pizza which I asked for olives which were green first time Ive had green olives on my pizza, also red onions which were chopped up into small pieces, when the pizza arrived at the table my plate underneath was black from the oven,and my pizza bottom was black as well not burnt black ash from the oven not appetising at all,I did take photographs of it, spoke to the server and told her to tell the chef, but it was like nobody cared, very poor show. Also your toilets were a mess toilet paper all over the floor no soap to wash your hands .Look at the pic and see if you would like that?"
Pizza • Italian • American • European
"Visited Christmas eve, booked for 8pm, rang to say we may be a few minutes late to be told they close at 9pm,now I hadn't been told this very disappointed to say the least, there was 6 of us, we arrived on time and we ordered drinks and had 3 cokes a few cocktails when they arrived there was no syrup in the coke so just like drinking water, the manager came over and said quite abruptly I've tasted the coke and there's nothing wrong with it, so basically called us liars, I tasted it it was water, one of the team said it was a new recipe but I'm sorry coca cola is coca cola.i have visited here with family and never been treated so rudely. Meal type: Dinner Price per person: £10–20 Food: 4 Service: 2 Atmosphere: 3 Recommended dishes: Garlic Pizza Bread"
Pizza • Pasta • American • Vegetarian
"that was just a normal place to eat, we would eat here again; No. the service was mediocre, there were so many children at the point that it was difficult to hear the other person who spoke to them. when they made a birthday song, they played the music so loud that it was too much in a restaurant. the bathroom looked like it had not been touched in hours, maybe all afternoon, no toilet paper in one of the stands."
"The restaurant was very crowded, but making a reservation in advance definitely helped. However, we still had to wait for 5 minutes even though we had booked in advance."
Italian • American • Scottish • Vegetarian
"I am a great fan of frankie and Benny’s, eating is generally always consistent and really quite delicious! I can say confidently that I have tried at least 1/3 of the menu and it is all really delicious! No matter what they choose, they will almost always get a really delicious meal! during the week they have in the rule a promotion for two courses and I recommend that for a cheaper meal, as a single meal can cost the same as the price the meal deal itself! this special industry is really beautiful and the staff is super friendly! I've never had a problem with eating. if they are on the royal mile, they should consider that this particular facility can be quite busy, so please note that in the head."
Cafés • Kebab • Italian • American
"Although we have been to F and Bs before we were disappointed this time round. Firstly the attachment highchair for my son, although the right size and nice to have him at the table was quite dirty. As it was made of canvas it would be hard to clean and did have a smell to it. The restaurant itself was very noisy and we had to really shout to hear each other at our table. The service however was good. Polite and prompt. However most disappointingly was that my wife discovered an inch long metal shard in her food! Staff apologised and made some fresh food but understandably she wasn’t too keen to eat any more and I was concerned what my children had eaten as this had a similar spaghetti dish. I would certainly think again before rebooking. Shame"
Pizza • Pasta • Steak • Italian
"First time visiting Frankie and Benny's with a friend. We were politely welcomed to a seat and asked if we would like anything to drink before the waitress left. We asked for some time to decide what we wanted to order. The waitress returned promptly after serving customers who were ready to order. This was reasonable time for us. We then ordered drinks and two courses each. A starter and a main. The drinks were brought over in good time for us to settle and have a chat. The starters arrived not long after. My friend ordered a garlic bread pizza which he described as greasy but tasty. I decided to have the mozzarella dippers which tasted bland, even with the sauce. A couple of them were overcooked. For our mains we ordered a vegan burger with sweet potato fries and a plain 6oz burger with fries. The vegan burger was very tasty, however the sweet potato fries were slightly overcooked but still rather nice. The plain 6oz burger arrived : not plain. It had to be sent back and corrected. However my friend was pleased with it once it came back. We were rather full afterwards and decided to pass on trying a dessert. We asked for the tab and it came back to us at an incorrect amount. We soon realised they charged for a jug of the cocktail I ordered instead of a glass and 2 servings of coke. We brought this up to the waitress and she fixed the issue with the cocktail but informed us that because we ordered the coke from the main menu, instead of the side menu (even though they are the same price) that the refills would not be free. 7/10 food. 6/10 service. Wouldn't be somewhere I'd go back in a hurry as there are far superior eateries for similar prices."
Brunch • Italian • American • Breakfast
"Despite reserving a table for four two days ahead of time, we were informed upon arrival that we would have to wait 20 to 30 minutes for our table. I waited for 25 minutes with my elderly mother and three-year-old daughter, but the table was still unavailable. Other patrons mentioned they had been waiting for 45 minutes. Eventually, we decided to go next door to Friendly Phil's, where we were seated within five minutes in a much nicer and better-organized environment. Overall, our experience at Frankie and Benny's was terrible; it was clear they had overbooked and the staff couldn’t manage the situation. I won’t be returning."
Pizza • Pasta • Steak • American
"The prices at this restaurant are on the higher side, but I had a discount voucher. Honestly, I would be happy to pay full price to dine here, although it would have to be a special occasion rather than a regular outing. My burger was fantastic, and the children's meal was equally delicious, with a wide variety of options for kids—definitely the most extensive selection I've seen, including vegan pizza, which is rarely available for children. It was quite busy, and at times the service felt a bit slow, but it wasn't off-putting. The server appeared somewhat serious at first, but was actually very friendly and accommodating, and the bartender whipped up some amazing gin cocktails. Overall, the dishes were beautiful, with plenty of choices for both adults and kids, great drinks, and attentive staff. It's definitely worth a visit! Just be prepared for a bit of noise, as the acoustics in the building could use some improvement."
Fish • Pizza • Cakes • Italian
"I am a frequent visitor to Frankie and Benny's in Newcastle, going to this branch a little less frequently than the brnach at the Gate, which is in a far better location near the cinema. This branch feels a little smaller and less private inside, with big glass windows overlooking a busy street.This restaurant chain is classically Italian in flavour, playing non stop easy listening style songs, lots of Sinatra too, as you eat. the decor is done very well, with murals depicting the history of the restaurant's owners.The menu is typical Italian with a personal edge, dishes like Mama's cheese bake' and New York cheesecake' spring to mind. It is done in an attempt to transport you into a different time and place. The food is always tasty and wholesome. Pizzas have a fresh vegetable base, no fake cheese or pizza sauce here. Dishes are always well cooked and done to personal specification.This branch always provides less in portion to the one at the Gate, for some reason, but this is my only complaint. The staff here are friendly, student hip-hop types who are quick to serve, happy and talkative. Great menu for kids and adults alike. Prices are reasonable but a little higher than similar pizza outlets, but worth it for the environment you eat in."