A refreshing, dairy-free frozen dessert made from sweetened water flavored with a fruit puree or juice.
Pizza • Seafood • American • Fast Food
"we took a school party with 60 children and 7 employees for a dinner in peterborough frankie and benny 's (fengate) and we were blown away from the experience. it is never easy to take many children in the age of 10-11 years into a restaurant, but we can honestly say that the 2 hours we spent there were fantastic. the food was great, it was delivered quickly, served efficiently and was absolutely delicious. the personal worked so hard to ensure that every single child had the best experience they could and the adult were also really impressed! each individual worker worked so hard, 'ben' worked exceptionally hard to interact with the children and chat with them. the free Pokémon cards given to the children were an additional bonus! 10/10 service! thank you."
Steak • Burgers • Chicken • American
"Our experience at this restaurant was absolutely appalling. I went with my mother and younger brother, to begin with everything was fine, we were seated and served quickly and even the food came out quickly. Despite this the burger was bland and nearly cold, then my brother, who is only 2 years old, starts to eat his chicken and due to how tough it was, he started choking. Unfortunately this led to him throwing up at the table, my mother and I were already quite panicked so I ran to a waitress for some tissues, she avoided the area, didn 't help us move our food to another area and didn 't bother to check if my brother was alright and handed me a disinfectant cleaning spray to clean up the mess rather than getting a brush or any other cleaning equipment. Just when we thought the experience couldn 't get worse, the other waiters all started avoiding our table despite walking around us multiple times and noticing we had finished eating; finally one waiter approached, he coldly asked if we were done, didn 't offer any dessert despite the fact it comes included with the kids meal, practically threw the receipt onto the table and then proceeded to point out to my mother(who is heavily pregnant) that there 's a black bin bag on the table so we can pick up our bits meaning we were expected to clean up my brothers sick, after their own food was at fault for causing the choking, with nothing but tissues. I 've never seen such horrible service. We 'll never be returning to this restaurant and I don 't recommend anyone else go there either."
American
"I turned to my husband, frustrated, as it was now approaching 8:05. He glanced at me and said it was only 8:01. I insisted it was 8:05 according to my watch, but he leaned toward the register and insisted it was 8:01, displaying a rather sarcastic attitude. I don't expect this level of rudeness from restaurant staff. When he finally came to seat us, he asked how many children's menus we needed, despite our reservation clearly being for five adults. This only added to my discomfort, and even my daughter noticed how sarcastic he was. I believe he needs training in customer service. I felt like taking my family and leaving, but I didn't want to ruin their outing. This whole experience has made me reluctant to return, which is disappointing since we've been dining there at least three times a month for several years."
Pizza • Italian • American • Vegetarian
"I had the 3 courses for £13.99 and I started with the Mushroom and garlic Bruscetta. This was very tasty with a nice texture and with freshly toasted bread. The main course was fish and chips with a healthy sized piece of cod. Nice flakey pieces of white fish, and then followed up by a pudding of Iced cream. I can certainly recommend the chocolate brownie for pudding, warm and tasty. We received good service despite it being half term and very busy. The staff were very helpful and friendly. I would recommend. Just be aware that this is not fast food, and so expect to wait for your food to be cooked fresh."
Pizza • Steak • Pasta • American
"my wife and I asked our steaks to be done well, just to find that they were still pink in both. the height of incompetence is disturbed. After we complained when we both lost our appetit, the manager took the food out of the bill, but when we didn't even finish our drinks, she had the opportunity to invite us for the drinks! overall it was slower service, waiting staff that can not even crack a smile, chefs who obviously lost their passion for cooking and a cow that could be saved by a veterinarian."
"Now as most people who know me are aware that this girl loves her burgers, can't get enough of them I'm always willing to try new varieties etc. I ordered online from Frankie Benny's a burger chips with a starter. It was delivered on time it was still quite warm, just not hot. Which was okay as at least it wasn't cold it was being delivered approx 4 miles from the restaurant to my home. It arrived in a box which opens up like a plate saved me having to use anything else apart from my fingers to eat with. The burger was nicely cooked after I removed the soggy lettuce tomato I demolished it very quickly. A girl who loves her food says Yummmm!! Chips were a little hard for me, as they had lost heat in their travels so I didn't eat them. I have visited Frankie Benny's many many times I've always enjoyed the food their drinks. The staff are friendly helpful. You can also see into their open kitchen to see the food being prepared. I do recommend this place for you to try. Have an awesome day!! Love as always Justine xXx StyleOutYourHome"
Pizza • Italian • European • American
"I visited today 17.4.22 with my wife and 2 children, was met who I believe is the manager name of Tom and our waitress was called Red We would like to thank Tom and Red for their outstanding customer service and kind gesture today. I was really cold as I explained I had just come out of hospital all the doors was closed and heaters on. I would highly recommend this place as the food is outstanding and the service is 100%. Once again a big thank you guys."
Pizza • Pasta • Steak • Mexican
"I don't often go to eat, but I love frankie bennys. at the various locations I can go and it is always a tasty bite. eating is nice and my two children ate for free. they have great cocktails and the service is friendly and fast. I would like to distinguish at least a few workers petronella and sam who made our visit even more pleasant. if they don't have to pre-book they might have to wait for the table, so better to make calls in advance. I have no complaints and my family loves it."
Pizza • Pasta • Fast Food • Vegetarian
"that was just a normal place to eat, we would eat here again; No. the service was mediocre, there were so many children at the point that it was difficult to hear the other person who spoke to them. when they made a birthday song, they played the music so loud that it was too much in a restaurant. the bathroom looked like it had not been touched in hours, maybe all afternoon, no toilet paper in one of the stands."
Pizza • European • American • Fast Food
"I was well impressed with this restaurant. I usually eat at F&B..and I really quick understand the differences between food and taste, between restaurants. I know also what is the standard for F&B. Bad service you keep to remember and will not make you a returning customer. This is the only restaurant in a 100 miles radius I never complained or my food was never raw. I also appreciated on my last visit a lady who was cleaning she looked more from management as she didn’t had an uniform, setting a good example in cleaning for her employees and customers by cleaning tables very thoroughly, all the spots covered. Well impressed by that especially as I work with Covid patients and I know how important is to be infectious free. The separation areas they build are important as well. The lady who was cleaning I didn’t manage to see her badge as she is a fast walker but she had a colourful mask , the only one who was actually wearing one and yes I know you can choose if you want to wear them but still for me was important as she was trying to protect others in a close environment with covid roaming around everywhere. I held myself for over 2 weeks to write this review as I was to busy but like I said I will be a returning customer.Kudos to her ! Kudos to all managers who are setting the bar high and lead by example! I eat here roughly every 2 weeks and I’m always very well treated. My favourite restaurant, if 10 stars were to be available, 10 stars from me! From the 3 restaurants that Sheffield has, this is by far the best one! Keep it up, guys!"
Pizza • Italian • American • Fast Food
"The restaurant was very crowded, but making a reservation in advance definitely helped. However, we still had to wait for 5 minutes even though we had booked in advance."
"Although we have been to F and Bs before we were disappointed this time round. Firstly the attachment highchair for my son, although the right size and nice to have him at the table was quite dirty. As it was made of canvas it would be hard to clean and did have a smell to it. The restaurant itself was very noisy and we had to really shout to hear each other at our table. The service however was good. Polite and prompt. However most disappointingly was that my wife discovered an inch long metal shard in her food! Staff apologised and made some fresh food but understandably she wasn’t too keen to eat any more and I was concerned what my children had eaten as this had a similar spaghetti dish. I would certainly think again before rebooking. Shame"
Italian • American • Scottish • Vegetarian
"came to the early evening on Thursday evening. very wide menu in American diner style to average trips in the city center. I had the new york deli burger and it was very good (if a small fat). only over £7 including chips (fries) is reasonable. service was friendly and attentive. would recommend"
Pizza • Vegan • Italian • American
"My family and I visited the restaurant on Friday using two Groupons. Our waitress Aya was very attentive and informed us of the limitations. Despite arriving during a busy time, she took great care of us. The food was delicious, but the steak on my mixed grill was undercooked. However, they kindly removed the cost of our drinks from the bill. The service was excellent, the food was good, and the environment was perfect for families. We will definitely return!"
Bbq • Burgers • American • Fast Food
"The food was fantastic, and the portion sizes have returned to what they used to be. The chicken burger with BBQ sauce is a must-try, as well as the chicken and rib combo—both are excellent choices. Coupled with great service, it made for a wonderful evening!"
Pizza • Pasta • Steak • Italian
"First time visiting Frankie and Benny's with a friend. We were politely welcomed to a seat and asked if we would like anything to drink before the waitress left. We asked for some time to decide what we wanted to order. The waitress returned promptly after serving customers who were ready to order. This was reasonable time for us. We then ordered drinks and two courses each. A starter and a main. The drinks were brought over in good time for us to settle and have a chat. The starters arrived not long after. My friend ordered a garlic bread pizza which he described as greasy but tasty. I decided to have the mozzarella dippers which tasted bland, even with the sauce. A couple of them were overcooked. For our mains we ordered a vegan burger with sweet potato fries and a plain 6oz burger with fries. The vegan burger was very tasty, however the sweet potato fries were slightly overcooked but still rather nice. The plain 6oz burger arrived : not plain. It had to be sent back and corrected. However my friend was pleased with it once it came back. We were rather full afterwards and decided to pass on trying a dessert. We asked for the tab and it came back to us at an incorrect amount. We soon realised they charged for a jug of the cocktail I ordered instead of a glass and 2 servings of coke. We brought this up to the waitress and she fixed the issue with the cocktail but informed us that because we ordered the coke from the main menu, instead of the side menu (even though they are the same price) that the refills would not be free. 7/10 food. 6/10 service. Wouldn't be somewhere I'd go back in a hurry as there are far superior eateries for similar prices."
Brunch • Italian • American • Breakfast
"Despite reserving a table for four two days ahead of time, we were informed upon arrival that we would have to wait 20 to 30 minutes for our table. I waited for 25 minutes with my elderly mother and three-year-old daughter, but the table was still unavailable. Other patrons mentioned they had been waiting for 45 minutes. Eventually, we decided to go next door to Friendly Phil's, where we were seated within five minutes in a much nicer and better-organized environment. Overall, our experience at Frankie and Benny's was terrible; it was clear they had overbooked and the staff couldn’t manage the situation. I won’t be returning."
Pizza • Cakes • Italian • American
"Frankie bennys offer a wide selection of good food at a reasonable but certainly not cheap price and the Newcastle branch is no exception. Excellent service is gaurenteed even when packed which is mostly always as they actually have enough staff to serve people, which is novel these days! Good atmosphere with italian background music and various bits of kitch with links to the Rat Pack, suitable for familys, couples and large groups. The booths also add an nice touch of privacy if you so wish. However, one drawback for me is the cost of snacks snadwiches, often a mainmeal is only a pound or two more and works out better value"
Pizza • Pasta • Drinks • Cheese
"Very disappointed in our experience here. When we arrived they only had a limited menu as there was an event at the stadium. The food was bought to us quickly but was only luke warm and by the time we’d finished eating, our drinks still hadn’t arrived. When we did receive our drinks they had given us the wrong ones. Also toilets disgusting and lacking paper. The waitress was very friendly but that is the only good thing I can say about this place."
Pasta • Pizza • Steak • Italian
"I was disappointed that I had made a reservation online and received confirmation, but when we arrived at the restaurant, they could not find any record of it. However, they managed to find a table for us and the service was good. However, when our server was bringing us the bill, he was interrupted by someone who I believe was the manager. Despite explaining that he was busy, he was made to clean another table while the manager waited to set it. As a result, we had to wait longer to receive our bill. When our server finally brought it to us, he was embarrassed and apologized, asking if the manager was right to make him deal with the vacant table before bringing our bill. We expressed that we felt the manager was in the wrong. This was disappointing and it overshadowed our dining experience.incerely, Ian Williams"