A refreshing, dairy-free frozen dessert made from sweetened water flavored with a fruit puree or juice.
Pasta • Pizza • Steak • Italian
"I was disappointed that I had made a reservation online and received confirmation, but when we arrived at the restaurant, they could not find any record of it. However, they managed to find a table for us and the service was good. However, when our server was bringing us the bill, he was interrupted by someone who I believe was the manager. Despite explaining that he was busy, he was made to clean another table while the manager waited to set it. As a result, we had to wait longer to receive our bill. When our server finally brought it to us, he was embarrassed and apologized, asking if the manager was right to make him deal with the vacant table before bringing our bill. We expressed that we felt the manager was in the wrong. This was disappointing and it overshadowed our dining experience.incerely, Ian Williams"
Pizza • Steak • Pasta • European
"The food at this restaurant is very simple and basic. It's not something I would recommend sharing with friends. The restaurant could definitely improve by using higher quality ingredients and incorporating more flavors."
Wine • Pizza • American
"After I made a reservation through OpenTable, the restaurant had no record of my booking. It was meant to be a surprise for a birthday celebration, and we ended up having to sit at two separate tables (there were six of us). Initially, the restaurant staff was not very accommodating, but after I found the confirmation email for my reservation, they apologized and offered us a bottle of wine, along with a discount on our bill. I didn't share my experience at the time, and I don't think I'll be rushing to return."
Cafés • Kebab • Seafood • Asiatic
"I really enjoy this quaint and charming old-fashioned restaurant. The food is always delicious and the staff is very helpful, although sometimes a bit slow. It is worth the wait, especially for their fantastic breakfast special once a week."
Pizza • American • Vegetarian
"Unfortunately, my reservation did not go through as planned. Even though I showed the lady my booking confirmation email, she could not find it in her computer system. This led to a frustrating wait in an already crowded restaurant, especially with a hungry child in tow."
Pizza • Steak • Pasta • Italian
"The service at this restaurant was terrible. The staff seemed more focused on cleaning tables than on serving customers. We waited for nearly 2 hours just to get our main course and dessert. The desserts were forgotten about, we only ordered one drink, and were not offered any further service. To make matters worse, the desserts were terrible."
Wine • American
"The food at this restaurant was delightful, with new additions to the menu and a warm and welcoming staff. The prices were affordable and the wine list was excellent."
Pizza • Italian • American • Vegetarian
"I've been to francie benny several times, there's an extensive menu that provides for all budgets. we go in the rule for the set menu, which is very good value for money and cost depends on how many courses they have. the decor is old American diner style and eating is influenced by this and it has an Italian flare to it also I think. I have always enjoyed my time here, the customer service is really great, I never had a bad experience. recently I went to francie benny’s in straiton, edinburgh, but his not on this app from any reason. whatever they are going to him is always obvious that families are welcome (because of the poor level with special location, the employees are very attentive. a mother's day I went with my mother to the Straiton restaurant and my mother came with a card and a box of chocolate by frankie benny’s and on her birthday they brought her gloom illuminated with a candle/parkler and brought happy birthday music for the whole restaurant. how supposed it was when she was, it was great fun:"
"I had a fantastic dinner tonight! The entire staff was incredibly friendly and welcoming, especially Kerry, who was outstanding! The food was delicious; we tried the pasta and pizza deal, which included three pasta dishes and a choice of an amazing pizza for just £23. Everything was absolutely incredible! We also enjoyed the waffles for dessert, which were delightful. Overall, this place is a hidden gem! If you're considering going, you definitely won't be disappointed. I give it a 5/5 and will definitely be back!"
Kebab • Mexican • European • Vegetarian
"service was amazing, fast eating and drinks. we had a great waitress called nell when we made a spillage and a glass broke through falling she was very nice and friendly and fast had it sorted out and even gave us a fresh drink. we had a birthday cake and she was also very good with this thank you nell"
Mexican • Asiatic • European • Vegetarian
American
"I personally dislike online booking and prefer speaking to an actual person! When we arrived, we were seated quickly, but it took 15 minutes for someone to come back and take our order, which was nice. However, the service felt rushed and unresponsive. During my reservation, I specifically requested that the "Happy Birthday" song be played when dessert arrived to celebrate my husband’s birthday, but that did not happen. We presented our Wowcher voucher, but when the bill came, we were charged again! We couldn’t prove it at the time, and since it was a special occasion for my husband's birthday, we didn't want to make a fuss, so we paid and planned to follow up later. Upon reviewing my account, it turns out we had already paid. Are they supposed to add a voucher to the bill in advance? We ended up paying £40 for a £20 credit (my husband has email evidence of this). Overall, it was not a good experience, which is quite disappointing since it was our first time out without our children in a very long time!"
"We had a wonderful evening with our family, and the waiter was extremely accommodating."
Pizza • Steak • Pasta • American
Italian • American • Vegetarian
"I found it very calming to dine in this restaurant instead of cooking at home. The food was simply amazing and the atmosphere was beautiful. I would like to thank the team for serving us such excellent food."
Steak • Mexican • Italian • American
"We arrived at the restaurant only to find that the table we had reserved was not actually booked, despite receiving confirmation. It seems that this online booking service relies on staff at the venue to manually input reservations, which did not happen in our case. I would not recommend using this service and would also caution against booking at Frankie and Benny's through this platform."
Kebab • Pizza • Pasta • Fast Food
"The food was poor. Had to send back because not cooked properly. Staff had also set up a corner of the restaurant just for them to eat. The senior staff looked like they had set up camp there. It looked a bit weird and not very professional. Our waitresses were very good though."
"I had confirmed my booking with Burton Restaurant on my phone, but it did not go through. Although I had not reserved the preferred table, they were able to accommodate us. It would have been a disaster if it was busy as we were there to celebrate my husband's birthday with 7 family members. It was not a budget-friendly option, and I was quite disappointed with the situation."
Cafés • Kebab • Sushi • Asiatic
"My experience at the restaurant was terrible. It was a special occasion for us, so we chose to dine at Frankie Benny's. What a mistake that was. The table next to us had drinks spilled by the waitress, and I had to clean it up with napkins as there was little attention to detail. The food was served cold and almost inedible. It was a nightmare experience."
Pizza • Cakes • Seafood • Italian
"We have visited many Frank n Benny's locations, but every time we go to the one in Southend, we encounter different staff. We requested the garlic pizza bread to be served first, but after waiting 30 minutes, it arrived along with our starters."